Have 3.6.28 like my boyfriend, hate v4 layout and refusing to update. Today, that he found his update automatically. Any way I can avoid this cruel fate?

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  Greys4

  Hello

  I can certainly understand your frustration. Appreciate your efforts. However, I would like to know the following details:

  1. the make and model of your computer?

  2. what browser you use or encounter a problem with and the version?

  3. is your computer connected to an internet connection wired or wireless?

  However, you can try the steps that will solve the problem of basic troubleshooting:

  Method 1:

  1 re - set the browser (in the case of Internet Explorer)

  http://support.Microsoft.com/kb/923737

  WARNING: Reset Internet Explorer settings can reset security settings or privacy settings that you have added to the list of Trusted Sites. Reset the Internet Explorer settings can also reset parental control settings. We recommend that you note these sites before you use the reset Internet Explorer settings. Also re - activate the Add-ons...

  2. perform a clean boot on the computer.

  http://support.Microsoft.com/kb/929135

  Note: please go through the section: how to reset the computer to start as usual after troubleshooting by clean boot of Kb to start the computer in normal startup after's article have solved the problem.

  3 safe Mode with networking

  http://Windows.Microsoft.com/en-us/Windows/Start-computer-safe-mode#start-computer-safe-mode=Windows-7

  Note: please go through the section: how to reset the computer to start as usual after the troubleshooting in safe mode with Networking section of Kb to start the computer in normal startup after having solved the problem.

  Method 2: If there is a problem with the network, please follow the steps mentioned in the link and check:

  http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-7&V1H=win81tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

  Problems with the browser can not be closed, please follow the troubleshooting mentioned in the link below.

  a. run the next fixit- http://support.microsoft.com/mats/ie_performance_and_safety/

  If the Fixit above doesn't work, please follow the steps mentioned in the link to repair or reinstall the browser:

  http://support.Microsoft.com/kb/318378

  For more information, do not hesitate to contact us, we will be happy to help you.