Have 5 licenses under my account, but I'm able to download only 2. What can be done to get this sorted out?
Have 5 licenses under my account, but I'm able to download only 2. What can be done to get this sorted out?
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Creative cloud support (all creative cloud customer service problems)
http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )
Tags: Adobe
Similar Questions
-
Hello someone can help me.
Hello, I have a license of acrobat standard, but acrobat standard is not available only acrobat pro and my license code is incorrect for this version.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
- Lightroom: 5.7.1. 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
Cloud creation keeps asking to verify my account, but by mistake I entered wrong email. What can I do?
Hi Amy,
Please click on this link: Adobe: creative, marketing, and document management solutions
You will see that you are connected with wrong email address.
Please refer to this screenshot and click the option at the bottom of disconnection. Reconnect you with the correct address.
Please visit this link to download Creative Cloud:
Download Adobe Creative cloud apps | Free trial of Adobe CC
Let me know if it helps.
Concerning
Megha Rawat
-
I have upgraded to Windows 10, when it became available. Had no problem with anything. All of a sudden today Thunderbird keeps stalling out. I don't think that it has nothing to do with Windows 10 since he has worked for weeks.
How can I solve this problem?
Margaret Richmnan
Try to start * Windows * in safe mode with active network.
-Win10 http://windows.microsoft.com/en-us/windows-10/change-startup-settings-in-windows-10#v1h=tab01Always in Windows safe mode, start Thunderbird in safe mode.
- https://support.mozilla.org/en-US/kb/safe-modeThe problem goes away?
-
I have connected to my hotmail account, but now I can't log out
I have connected to my hotmail account, but now I can't log out
* original title - performance and security in Internet Explorer why cant I sing out *.
Hi KarenLuzar,
Thanks for posting your question in the Microsoft answers Forum. For any question on Hotmail, please visit the following link:
-
My computer crashed and I had to clean and reload windows 7 Professional. How can I reload the software from Adobe. I have connected on my Adobe account, but there is no record of my purchases.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6.4| 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
-
I have a license for Design CS6 and Suite Web and applications downloaded, but they do not load or ask for activation. What should I do?
It's a Mac and finally got to window that let me enter the license key and it works. I thank you for your response and departure to help!
-
I already bought a CS6 Design and Web Premium download. I want to install it on my new laptop, but I don't know how. I still have my series/code number produced of my purchase in December 8, 2012. What can I do for my transfer software from my old computer to my new computer?
Just install and activate it. If you need to download the installation files, you can do so on the link below.
Your license allows you to have two active facilities, so if you have only one, you can always install on another machine without touching the original installation. If you do not want the original installation, then you should disable at least opening one of the applications and selecting help-> Deactivate.
CS6 - http://helpx.adobe.com/x-productkb/policy-pricing/cs6-product-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html
-
Hello friends, I have a license with terms of the photo with Photoshop and Lightroom applications installed on my iMac. Question: With this license can I install these applications also in my notebook? Using the same license.
Yes, individual licenses, ranging up to allow two simultaneous, activations facilities.
subscriptions allow mounting on an unlimited number of computers. connection is limited to a maximum of two computers at a time.
-
I have an annual payment (pay monthly) subscription to Adobe Muse, the first month ran the trial, I paid the second month, but said enforcement trial period has expired. What can I do?
Please edit the file hosts for help
https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html
-
We used to have an account to edit the Pdf files to word. How can we do that in this new version?
Hi lonew96262075,
Make sure you have Acrobat Reader DC Acrobat Reader DC Learn & Support installed to use the service to export it to PDF help of Acrobat Reader | Export PDF to Acrobat Reader DC.
Kind regards
Nicos -
I created an adobe account but I couldn't test downloadable adobe first pro m
I created an adobe account but I couldn't test downloadable adobe first pro m
See Tech sheet. All video applications require a 64-bit operating system.
Mylenium
-
After reinstalled Lr 5 with a drive on my computer; installation ended but Lr 5 did not appear in my application file.
What can I do to fix this?
What is your operating system?
-
I got a new bank account and had to renew my subscription, I shouldn't have waited until the last minute, but we had just moved. Now that I renewed it, there were 2 which weighed charges yesterday, now, today they have both been credited to my bank account. I am getting very frustrated because I have pictures to change. What should I do to get this support and get my operational photoshop?
The CC bought in January 2015 has expired, you must buy because it can not be activated again, about not imputed credit card, contact Bank for the exact reason for her.
Concerning
Stéphane
-
I use an IPhone 5. My screen is empty. White color. Calls from if composed of a different number, but cannot respond. What can I do to fix this?
Have you tried to reset the device? Keep holding the home and power buttons at the same time and continue to hold until the Apple appears (compared to 30 seconds - really). If you see the Apple, the reset is progressing and the Slide to Unlock screen will display shortly.
See you soon,.
GB
Maybe you are looking for
-
2016-004 security causing the finder update restart frequently?
Yesterday I installed the 2016-004 security update on my iMac desktop. He seemed to have installed correctly but the finder now randomly restarts when I try to navigate/access of files. Sometimes, it crashes and the files don't load in the finder win
-
Is there a program of good photoshop?
I'm looking for a good photoshop program for my mac desktop? Is there something not too complicated? I thought that the mac came with a free software but I do not - the only thing I see are a few change things with the iphotos. Help please
-
Need license code for "Microsoft One Note"
I just bought a Toshiba Sattelite. "Microsoft One Note" appears in the list of programs, but you request a license code which I did not. This should have a disk or is it on the recovery disk?
-
Is it possible to replace the card Realtek RTL8111E NIC in a PC Touchsmart 520-1000z? A Realtek diagnostic program showed the following: Status of the link - disconnected On a test, loopback MAC, PHY loopback, IRQ, FIFO all failed. Wake up LAN, ente
-
How do you define your HDR-FX1000 back to factory settings?
I have a HDR-FX1000 camcorder, I want to bring to the factory settings, person we don't know how to do it?