Have 5 year, computer laptop with vista, cannot get in change password

Password has been changed by someone else. Could not get everything. No backup was ever made so there is usb or something like manual says to use. Another way to get?

Hi Stephaniser,

Microsoft technical support engineers cannot help you recover the passwords of the files and Microsoft who are lost or forgotten product features.

Please see the following article on the Microsoft Policy on lost or forgotten passwords.

Microsoft's strategy concerning lost or forgotten passwords

You can also check the following items:

What to do if you forget your Windows password

Keep secure passwords - Microsoft strategy on move the passwords

Hope this information is useful.

Tags: Windows

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