Have a disorder of the function with the printer officejet J6480 all-in-one of analysis.

I have a problem to use the scan and copy function.

The result is a black image dark without texts even configured to scan as a PDF under Windows 7.

It is even when you use the function "copy".

Hello vtcy

It doesn't seem to be a problem with the scanner itself because the copying and scanning are performed. The links below are for the abandonment of the warranty support options and the program of HP recovery. It may be useful to negotiate in some credit to acquire a new purchase of course that if you really like your printer, you can get a repair.

HP out of warranty of the Support Options for selection of printers HP

HP trade-in program

Tags: HP Printers

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