Have a graphic with text running around it, when I put the text box on chart type will not appear - tried text running around him also - but still nothing

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  Hi Carolyn has Culp,

  
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  I understand that your scanner and Nikon camera is not getting recognized in windows vista.

  He would be grateful if you could answer these questions. This will help us to a better way to get a resolution of the issue.
  1. have you made changes on the computer before this problem?
  2. What is the brand and model of the scanner?
  3. are you an error message or error code?
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  Method 1:
  

  Try connecting to another USB port and check if the camera is detected or try to plug the camera on another computer.
  Method 2:
   
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  Method 4:
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  Reference:
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  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.