Have a problem when you create or open project

Only, I could get V1 to work with administrator privileges, otherwise he threw the message "Adobe Premiere Elements has encountered a problem and needs to close"

So I've upgraded to V10, but now click on the same block with users with administrator privileges.

Occurs when I try to create a new project (when you click OK after entering the new details) or when you try to open an existing project.

When you create a new project files and home folders are created before the error message and crash.

I use Windows XP SP3 with all latest updates.

So I can't anything with PE10.

Error code is 0xc0000005

Flag 0 x 00000000

Folder 0 x 000000000000000

Address 0x00000000196cd0a3

Any ideas?

Davyxyz

Are you using Premiere Elements on a base of home computer a user to a network at work or school? I ask because you wrote "..." his block with the users with administrator privileges. ?

Let us look first at your computer resources.

Windows XP Professional SP3 32 bit

The amount of RAM is installed and the amount of RAM available? How much free space on the hard disk on the Local C drive? What is the capacity of the Local C drive? Work with additional hard disks internal or external? If so, how they are formatted?

You have the latest version of QuickTime installed on your computer?

Have you checked that your video and audio card drivers are updated according to the web site of the manufacturer of these cards, not only the Device Manager?

Please confirm the earlier version of Premiere Elements you used... has this elements 1 first?

Let us start here and then decide what then.

Thank you.

RTA

Tags: Premiere

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