Have an old iCloud ID trying to update an application

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  What level of MS XP Home/Pro/do you have?

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  What Version of Windows I have?

  Click Start, select run, type: WINVER
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  TaurArian [MVP] 2005-2010 - Update Services

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  Hello

  I'm trying to update my applications by using the desktop creative cloud application. I see not all the apps in the app tab, the wheel just spins in circles and nothing happens. Someone at - it ideas? I tried to uninstall office and reinstall, but it still has the same problem.

  See you soon

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  Hi Rachel,

  You can follow the article: App does not open. Wheel of progress turn continuously to get your landline number.

  Let us know if the problem persists or not.

  Kind regards

  Yann Arora

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  Try to connect to the iTunes store. Close iTunes, open, connect again.

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  Please visit:https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

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  Concerning

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  You seem to have an Intel Mac and using the old OS x 10.4.1

  The latest version of Mozilla to work on such is the Firefox 3.6. * where the current 3.6.22 update can be found at http://www.mozilla.org/en-US/firefox/all-older.html

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  * See my response below for Win8 solution
  Restart
  Windows key + X and turn on the command line (Admin)
  
  Type in the command line:

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  net start wuauserv

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  Alternatively, can I get a newer version changed from my old computer?

  Thanks - Kip Dunn - personal information has been removed by a moderator

  The version the most recent Firefox, you will be able to use this old is FF 3.6.28 on a computer. It is available here:

  • http://www.Mozilla.org/en-us/Firefox/all-older.html

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  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

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  Kind regards

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  Please see:error download or update Adobe Creative Cloud applications

  Error: "unable to install". Creative cloud office

  Error code 2 or 50: failure updating Creative Cloud desktop application

  I hope this helps.

  Concerning

  Megha Rawat