Have been locked my apple account and do not have access to the email recovery. Someone knows what to do?

I recently bought a new iPad Air. When I went to buy a game, that he told me that I have to put in my answer to security question I tried to do, but I got them wrong because I did not in so long. He ends by me locked my account and asked me to send an e-mail to the e-mail address of recovery that I could not access because my step mother had set up the account for me and it looks like she has put in her e-mail. I do not see my father and my step MOM more, so there is no way to get access to the email account. Any help is greatly appreciated.

You must contact the Support of your country to get reset questions: Contact Apple for the Apple ID account security support

If your country is not on this page, then try this form to contact Support: https://www.apple.com/emea/support/itunes/contact.html

When they have been reset you can then update your email address of relief for possible future use: on your Apple ID - Apple Support email addresses

Or you might be able to change to 2-step verification: frequently asked questions about two-step for Apple ID verification

Tags: iTunes

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