Have HP laptop running XP Home Edition. CD/DVD drive opens but is not detected. Could not locate the drive using option desktop and unable to read or write to drive.

I had this happen once in the past.  Taken to a local repair center.  Found something in a recent windows update caused problem.  Deleted some item at the register.

Hi vernanne,

You can run the fix it from the link below and check off the results: how to troubleshoot common problems that occur when a Windows XP-based computer cannot read a CD or DVD: http://support.microsoft.com/kb/321641

You can also check: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/982116

With regard to:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

Similar Questions

  • I have a laptop under XP Home Ed SP3 who is stuck in a loop of connection. Can anyone help?

    I have a laptop running XP Home SP3 Ed who is stuck in a loop of connection, in other words, when I try to log on it says "loading your personal settings" will Flash on the desktop for a fraction of a second and then says "saving your settings" and brings back me to the right at the log on screen.

    I do not have the XP disc to reinstall and there is no recovery console to access. I've seen on many other forums that the problem may be with the userinit.exe file and I tried to copy this file in front of my PC - but with the fact that it is Windows 7 64 bit I don't really expect to work. Is it possible to download the correct version of this file from anywhere?

    Another thought I had was to install a different version of Windows XP from an old obsolete machine and I was wondering if it would be possible to transfer the product key?

    Managed to get windows reinstalled - all sorted now. Thanks for the suggestions.

  • Hi, I have a laptop running Windows XP Home Edition (32-bit) SP3. I would like to know which versions of Windows Vista I can upgrade.

    Hello
    I have a laptop running Windows XP Home Edition (32-bit) SP3. It is a true copy that came pre-installed with my custom Dell Vostro 1000 (I know... very old...). I would like to know which versions of Windows Vista I can update.

    You can upgrade to Vista Home Basic, Home Premium, Business or Ultimate.  See the get Windows Vista: upgrade options of page.

  • I have Toshiba laptop running Windows XP Professional edition. I have a vertical line on screen ranging from very high to very low. It's about an inch from the right side of the screen. How can I solve this problem?

    I have Toshiba laptop running Windows XP Professional edition. I have a vertical line on screen ranging from very high to very low. It's about an inch from the right side of the screen. How can I solve this problem?

    Sorry to hear that, but the screen is bad and must be replaced!

    Good luck! Please rate me upward if you find my post helpful. Thank you!

  • Loading Vista on a computer running XP Home Edition.

    I have a desktop computer that I use as a dedicated DAW that is not connected to the internet which is running XP Home Edition. I have another computer, a Toshiba laptop, which is Vista. I have the Toshiba for Vista recovery disks on my laptop.

    My question: can I load on my desktop recovery disks and so run my desktop under Vista? Or is the recovery of the disks somehow connected to Toshiba and do not work on a Toshiba computer not?

    Thanks for your help.

    Also the advice given above, using recovery disc on a computer whose disk were not intended to may result in damage to the computer that you are using the disk. Recovery disk contains the drivers for a specific computer brand and model.

  • Black screen problem and I have a real Windows XP Home Edition. Help, please!

    I have a genuine Windows XP Home Edition came with my Dell computer. After downloading the critical updates a few weeks ago, I now get the black screen and the message window saying that I may be victim of a counterfeit and that my system may be at risk. What can I do to clear up this problem? Thank you.

    Please visit http://www.microsoft.com/genuine/ and click on the button to validate Windows or validate Office, and then restart your computer.

    If you were not able to validate, follow these steps:

    1. Download this diagnostic tool, save it to your desktop: http://go.microsoft.com/fwlink/?linkid=56062

    -Online Windows XP: double-click the executable file to run the tool.

    -Online Vista & Win7: right-click on the executable and select run as administrator to run the tool.

    2. after running the tool, click on the Windows or Office as appropriate and then click on copy to the Clipboard.

    NB: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

    3 start a new post in the appropriate forum of Microsoft Genuine Advantage and paste the results of the WGA or OGA data diagnostic in a detailed post: http://social.microsoft.com/Forums/en-US/category/genuine

    4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • I have lost my windows xp home edition

    I have lost my windows xp home edition
    the product key for my windows
    is F7FY2-BMBPP-CH9P3-K8R9W-W7378
    my product is HP Pavilion ze2000 laptop
    s/n: CNF5110J8L
    p/n: PW950EA #ABV
    How you can help me?

    If you are looking for a replacement CD XP, you will need to contact Microsoft support (call) and ask them for you a new CD by mail. Costs about $10 if I remember correctly. Or potentially HP so it was an OEM operating system copy.

  • I have a laptop on vista home-use. When you look in Control Panel - be uninstall, should there be several entries for SQL server, or one or none?

    I have a laptop on vista home-use.  When you look in the control panel - and then to uninstall, should there be several entries for SQL server, or one or none?  Each entry seems to have a different digital denotation, but apparently I should have only one entry maximum.

    The reason that I ask is that I have had problems in the software.  I want to uninstall everything that is not supposed to be there.

    Some lines of programs listed show information... some lines are completed.

    When you click on a line that is complete, I am allowed the usuall to uninstall, options etc.

    When you click on a line that is not complete, I'm not allowed the option uninstall.

    The Compact Edition and the full SQL Server can be installed at the same time without any problems. I saw SQL Server2005 apparently installed by a manufacturer, perhaps to support some software they have grouped in. He could have an Acer.

    I do not know what cause the problem with the uninstall option is not available. Information to fill in these fields are in the registry.

    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall if you want to watch.

    It could be the result of a broken uninstall or a bad registry cleaner. I'm not aware of anything that would fix this. You can try this http://support.microsoft.com/mats/Program_Install_and_Uninstall

    but you may have to reinstall programs later.

    You need two redistributable Visual C++ if you have programs that need it, which is likely. They had several updates that fits into the list programs. I have two for 2005 and six for 2008.

  • I am running XP Home Edition, when I right click on an icon/folder on my desktop, I get a fatal error message of "unable to start this program because it lacks the 'resources' directory or one of its subfolders. __

    I am running XP Home Edition when I right click on an icon/folder on my desktop, I get a fatal error message of «unable to start this program because it lacks the "resources" directory or one of its subfolders» How best to solve this problem without reload my OS which would be suh a pain that I've been running with it for many years and to return to, where I'm now should always be! »

    Right click issues are usually caused by third party software who pushed himself into the context menu. This is more easily managed using the ShellExView free program.

    http://www.nirsoft.net/utils/shexview.html - ShellExView

    Make a right-click is slow or weird behavior caused by context menus management - http://windowsxp.mvps.org/slowrightclick.htm
    Manage the entries in context menu for folders, readers, and the Namespace objects - http://windowsxp.mvps.org/context_folders.htm MS - MVP - Elephant Boy computers - Don ' t Panic!

  • I can't get the update Itunes 10.5 on my PC running windows home edition 2002 SP3

    I can't get the update Itunes 10.5 on my PC running windows home edition 2002 SP3.

    Error there is a problem with this windows package install,.
    a program run as part of the Setup did not finish as expected, contact your provider support or packaging.

    Hello

    I suggest you to follow the steps in this link and check if it helps:

    http://support.Apple.com/kb/ht1926

    Check if that helps.

  • I have a laptop with Vista Home Premium installed. My plan is to install Win 7 and then move on to Win 10.

    Original title: Vista to Win 7 to win 10

    I have a laptop with Vista Home Premium installed.  My plan is to install Win 7 and then move on to Win 10.  I have a new full version of Windows 7 Pro SP1 with an activation key.  I have experience update to Win 10 of Win 7, but worry about the installation of Win 7 over Vista.  I guess I have to do a clean install.  There is no problem to meet the minimum requirements of 10.  Can someone give me some advice on the start-up of the conversion of Win 7?  Just insert the disk?  Everything has been backed up and it's ready to go!  Thank you.

    Since the family migration to Windows Vista Premium to Windows 7 Professional it will install a clean place, why not simply use your Windows 7 Professional product key to perform a custom Windows 10 Pro install from the go?

    I don't see the need to bother installing Windows 7 Professional.

    To learn more:

    How to download official Windows 10 ISO files

    then

    How to: perform a customized Windows installation

    To learn more:

    How to install and activate Windows 10 using your Windows 7 or Windows 8 product key

  • How can I disable the basic after you have reinstalled Windows 7 Home Edition with BitLocker Drive encryption?

    Original title: Bit Locker Drive Encryption problem

    . I bought my laptop with windows 7 home basic operating system. After 1 year my Software Engineer friend makes me Express Windows Ultimate.Then upgrade after a few viral problems, I recovered my system, then I went home base only. But when I was working with Ultimate, I used Bitlocker Drive Encryption.But when I got to the Home Basic edition, I couldn't stop this disc encryption. So please help me to stop temperature Drive Encryption.

    Hello

    Follow the described steps mentioned to turn off BitLocker.

    1. open the Bitlocker Drive encryption by clicking the button of theStart, clickingControl Panel, clicking Security, and then click Bitlocker Drive encryption.

    2. do one of the following:

    o to temporarily suspend BitLocker, click on suspend Protection, and then click Yes.

    o to turn off BitLocker and decrypt the player, clickTurn Off BitLocker, and then click reader to decipher.

    Check the link for more information.

    http://Windows.Microsoft.com/en-us/Windows7/help-protect-your-files-using-BitLocker-Drive-encryption

  • I have a laptop Windows 7 Home Premium, I need to upgrade to Windows 7 Professional.

    I have a laptop Windows 7 Home Premium, I need to upgrade to Windows 7 Professional. I have the installation DVD for Win7 professional provided by Microsoft Partner Network. If I try Anytime Upgrade it note that I have the license key cannot be used for this purpose. What is the best way to upgrade the laptop?

    I would prefer not to have to clean the laptop and do a fresh install.
    The interesting thing is, although the upgrade process Express reported a problem when the laptop has rebooted he went through several configuration steps, and she is now a professional Machine of Windows 7.
    I looks like that I don't have to take the measures described above.
    Thank you
    Russell
  • Viruses such as the behavior of the Acrobat Reader software. I have a laptop running WIN 7 and kaspersky AV. yesterday when I started my laptop that I see all the icons on my QuickStart bar browser have been changing drive adobe icon and observe also that

    Viruses such as the behavior of the Acrobat Reader software. I have a laptop running WIN 7 and kaspersky AV. yesterday when I started my laptop I see all the icons from the browser on my QuickStart bar have been changed to the adobe reader icon and also observe that many other programs on my desktop have changed to the adobe reader icon. If you click the icon it opens adobe reader. I deleted Adobe reader using Add or remove programs and the icons back to normal. Yet once, I downloaded and installed Adobe reader 11. the problem has resurfaced. then again, I've uninstalled adobe reader software and installed Adobe Reader version 10 with the same question back. I have now uninstalled Adobe Reader. Please advise on how to install a working copy Adobe reader which will not infect or impinge upon other programs in my laptop.

    Hi imoorthy,

    Please follow the troubleshooting steps mentioned in this document KB Application, file icons change in Acrobat/Reader icon.

    Kind regards

    Nicos

  • I have a MBP of 2009 end. I updated the material to 8 GB of ram with an SSD of 240gig. I want to run the new OSX, but is not on the list approved for the update. Anyone know why?

    I have a MBP of 2009 end. I updated the material to 8 GB of ram with an SSD of 240gig. I want to run the new OSX, but is not on the list approved for the update. Anyone know why?

    It is a decision that was made by Apple.  El Capitan is the newest OSX that will support a 2009 MBP.

    This is not uncommon.  My 2006 MBP came with Tiger, but is limited to OSX Snow Leopard.

    Old hardware ends up by becoming obsolete with newer technology.

    Ciao.

Maybe you are looking for