Having a problem of conectivity Bluetooth with my laptop HP Pavilion g7-1019wm

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  Thanks for the reply.

  There are several third-party Web sites that offer the download of the driver for several desktop computers and laptops.

  Sorry for the long list of drivers that could cause confusion because none of the download of the driver seemed specific to the Bluetooth adapter.

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  Hello

  Thanks for posting the request in the Microsoft community!
  I can imagine how disappointing that must be. Don't worry; You can try the advice given and check if it helps:

  You receive an error message?

  Method 1:
  You can try the suggestions in the link and check.
  Disabling firewalls contradictory such as Windows XP, McAfee, Norton, or Zone Alarm
  http://KB.NETGEAR.com/app/answers/detail/A_ID/1111/~/disabling-conflicting-firewalls-such-as-Windows-XP, - mcafee - norton, - or - area

  Reference links:

  http://service.McAfee.com/FAQDocument.aspx?ID=TS100887

  How to set up rules of incoming/outgoing firewall on NETGEAR Modem Router/gateways

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  Method 2:
  To work correctly, some programs may require you to allow them to communicate through the firewall.  See suggestions from the link:

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  http://Windows.Microsoft.com/en-us/Windows7/allow-a-program-to-communicate-through-Windows-Firewall

  Check out the link:
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  http://Windows.Microsoft.com/en-us/Windows7/what-are-the-risks-of-allowing-programs-through-a-firewall

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  http://forum1.NETGEAR.com/

  If the problem persists, feel free to let us know. It is our pleasure to be of service.

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  Hello:

  You need this driver for the first unit:

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-134799-1&cc=us&DLC=en&LC=en&OS=4063&productOid=5448938&sw_lang=

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• my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

  my laptop suddenly stopped to connect to any bluetooth device. I restored my system and removed the programs installed before having this problem.

  Hi sh8kdown,

  Thanks for posting this question in the Microsoft Community!

  I understand that you can not connect to Bluetooth devices on the computer. I'm sorry for the inconvenience caused to you. Rest assured that I will do my level best to help you.

  (1) what is the brand and model of the computer?

  (2) what is the model number of the Bluetooth devices?

  (3) you get an error message?

  (4) did you of recent changes to the computer before the show?

  I suggest the following methods and check if it helps to solve the problem.

  Method 1: Open the hardware and devices Troubleshooter

  http://Windows.Microsoft.com/en-us/Windows7/open-the-hardware-and-devices-Troubleshooter

  Method 2: Troubleshoot issues with Bluetooth devices

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-Bluetooth-enabled-devices

  (Applicable to Windows 7 as well)

  Method 3: Error: "Pilot of Bluetooth device not found" when you try to connect a bluetooth device: http://support.Microsoft.com/kb/2654568 

  Reference:--

  Add a Bluetooth device to your computer: http://windows.microsoft.com/en-US/windows7/Add-a-Bluetooth-enabled-device-to-your-computer

  Change settings for a Bluetooth compatible device:

  http://Windows.Microsoft.com/en-us/Windows7/change-settings-for-a-Bluetooth-enabled-device

  It will be useful. For any other corresponding Windows help, do not hesitate to contact us and we will be happy to help you.

  Kind regards!

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