HD Scanner: Previews Scanner HD blue

One of our HP Scanners's HD behaves rather strangely.

Whenever we try to analyze anything, it appears with a dark blue miscolouring. We can see at least some of the drawing in there, but most is 'swept away' with the blue wire.

EDIT: Added a Screencap to illustrate the issue:

Hello

You are right, that you will not be able to calibrate because of this.

Why the image looks like this it is because:

1 - the cameras are looking at the chassis, there wasn't enough light to give you a clear picture and is not in the right corner.

2. because the last calibration was not completed, the adjustment of the light / or profile of light is set to the last parameter to be successful, because the light was brighter then the image will look darker.

When you perform a calibration of the scanner wil adjust light, color and height of the cameras.

To adjust the height, the cameras watching the sovereign to the calibration sheet and use the engine on the cameras to move

When there is not enough light cameras lose track and will continue to 'adjust', but which is doing moving the camera completely upwards or downwards.

When this happens the arm of the engine is stock and is not able to resolve.

Here's what you need to do to correct the problem

1 - Enter the maintenance (but INCLUDING calibration) calibration option and select the parameter blocks clear. This will destroy the light profile, if you analyze the calibration sheet after that, you will be better a better image.

2. manually set the height of the cameras

3-access scan test 6, test 11 and do alignments.

4 run the calibration of maintenance.

Please take into account that, as a user you can perform step 1, to continue with the rest, you must have some knowledge about the material and calibration the scanner tools handy in case you need to adjust the cameras completely.

My recommendation, if you are located in the United States, call HP and ask for a quote for the repair of the device.

If you hire someone to repair the unit, make sure that this person is really formed on scanners.

If someone who is not trained on the stars of scanners to touch the cameras you will be on a problem even more serious

Tags: HP Printers

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