HDTB305EK3AA 500 GB Canvio Basics - connection Interupts / disk WARNING ID 51

Hello.

I'm hoping to get a product support for my new hard drive that seems to disconnect and reconnect every so often.

ScanDisk etc in respect of normal operations shows no descendants. The event viewer displays this message at the time of disconnection

An error was detected on device \Device\Harddisk during a paging operation.

The device is not used as a page file system drive, but this is the error that occurs when the player disconnects and then reconnects immediately.

I looked at the driver for the USB controller, released by Microsoft for Intel USB3.0 eXtensible Host Controller 04/09/2015

I looked at the driver for the drive, also Microsoft published on 21/06/2006. I could not find the additional drivers or updates firmware on Toshiba support.

I have no idea and I'm computer and Internet expert for more than 20 years, take a look at my Web Site. I'm going to run another full scan surface, but the first tests show no errors.

  • No specific drivers or firmware for this device?
  • No where to get help outside this public forum?

I thank you for reading and hope someone can help me

Sincere greetings

Hi all!

I now run a full scan of the drive using the following under a high cmd prompt command for admin

CHKDSK H:/f/x/r

This command locks the drive and runs a full scan as follows

Step 1: Examine the structure of the base file system...

Step 2: Review of linkage of file name...

Step 3: Review of security descriptors...

Step 4: Looking bad clusters in the data from the user file...

Step 5: Looking for clusters of bad, free...

I think that the results to show no physical problem with the drive itself. Toshiba, or someone, are there drivers for this device, or updates Firmware for this device?

This causes me problems I have never seen a car without any problem physical, typical seems problematic etc and only to random disconnect and reconnect it.

My full analysis follows showing no bad clusters on the disk, I thank you for reading - always hoping that someone can help you.

Microsoft Windows [Version 6.3.9600]
(c) Microsoft Corporation, 2013. All rights reserved.

C:\Windows\System32>chkdsk h, f, x, r
The type of the file system is NTFS.

Step 1: Examine the structure of the base file system...
1175296 file records processed.
Finished files checking.
1 big file files.
0 incorrect file records processed.

Step 2: Review of linkage of file name...
1374508 index entries processed.
Index verification completed.
0 unindexed files analyzed.
0 unindexed files recovered.

Step 3: Review of security descriptors...
Verification of completed security descriptor.
99607 processed data files.
CHKDSK checks Usn Journal...
9033560 USN bytes processed.
Audit of the USN Journal is complete.

Step 4: Looking bad clusters in the data from the user file...
1175280 processed files.
File data verification completed.

Step 5: Looking for clusters of bad, free...
4541121 free clusters dealt with.
Free space verification is complete.

Windows has analyzed the file system and found no problem.
No action is required.

488383487 KB total disk space.
468708736 KB in 952874 files.
245068 KB in 99608 index.
0 KB in bad sectors.
1265195 KB in use by the system.


65536 KB occupied by the log file.
18164488 KB available on disk.

4 096 bytes in each allocation unit.
122095871 total allocation on the drive units.
4541122 allocation units available on disk.

Tags: Toshiba

Similar Questions

  • Ext. HDD Toshiba Canvio Basics. This disk is used inside?

    Hello!

    Ext. HDD Toshiba Canvio Basics. What hard drives used inside?

    I guess that's a common 2.5 "SATA HDD.

  • External hard drive Canvio Basics 2.0 TB/To - device connection issues.

    Hello

    I recently bought an external hard drive and I can't connect my computer's hard drive. (Toshiba Canvio basics 3.0 - 2, 0 to/To - Usb 3.0 and 2.0)

    There is a pop up message saying that the device has been installed, but when I go to 'my computer' hard drive does not appear.

    Does anyone have suggestions on how this can be corrected? Any help would be greatly appreciated.

    Thank you

    Claire

    I thought that I should add a little more information...

    I tried to access the device on a computer, 2 notebooks, 2 TV and an Xbox, so it seems that the hard drive is the common problem.
    In addition, the drive appears in device under disk drivers Manager and he said that the hard drive had no problem but I can not access the hard disk.

    Thanks again

    Claire

  • Does Toshiba Canvio Basics 2.5"HARD drive is supported and the mode" Eve "?"

    Hello

    I have to buy this drive Canvio Basics - 2.5 500 GB to connect it to a satellite digital decoder humax HD-5400 s 5600 s Tivùsat or digital terrestrial receiver.

    Have the Toshiba HDTB305EK3AA 500 GB HDD standby idle mode?

    Thank you.

    Yes. This hd goes into mode after 3 minutes.
    I'm very happy, because this hd is connected to my humax and goes on standby after 3 minutes.

  • Toshiba Canvio Basics 1 TB hard work do not

    Hi all

    I bought a 1 TB Canvio Officeworks HDD Basics about 6 months ago, and it has been wayward more or less his entire life.

    The USB connection is not and has never worked properly and was recently completely died on me, which means I can access is more data on the device.

    I intend to pay, but I'd like my data on it.
    Contact Toshiba?

    I tried to email them, but I can't work that the serial and model numbers are on this subject.
    Also, I do not have the box, the drive came in or the original receipt would be this question if I am trying to return it?

    I am sure that it is still in warranty and whatnot.

    Any help would be great,

    Louis

    > USB connection is not and has never worked properly and was recently completely died on me, which means I can access is more data on the device.

    I googled for the 1 TB Canvio Basics HDD and it seems that this external HARD disk supports USB 3.0
    The USB 3.0 standard generally provide 900mA power. The USB 2.0 standard provides power of 500mA.
    If you have problems using USB 3.0 as part of a USB 2.0 device, I recommend you connect the HARD drive to 2 ports USB 2.0 USB with USB Y cable.

    But if the HARD drive does not work in different USB ports (also connected to two USB ports) and then the HARD drive may be defective.

    If the warranty is valid, the device can be fixed / replaced in warranty conditions. Of course you need a proof of purchase (receipt or something like that)

    But to my knowledge such guaranteed conditions don t include the process of data recovery.
    So in the event of disk failure HARD, the data is lost. :(

    If you wish, you can check date get offers:
    http://www.Toshiba.EU/services/data-recovery/

    But as far as I know if you have not purchased this service before the disk fails, the rescue date procedure can be a very costly affair.

  • How to change the Canvio Basics for backup and delete backup files?

    I installed the drive HARD Canvio Basics HDTB305EK3AA to do a weekly backup.
    After a few weeks, he stopped to save because there is no free memory.
    the first backup took 300GB and after several backups fill all memory.

    1. How can I reprogram the backup and change the folders of the backup?
    2. how to remove backup files without harming the internal programs of the HARD drive?
    3. all files in backup does not have the name of the original file and it is difficult to manage, can we change it?
    4. in the case of Troubé - how can I use the backuo to restore the data on my PC?

    Thank you
    zipim

    The Canvio Basic one a common external USB 2.5 "HDD.
    You can delete folders or files or format the HARD drive as with other external hard drives...

  • Canvio Basic HDD - light flashes then stops

    Hey all.

    A few weeks ago I bought a disc hard extern canvio basics, it worked like a charm.
    Since yesterday it does really more, the LED flashes once or twice, then stops, whereas when I touch the case, in my view, that the drive is running. However, it does not appear.

    is there a way to fix this?

    Ed

    If the drive is not recognized HARD and does not work in different USB ports and computers, and then in most cases the HARD drive has developed a fault.
    In most cases you can't remedy...

    That's why I recommend that you connect the HARD drive to different USB ports and if possible to check the HARD drive as part of another computer...
    If it fails, well the HDD is not OK.

  • error when creating a new partition "the operation you selected will convert the selected disk from basic to dynamic disk...". »

    Original title: getting the error while creating a new partition

    here to create a new partition get the error "the operation you selected will convert the disc selected basic to dynamic disk... etc" Please help.

    I would like to join the screenshot of the error, how?

    Hello

    1 have had any changes made on the computer before the show?

    2. how many partitions are there currently on the computer?

    3. how many hard disks on the computer do you use?

    4. when exactly you get the error message?

    I suggest you refer to the article and try to follow the steps and check if you are able to create a partition:

    Create a new Partition on a hard disk in Windows 7

    http://TechNet.Microsoft.com/en-us/magazine/gg309170.aspx

    I also suggest you the link and attach a screenshot of the screen.

    http://answers.Microsoft.com/en-us/Windows/Forum/Windows_7-security/how-do-i-post-a-screen-shot-on-this-forum/c86de820-C620-401c-A804-9f6337cd3053

  • Toshiba Canvio basic 500 GB its suddenly stopped working

    Toshiba CANVIO 500 GB V63700-A BASIC
    I (full) support for 2012 and used, it can time.

    Now, it has suddenly stopped appear on my PC, sometimes showing message saying "device not recognized".
    About 2 months ago I bought a new PC with windows 8 (previously 7).

    All others under a new external storage devices works fine
    I also have 593400-a 500 GB 08/11 that work very well.
    also DTP110 1 TB 07/13 and DTP110 1 to 07/14, plus 3 more other make also works very well.

    Thanks for your help and advice

    Each HARD disk belongs to "wear".
    What does that mean? Well, sooner or later each HARD drive is going to die... and in most cases, these questions appear suddenly and are surprising.

    This HARD drive is a device of simple plug ' n play... This means that you have to connect it to the USB port and it should work...
    If this is not the case, the unit may malfunction and usually it is not repairable.

  • Canvio Basics 2.5 500 GB needs for a long time to transfer files

    To transfer approximately 150 GB (video and photos) from a Basics 2.5 Canvio external hard disk 500 GB my computer indicates a duration of 16 hours. I've never seen those moments there high with the other external hard drive. Why?
    Thank you

    https://Forum.Toshiba.EU/showthread...322#post334322

    It will be useful,
    Mario

  • Canvio Basics 500 GB - F:\ error message is not accessible

    I just bought this drive ext and were happily transferring photos, suddenly this message appears:
    "F:\ is not accessible. The file or directory is corrupted and unreadable"

    What does that mean? Is he dead yet?

    I guess as the F: / / means the connected external HDD.

    You are able to access all data stored on the HARD drive?
    You are able to create a folder on the HARD drive?

    Please check this!

    Please also start the console command (CMD) line and type this:
    f:
    Press enter
    dir
    Press enter

    Now you should get a list of the data stored on the HARD drive.
    It work?

  • Toshiba Canvio Basics HARD drive does not appear in my computer

    Hello

    I have a HDTB110AK3BA - Toshiba 1 TB Canvio Plus Portable Hard Drive for storage 3.0 Basics and the computer will allow it to connect, but it does not appear in my computer / pc is in Device Manager thought but not my pc

    Please help and Windows 7 or windows 8.1 PC do the same thing.

    Hello

    I found the description of the product of this external HARD disk:

    Product features:
    • USB 3.0 - powered portable add-on storage.
    • Voltage of bus capable USB, no need for AC adapter.
    • Easy to use with no software to install.
    • Adapts to large digital files with spacious storage capacity.
    • Protect your drive (internal shock sensor and ramp loading technology).

    Specifications
    • Capacity: 1.0 TB
    • Interface: USB 3.0
    • Transfer rate: up to 5 Gb/s
    • Speed: 5 400 rpm
    • Average access time: 12ms
    • Cache buffer: 8 MB

    It is a HARD USB 3.0 drive. No doubt the HARD drive is not recognized correctly in windows exploerer due to the low power.
    The USB 2.0 port common feeds only 500mA. The USB 3.0 device must be able to 900mA.
    Therefore, it would be advisable to connect this 2 ports USB 2.0 HARD drive with a USB Y cable

  • Slim HDD 2.5 500 GB Canvio "-Pogoplug PC Toshiba 10 GB Cloud"

    I recently bought Canvio external Slim outside hard drive 500 GB, which includes free 10 GB storage Cloud, via "Pogoplug PC Toshiba."

    However, I can't get the Cloud storage to work, IE: impossible to download files to store in the cloud.

    I've apparently correctly registered, with e. / mail and information password, but whenever I am asked to connect, a message comes up saying the

    information are not valid...

    I looked on the site Web of Pogoplug and found that from June 15, 2015, they withdrew this free service, so presumably Toshiba should not always be advertising this as a cloud free 10 GB offers with the Canvio Slim drives.

    Or, Toshiba made alternative arrangements to replace the "Pogoplug PC Toshiba" offer?

    Someone at - it any information on this please?

    Did you create the account before or after June 15?

    It seems that this offer is no longer available, but all users of Toshiba who registered using the Pogoplug for Toshiba CANVIO CONNECT, CONNECT II or SLIM II PC, can use their free cloud for free as well as now after June 15.

    I found this information in this TSB from Toshiba:
    Not possible to implement the free cloud of Pogoplug PC 10 GB space

  • Can not connect. Disk i/o error

    Since this morning I can not connect my Skype more. I got the error message disk i/o. I clicked on the help link and did what he told me to do, it didn't work. I restarted my laptop, it did not work. I uninstalled Skype and installed again, did not work. I'm a bit irritated right now. I have windows 7 and the latest version of Skype now and I don't know what more to do about this disk error. Can someone help me?

    ikarosand wrote:

    I have the same problem. It is not the first time. I followed the steps but I still don't have an IO error. Another solution?

    Try to uninstall the currently installed version and install the 6.1.0.129 old version using this msi installer:

    http://download.Skype.com/MSI/SkypeSetup_6.1.0.129.msi

    After installing this version, be sure to turn off the automatic updates:

    Tools-> Options-> Advanced-> automatic updates-> turn off automatic updates

  • HP pavilion 500 - a60: erratic internet connection

    With the help of hp pavilion 500 - a60. 3 years.  Just go to uverse internet.  Several times per minute for 10 seconds let connect to internet and flickiering of thin lines on the screen.  Att says tech problem is w/workstation.  It was suggested that it is to old for higher speeds of the internet.  Running @16. 75 Kbps.  Also the virus/malware issue.  I found some maleware and it was quarentined.  Do I have to old one computer or is there a problem of processer, virus problem?  Thanks for the help.

    Hi there @Packie33,

    That the Forums are with you!  I understand that you are having problems with your internet connection.  I'm happy to give you a helping hand with this.

    First of all, in response to the assertion of a fact on your system by being too old for a connection high speed, it is false. Your computer is configured with Windows 8 or 8.1. Computers that were there when Windows 98 came out were capable of high speed internet of one kind or another.

    A more valid concern is what is happening on your computer or with the hardware or virus/malware problems that you described.

    I suggest that you first cross this document: HP - slow Internet troubleshooting (10, 8 Windows) computers, but for the time being refrain from Step 7. You can try your ISP again later.

    Depending on whether your connection is wireless or wired try one of these documents:

    HP PC - Troubleshooting wireless network and Internet (Windows 10)

    HP PC - troubleshooting wired home networks (Windows 10)

    After everything checked and if your connection is still slow, then try contacting your ISP again.

    Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

Maybe you are looking for

  • What happens to the looks on my Apple Watch

    What happens to the looks on my Apple Watch

  • Satellite A100-411: one or the other DVDs cannot be recognized

    Hello I work with my new Toshiba a100 411 since the end of February here at I m happy w / my choice.The only point is that I found that one or the other DVD cannot be recognized by the Pioneer K17A.Need me possibly new drivers?Thks in advance for yr

  • Lenovo x100e with 7 wins internet problems

    Hi all I use a brand new lenovo X100e - operating system is Windows 7 32 bit. I am able to connect to the wifi and my wired connection appears such that detected and yet I am unable to connect to IE8 or IE9 update. I know that wireless and wired work

  • ox800ccc90 error inativevity time port110secure ssl

    I use HP laptop with viata, this error has been coming for some time I contacted the line rescue Bt relative to another problem that has been refferd to a helps INDIA SMEs 2 days later I received a phone call from a person preporting to be Microwsoft

  • Cannot use the microphone on Skype.

    When I started Skype, a box came up, saying 'SKYPE WANTS to USE YOUR MICROPHONE' and she said, 'ALLOW' and 'BLOCK '. I accidentally pressed 'BLOCK '. How can I change so I can use my microphone? OT: I can't use my microphone on Skype