Headphones do not work on win XP

Hi, I can not my headphones to work more. I have a laptop with windows XP and they used to work, but since I got a new hard drive (installed by professionals) they have stopped working. When I plug in, the sound always comes from the speakers. I tried the sound tests I found in the control panel / sound and it works very well, for example, I can hear the sounds on my headphones. I tried to update the drivers and windows indicates that they are updated. I also put the earphones as a default value, but still nothing...

Hi Justpurple,

  • Have you tested the headphones on both the plug on the laptop?
  • Have you tested the headphones on another computer?

Check and make sure that the headphones are not defective, the headphones on another computer to test.

Make sure that the headphones are not connected on the line (headphone) jack of your sound card or computer (unless you want to be listening with headphones rather than speakers).

If the headphones work correctly on the other computer and then run the troubleshooter of playback of the sounds from the link below and check if it helps.

No sound in Windows

http://Windows.Microsoft.com/en-us/Windows/help/no-sound-in-Windows

Tags: Windows

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