Headset with Vista issues

Hi, I have Windows Vista, and lately I've been using my headset more often on my laptop.  With other computers and devices, my headset works fine.  However, with my computer in the left earpiece is much stronger (normal volume) that right (barely audible).  I think that my drivers are up to date, so what else could be the problem?


Hi MelC329,

1. did you of recent changes on the computer?

2. to when was the last time the headset worked fine on the computer?

Method 1

First of all, I would say that you make sure that the audio speakers and the settings are correct on the computer and also configure Headphone virtualization, check if it helps.

Adjust the speaker volume


Get high definition sound and music from your computer


Method 2

If the previous step fails, then I suggest that you manually download and install the updated drivers for the soundcard on the computer by visiting the manufacturer of the computer or sound card manufacturer's Web site and check if that helps.

Updated a hardware driver that is not working properly

http://Windows.Microsoft.com/en-us/Windows-Vista/update-a-driver-for-hardware-that-isn ' t-work correctly

I hope this helps!

Halima S - Microsoft technical support.

Tags: Windows

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