Hello everyone. I seem to have lost the function of CD/DVD altogether on my Acer.

Problem is that I don't know the model I have. Somebody bought it for me and I have the paperwork. The label on the watch tower

GFC 02021 but the info. on the PC shows G185H. Once I know what I have I can see my CD. Thank you.

Hello zollie,.

In the bios Setup utility, you will find your series number S/N (not to communicate).

The first ten digit and letter are part of your office number.

With this one, I'll find the model.

To enter the bios configuration utility:

1. start your desktop computer.

2. When you see the Acer screen, press the [F2] key

3. Note the S/N

4. exit without save

Maybe you will also find on the label of the tower under the bar code. You need nothing else.

Tags: Acer

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