Hello! I already have an adobe photoshop and lightroom account that I used on my pc. My grandmother just renewed the account for Christmas and I'm trying to set up on my new macbook. He wants me to, well, buy it and it is not recognize tha

Hello! I already have an adobe photoshop and lightroom account that I used on my pc. My grandmother just renewed the account for Christmas and I'm trying to set up on my new macbook. He wants me to, well, buy it and it is not recognize that I have an account in my profile. Help?

Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html

then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

Tags: Adobe

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