Hello! I already have an adobe photoshop and lightroom account that I used on my pc. My grandmother just renewed the account for Christmas and I'm trying to set up on my new macbook. He wants me to, well, buy it and it is not recognize tha
Hello! I already have an adobe photoshop and lightroom account that I used on my pc. My grandmother just renewed the account for Christmas and I'm trying to set up on my new macbook. He wants me to, well, buy it and it is not recognize that I have an account in my profile. Help?
Check your account indicates the subscriptions that you expect (and that the adobe, used in the next step id is correct) by logging in here and checking the status of your subscription, https://www.adobe.com/account.html
then, if it's current, disconnect and then back to your client application using the adobe with the link above in cc id: http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
Tags: Adobe
Similar Questions
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Hello, I bought adobe photoshop, and I downloaded it on my first computer, now I need to download it on my new computer. What should I have to do to?
CC Adobe license can be activated on 2 machines using the same Adobe ID.
Reference: licenses and terms of use | Adobe
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you want to ask if where can I find or download the exe from the downloaded adobe photoshop and flash professional after downloading using adobe cc. I just want to have a copy for offline installation.
Hello
This link may help Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools
Please do not forget to follow the "important Instructions" on the page (required by Adobe) for direct links work.
It could be useful!
Rayyan
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I recently bought adobe photoshop and Premier (2 a) for windows. My computer crashed and I can't use this product because I bought a new macbook. Is it possible that I can download this software on my mac or get a new product key?
Hey Britney,
Please visit the following link: a product of Adobe for another language or version of trading platform
You can download the apps for MAC from here: Download Photoshop Elements | 14, 13, 12, 11, 10
If you still need help contact our support Chat for the same thing: contact customer service
*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.
Let us know if that helps.
Kind regards
Sandrine Bani
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Hello, we want to know if we can change our creative cloud for the only diet plan (for Adobe Photoshop and Illustrator, only), because when we read it, we but that we can only take one of them. Thanks in advance.
Yes, you can change your plan.
Also, IF the change is not possible, you can cancel and buy again.
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
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I have an Adobe Photoshop account. I don't want Photoshop and want to replace it with Fireworks. How can I do this? Can I have to cancel my subscription?
Fireworks has been interrupted and will not see any additional updates.
If you are a member CC all the App, you can download and install Fireworks CS6.
You can check these links to see what titles are available and what is included in each subscription.
FAQ: What plans are available for creative cloud?
FAQ: How can I find what is included in each Plan creative cloud?
You can also visit the sites:
FAQ: How can I change to a different plan of the creative cloud?
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Hello is anyone here! I need to buy adobe photoshop and illustrator, but I want to pay all at once, is the annual one should I choose? pre paid? Can I choose a less expensive option because I can't really afford it. I was also wondering if I could buy or install an older version of this program on my Mac from Yosemite, because I need it urgent. Thank you
Subscription plans are your least expensive option on an annual basis, but do not continue to pay each year in order to continue using them. The alternative is to buy CS6 which is much more costly in terms of what you pay in the year (day).,... almost all of the costs.
Buy CS6:
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Wanted to install adobe photoshop and elements 12 first. But I don't have a disc for the cd. I tried to download, but the link says "file not found".
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If he continues to not try to use a different browser.
PES 10, 11, 12, 13 - https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html
PE 10, 11, 12, 13 - https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html
You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.
Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.
Photoshop/Premiere Elements 12: http://prodesigntools.com/photoshop-elements-12-direct-download-links-premiere.html
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I already have more adobe on two computers, but one crashed. Is it OK to load up again?
You need to get your refreshed activations if the machine you lost was not disabled Adobe software. Contact support by chat and ask them to reset the activations.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC ) -
Hello! How to install Adobe Photoshop on my new PC in the future? I have to leave my current PC with Adobe installed with my parents. New PC will be purchased in 1 or 2 months.
Thank you! Lana
you are not really allowed to allow someone else that you use one of your licensed facilities two/activations.
You can use both facilities/activations on two of your computers (not to serve at the same time).
Downloads available:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
- Acrobat: XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
- Lightroom: 5.7.1. 5 | 4 | 3
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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Buy adobe photoshop and illustrator on the page but I need to reset my mac, mac reset after that I can re - download the software by which already pay?
If you are able you must disconnect using the program manager of clouds before resetting. You will be able to download again after the rest if you want.
Cloud creation help / Creative Cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud creation help / sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Cloud creation help / install, update or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
Install creative Cloud applications
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I will attend an online college class, what is Web Design. To do this, I bought a Wacom tablet because I think that it may be useful or even necessary for my future Adobe Photoshop and Illustrator. Because I don't know, why I ask if must be is useful.
It's a definite yes. It is more precisely that the mouse is and provides pressure values which will be important for all the work of brush. Same Illustrator uses of them.
There will be many images of cutting of the web page, so it makes sense to have a specific tool to do the job.
One last thing, it will help prevent carpal in the wrist. If you already have it will bring some relief. If nothing else as a way to change how you hold the hand for a while.
It's going to take some time making use of the Tablet, so keep a mouse around, especially at school. Nothing worse than frustrated when your sub a lack of time. Play with the tablet at home used to it, when you feel comfortable with him, and then try to school. Just be prepared to use the mouse when your under pressure. Over time this will not be a problem.
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I need to contact ADOBE customer service, I just bought adobe photoshop and elements for windows first, but I have a Mac. Can I change the purchase? Thank you. Mauro
To the link below, click on the still need help? option in the blue box below and choose the option to chat or by phone...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Get help from cat with orders, refunds and exchanges (non - CC)
http://helpx.Adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )
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I have a plan with adobe photoshop and lightroom. The lightroom works fine, but I can't get the photoshop to run. I have to go back to an old copy of photoshop to do the work. All thoughts
Thank you for your help. I just downloaded the Photoshop CC2015 for the 7th time and it now seems to work fine. Sorry to have bothered you... It is good to know that there are people like you who will help if necessary.
Thanks again.
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Hello. I have download Adobe Acrobat Pro DC, after loading it is a window that is unable to access the Internet or is configured incorrectly. Tried to change the time and the Internet works fine. What can we do?
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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