Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (I need at the moment because)
Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (which I need at this time because they require the serial number). I have already produced cs6. is this technical problem in adobe or what?
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Ask the serial number http://forums.adobe.com/thread/1234635 has a link to FAQ
Tags: Adobe
Similar Questions
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I have a subscription to creative cloud but I want only muse and catalyst for business as a minimal or muse, catalyst, indesign and photoshop. Is there a plan, can I change which will integrate any one of these two options and if so how much it cost? and how to convert my membership to which? Thank you, Linda
You can opt for the one application CC if the product is available. The CC app cannot be designed according to the choice.
We bundle for Photo Shop bathroom & light only.
Concerning
Stéphane
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I have a problem with creative cloud applications is not to be downloaded or updated date on my i mac, current applications, I still have work. I uninstalled the cc application and re-installed but without success, on the applications tab there is no code error only saying download error out area allowing you to charge applications call does not work... any suggestions?
Hi James,
Please follow the article: CC help | Download error in the applications tab of Creative Cloud Desktop Application to get this fixed number.
Please let us know any questions.
Thank you
Yann Arora
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Hello, I bought a membership year of the CC at the price of $19.99 student, my card was charged and my order from Adobe number is AD004286941EDU. However, my account says I have no existing order and after download, all the creative cloud applications give me the possibility to either BUY or make the 30 DAYS TRIAL.
What gives?
allow at least a day working pst for your purchase to complete. Today is Saturday afternoon pst.
After this time, check your account, Adobe ID Code
If it fails to demonstrate what you expect, contact adobe support during the time pst by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
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Hello
Explanation of would it be possible to have a pour Installer creative cloud on my MacBook (laptop) because I subscribe to creative cloud and that he was told that I could install on a second post. CC is currently installed on my iMac.
Thank you for your help in advance.
Kind regards
Hello
You may please check out the link below to download the desktop app creative cloud.
Download Adobe Creative cloud apps | Free trial of Adobe Creative Cloud
You can also see help document https://www.adobe.com/creativecloud/desktop-app.html
Let us know if this will help.
Kind regards
Sandrine
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I have a subscription to Creative Cloud 3.4.1.181 from 49.99 euros per month. I can't download illustrator, photoshop and indesign DC, she tells me to buy. I need to change your subscription?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Some general information for a subscription of cloud
Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
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I have a subscription to creative cloud. I just bought a new computer. How can I download it to the new computer?
If you have already installed the software CC before, you simply repeat the same process for the new machine.
Download/install the desktop application, connect and install applications subscription.
Cloud creation help / download, install, update or uninstall applications
https://helpx.Adobe.com/creative-cloud/help/install-apps.html
Cloud creation help / Creative Cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud creation help / sign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
Cloud creation help / install, update or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.html
Install creative Cloud applications
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I have can´t install creative cloud. I received the message: "you need a creative Cl to solve this problem, but it is absent or is injured. Please download and install a new one. But this doesn´t works.
Uninstall anything cc which can be installed.
run the cleaner, the use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6
then reinstall apps download Adobe Creative Cloud | CC free trial Adobe
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I already have it on a Windows laptop and now want to download on a Mac. Should I re-register?
Hello
Please see the below help documents:
Applications creative Cloud back in test mode after an update until 2015 for CC
Kind regards
Sheena
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How to fix the problem error Creative Cloud applications download stand by me
how to fix the problem download error Creative Cloud applications do not leave me
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
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Direct download option for creative Cloud applications and updates
Sad to see this, go... I live in the mountains and have a slow and unreliable internet connection...
OK Please feel free to post any errors you are receiving Traderjaybird. Many of the newer versions use new download and installation of technology. In particular, this technology allows downloads smaller and more robust. The installation is also optimized to download and install the components required, leading to faster installations. Is one of the advantages of this new technology better compensate for unstable or unreliable Internet connections.
I would recommend reviewing and bookmarks, release for the desktop Adobe Creative Cloud application notes to be updated on all the improvements to the desktop Adobe Creative Cloud application running.
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Whenever I open a creative cloud application adobe (such as Photoshop, Flash, AfterEffects etc.) it takes so long to open, and then after a few seconds, it freezes and I have to close the application ("force quit"). What happens here? Thank you
If it's all programs of cc,
Uninstall (properly using the uninstall programs) all cc
clean through the use of the Adobe Creative Cloud cleaning tool to solve installation problems
Restart your computer
Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud and use the app to install your programs of cc.
If it's only some programs of cc who are broken, reset their preferences-
Acrobat: https://forums.adobe.com/thread/1595848?start=0&tstart=0
Adobe media encoder: https://forums.adobe.com/thread/1713540
Legacy: http://helpx.adobe.com/after-effects/using/preferences.html
hearing: https://forums.adobe.com/thread/1079494
Bridge: https://helpx.adobe.com/bridge/kb/troubleshoot-errors-freezes-bridge-windows.html
Dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
Flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
Illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
InCopy: https://forums.adobe.com/thread/526990
InDesign: https://forums.adobe.com/thread/526990
Lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
Muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
Photoshop: https://forums.adobe.com/thread/375776
Photoshop elements: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html, http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
elements of first: https://helpx.adobe.com/photoshop-elements/kb/preference-file-locations-photoshop-elements .html
First pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
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New iMac, new cloud creative installation, but Lightroom is in trial version, even though I have a subscription of active creative cloud.
Why?
I find something on the mode of language and age, but all right.
where is the problem?
Download/install the desktop application, connect and install applications subscription.
https://helpx.Adobe.com/creative-cloud/help/download-install-app.htmlCreative cloud to desktop
https://helpx.Adobe.com/creative-cloud/help/creative-cloud-desktop.htmlSign out, sign in | Creative office cloud app
http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.htmlHelp of activation & deactivation
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html#a ctivate-how-to'sInstall, update, or uninstall applications
http://helpx.Adobe.com/creative-cloud/help/install-apps.htmlInstall creative Cloud applications
http://TV.Adobe.com/watch/CS6-creative-cloud-feature-tour-for-video/installing-desktop-app s-of-creative-cloud. -
"server not found" at the first instance of any creative cloud application download
I click on the trial of any creative cloud application download and it evokes in every time 'server not found '. There's nothing wrong with my computer either.
Hello
Please see the link: cloud creative activation and troubleshooting of sign-in
Kind regards
Sheena
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Hello. I'm about to get creative cloud for student membership. I get Sweden which means that programs like photoshop ex will be in Swedish. I want it in English. How can I do this?
If you want to change the language for an application that is already installed on your computer, you will need to change the preferred language, Uninstall and reinstall the application.
You can do this easily from the creative cloud desktop application. Please see this document for more information:
Set the installation language. Applications installed after Exchange of the language will be in the newly configured language.
You can see answers to other frequently asked questions creative cloud here:
I hope this helps.
Concerning
Megha Rawat
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