Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (I need at the moment because)

Hello. I ALREADY HAVE MEMEBRSHIP for a creative cloud application. I want to improve to be full membership. first I couldn't cancel my old one. Second, I pay for the second, third, I couldn't download the indesign cc (which I need at this time because they require the serial number). I have already produced cs6. is this technical problem in adobe or what?

Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

-or by phone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

Ask the serial number http://forums.adobe.com/thread/1234635 has a link to FAQ

Tags: Adobe

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