Hello, I am trying to update Adobe Creative Cloud Desktop but there is an error after instalation (error code: 50)

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• Adobe Creative Cloud Desktop App closes without any error in the middle of the installation

  Hi all.

  I had a few struggles since this morning...

  Building 30 GB Photoshop file for a large project and could not open the file or any other PSB I built in the course of 5 weeks - went into the rabbit hole problems...

  now, I'm here...

  Impossible to install same adobe Creative Cloud Desktop App to start from scratch. The Setup program closes without so much as an error message. The screenshot is just before the time that the installation of adobe disappears. Very annoying. Someone knows something about this problem?

  I can give more context for how I got here and all the problems, I fell along the path/steps that my work to correct if nobody's got an immediate response.

  I need to get this project finished tomorrow .

  

  FYI, ProDesign tools has updated their website. The new installer, ACCCx3_8_0_310.dmg, can be downloaded here, Adobe CC 2015 Direct Download Links: Creative Cloud 2015 Release | ProDesignTools

  Kent

• Adobe Creative Cloud desktop issues. Virgins, will not re-install/uninstall, in a frustrating loop...

  I am stuck in a loop here:

  The application of CC desktop does not show anything in the window and I can not access its tools.

  After several restarts and attempts to restore the 'connection' with in the desktop app I tried the following:

  (1) downloaded to install again the CC desktop application, I get an error about 1/2 on the way through the configuration "Set - up Creative cloud has stopped working".

  (2) then I tried to uninstall, it says: I can't do it without uninstalling my 'creative Cloud applications' (Photoshop and Lightroom)

  (3) I try and uninstall CC Photoshop or Lightroom CC and they give me error that says "Adobe Application Manager is required to solve this problem. However, it is missing or damaged. Please download and install a new copy... «, following this link and instructions later leads me to have download the CC desktop application, which will not install...» (return to step 1)

  I think you get the picture...

  The PS and LR run, just will not be able to update or use other features CC from the desktop application until it is resolved.

  How in fact re - install the desktop application (which seems to be damaged) so my CC Desktop applications are working again (able to update etc...).

  Help with this would be much appreciated.

  Richard

  ! Creative cloud desktop computer! Photoshop! Lightroom

  Try the cleaning tool Adobe CC: use of the Adobe Creative Cloud cleaning tool to solve installation problems

• When any new creative cloud desktop application, I get the error message.

  

  When you try to update to creative cloud desktop application, I get this error. Can someone explain it to me? Anyone have any ideas?

  Thank you!

  Hi jkantner,

  Please see the thread: http://forums.adobe.com/thread/1045283 similar question.

  Kind regards

  Romit Sinha

• Tried to update my creative cloud and got an error Code: 72

  Tried to update my creative cloud and got an error Code: 72 - Customer Contact. Any ideas on how to solve this problem?

  Hello

  Please check the thread error code: 72?

  Or you can follow https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

  Let us know if this helps!

  Kind regards

  Aurélie

• My computer was wiped out. Now, I'm trying to reinstall Adobe Creative Cloud. I saved the program and the license on my hard drive and followed the instructions to transfer the license, but it does not work.

  My computer was wiped out. Now, I'm trying to reinstall Adobe Creative Cloud. I saved the program and the license on my hard drive and followed the instructions to transfer the license, but it does not work. Just download the program again without having charged?

  Hello

  The transfer of applications Adobe CC is not successful.

  Please download the application of Office CC from the links below and install the CC apps:

  Creative cloud to desktop

  Download, install, update or uninstall applications

  Kind regards

  Sheena

• I am trying to update my creative cloud but am getting an error Code: 3 How do I over come this?

  I am trying to update my creative cloud but am getting an error Code: 3 How do I over come this?

  Hi Heather,

  You can follow the thread: creative cloud update - error code: 3 where this problem is already discussed and resolved.

  You can also follow article: error "Unable to install" received when installing Adobe Creative Cloud desktop application that will help you solve the problem.

  Thank you

  Yann Arora

• Hello plug-in currently creative cloud and asked me to do an update, it will not start because there is an error code of 2. Comment do?, Hello plug-in currently creative cloud and asked me to make a bet to

  Hello plug-in currently creative cloud and asked me to do an update, it will not start because there is an error code of 2. Comment do?, Hello plug-in currently creative cloud and asked me to do an update, it will not start because there is an error code of 2. make a comment?

  Error code 2: Creative Cloud Desktop app update failed:

  https://helpx.Adobe.com/creative-cloud/KB/Error_Code_2_failed_update.htmload

• I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!

  I tried to download the creative cloud and it didn't download correctly (after a long time) and now I can't uninstall it. It takes place on my computer but I cannot uninstall the Adobe application. Help please!

  Hi Julie,.

  Please see the below help document to uninstall the application:

  Using creative cloud | Download, install, update or uninstall applications

  Otherwise, you can use the CC cleaning tool as well.

  Use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6

  Kind regards

  Sheena

• MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh

  Dear community!

  MacOS 10.10.5, Adobe Creative Cloud Desktop App Error: 204 during the refresh. Then, by running the uninstall for CC App. program, downloaded CreativeCloudInstaller.dmg on the Adobe site and tried to install the App error Code. : 43 during the installation. I cleaned everything with Soft Cleaner, no effect. I deleted all the Adobe programs and applications related and downloaded CreativeCloudInstaller.dmg once again - during installation error: 43. Now, I'm speechless. Can someone please give me a hint, how I can solve my problem?

  Hello

  You will need to uninstall and reinstall the application.

  If you want you can follow the procedure:

  1) click on the Finder and find the options listed next to the Apple icon located in the upper left corner of the Office to screen and click the "Go" menu button and select 'utilities '.

  (Applications > Utiliites)

  Look for a CC Adobe and Adobe Application Manager folder under utility window and trash both folders.

  
  

  2) trash Adobe Creative cloud of many Applications.

  3)

  (1) right-click on the icon in the Finder, then select the option "Go-ToFolder.

  (2) you will get a text box, type in the following command and then press the 'return '. (Don't miss ~ symbol)

  ~/Library

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and trash folders named AAMUpdater and OOBE.

  4)

  (1) right-click on the icon in the Finder, then select 'Go - To' folder.

  (2) you will get a text box, type in the following command and then press the 'return '.

  / Library

  (3) then navigate to Application Support > Adobe.

  Open the Adobe folder and trash folders named AAMUpdater, Adobe Application Manager and OOBE.

  5) click on the link below and download & run Adobe Cleaner tool:

  Select the option "Adobe Application Manager for Mac OS X 10.6 ' and then click on"Clean up selected. "

  https://helpx.Adobe.com/content/help/en/Creative-Suite/KB/CS5-cleaner-tool-installation-PR oblems/_jcr_content/hand-Sea/accordion_container_1/accordion-nominal/accordion-point-1/agreement I on-item-par/procedure/proc_par/step_3/step_par/download/file.res/AdobeCreativeCloudCleane r Tool.zip

  6) click on the link below and the downlaod Adobe Application manage and install the same. http://download.Adobe.com/pub/Adobe/creativesuite/CC/Mac/ApplicationManager9.0_all.dmg

  Once the installation is complete, the installation box will disappear.

  Open the Applications folder, then search icon Adobe Application Manager.

  Double-click it, it will start the update process and is updated for creative cloud application.

  Kind regards

  Sheena
  

• Cannot install Adobe Creative Cloud Desktop

  Hello

  I'm trying to install "Adobe Creative Cloud Desktop", every time I get an error Code n ° 1.

  After runing, the "AdobeCreativeCloudCleanerTool" the problem is the same.

  Error code 1: "unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

  https://forums.Adobe.com/message/7533806

• I bought Adobe Creative Cloud (student), but Adobe Application Manager says "trial expir├⌐.

  I bought Adobe Creative Cloud (student), but Adobe Application Manager says "trial has expired", I tried restarting and disconnection / connection and the message is still there. I have a Macbook pro of the retina 2015, Mac OSX Yosemite. I bought the pack today. the applications run, but it's confusing, the trial message remains displayed in the Adobe Application Manager.

  Hi Gricel, please follow the steps mentioned below.

  • https://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html
  • https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  Make sure that you update creative cloud to cloud creative install app - https://helpx.adobe.com/creative-cloud/help/install-apps.html

• Adobe Creative Cloud desktop application; proxy password

  Hello

  We have a few problems with the implementation of Adobe Creative Cloud. Our Department has a VIP on Adobe portal in which we can provide our users with 'seats'.

  We have recently added a CC of InDesign user. The user has already have the app downloaded and installed Adobe Creative Cloud!, but is invited to fill in the Proxy password (Windows).

  We tried to use our references and users, but it did not help. Also, we tried to delete the file opm.db from the computer and re - open the desktop app does not work either.

  Cat Adobe support did not help either.

  Can someone please help us to resolve this, so we can install the product for the user?

  Your help will be very appreciated.

  Hi Jos,

  Desktop Adobe creative cloud supports automatic proxy configuration file, but you may need to open out for Adobe links below on your firewall.

  Address	Ports
  ccmdls.Adobe.com		443
  IMS - na1.adobelogin.com	80	443
  IMS - prod06.adobelogin.com		443
  na1r.Services.Adobe.com	80	443
  prod-rel-ffc - ccm.oobesaas.adobe.com		443
  prod-rel - ffc.oobesaas.adobe.com		443
  LM.licenses.adobe.com	80	443
  ccmdl.Adobe.com	80
  swupmf.Adobe.com	80
  swupdl.Adobe.com	80
  Prod. ACP.adobeoobe.com		443
  interaction.Adobe.com		443

  Thank you

  Ashish

• Adobe Creative Cloud Desktop not charge me

  A few days ago, when the tube came out last program updates adobe.

  I refresh programs that I used to do, spend the day, I opened the creative cloud and I went out load and load and load. I thought it was my internet restart my internet and reopened. And is no longer, I have this problem several days and is not the solution for this. I read in some forums adobe having to uninstall the program and nothing always with this problem.

  I hope to please help me with this problem and I need to open the Adobe Creative Cloud desktop computer. It is worth noting that use windows. concerning

  Hi Victor,

  Please see Troubleshooting FAQ: what should I do if I get a blank white screen, spinning wheel, or my CC application does not open?

  Hope that helps!

  Kind regards

  Sheena

• Adobe Creative Cloud Desktop still asks to pay for Photoshop

  For now, I like you uninstalled education Adobe Creative Cloud desktop application several times at the request of Patty-F and led - Z, but the problem is the same. I pay since November 11th for the Plan of the Adobe photography, but for Photoshop, I still have 20 days of use. Lightroom is going well. Help, please.

  I have an Apple MacBook Pro.

  Hello

  First of all, disconnect, then back into creative cloud, using adobe id to pay for your subscription.

  https://helpx.Adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  Then, if you launch any product of CC 2015 and the pop up still shows a trial message window, please check this link for the resolution:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Hope this helps!