Hello, I created an account but I can not install the application, I need to maybe purchase did not package I chose was the students what I do?
Hello, I created an account but I can not install the application, I need to maybe purchase did not package I chose was the students what I do?
Your subscription to cloud shows correctly on your account page?
If you have more than one email, you will be sure that you use the right Adobe ID?
https://www.adobe.com/account.html for subscriptions on your page from Adobe
.
If Yes
Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud
-Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
-ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
-http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
.
If no
This is an open forum, Adobe support... you need Adobe personnel to help
Adobe contact information - http://helpx.adobe.com/contact.html
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
-Select your product and what you need help with
-Click on the blue box "still need help? Contact us. "
Tags: Adobe
Similar Questions
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There is no place on my account to change the credit card to paypal! I want to keep my account but I can't change the payment method! What can I do?
I have enough in my account to use paypal, but not the credit card!
Need help!
HI Sandeskitr,
Unfortunately there is no option to change credit card, paypal or vice versa.
If you want to change your payment information, you will need to cancel the subscription and buy a new subscription with a different payment option.
Cancellation:
Please contact support by calling/chat for cancellation requests and billing queries:
* Be sure to stay connected with your Adobe ID before accessing the link above *.
You can also check the help below document:
https://helpx.Adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
Please go through the Adobe - General conditions of subscription as well.
For plans:
Pricing plans and creative Cloud membership | Adobe Creative Cloud
Let us know if you need more information!
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I have premium account, but I can't use the tool
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Does that help?
Win:
Mac:
http://support.Apple.com/kb/DL1572
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Please check how to download the application from Adobe using this link: How to download, install and activate Adobe applications. And here is the link to install the creative cloud: download and install Adobe Creative Cloud applications.
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For anything beyond this, you will need to provide at least some useful technical information about your system.
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Hello
Please find the installation instructions in the link below.
Using creative cloud | Download, install, update or uninstall applications
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When I click on continue demand is "Update your Apple ID" and she needs to check the email address.
Check the e-mail address
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Hi, I need to renew my account but I can't find the place where to make payment.
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Denge75 looks like there is an incorrect entry in your registry for Photoshop Lightroom. I recommend you to uninstall Lightroom 5.3. One times removed, then please also use Microsoft Fixit to solve the problems that programs cannot be installed or uninstalled to remove all entries for Photoshop Lightroom renaming.
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Windows Developer Preview: OS General Questions:
http://social.msdn.Microsoft.com/forums/en-us/windowsdeveloperpreviewgeneral/threads
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