Hello, I downloaded indesign in creative cloud but I can't open the app?

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  Hi Wojood,

  You can follow the article: error: "unable to install". Creative Cloud Desktop which will allow to get this issue fixed.

  Let us know if you face more problems with this.

  Thank you

  Yann Arora

• Hi, the Microsoft app (photoshop, indesign, illustrator) are missing my Mac, while everything is up to date on the creative cloud? How can I recover the app on my Mac hard?

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  Hi Ludovic,.

  You can follow the article: CC help | Download, install, update or uninstall applications which will help you install your creative Cloud applications.

  Let is know if that's what you are looking for or looking for any other version of Adobe applications.

  Thank you

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• Hello, I'm paying for creative cloud but I can't as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello, I'm paying for creative cloud, but it does not accept my payment details as it says that my home country is United Kingdom. I currently live in Hong Kong... How can this information be updated? Thank you

  Hello

  You must create a new Adobe ID with a new email and select Hong Kong as the country.

  ^ Ani

• I installed creative cloud, but I can't open it. Why?

  When I click the Creative icon on the desktop, creative cloud does not open.

  Hello

  Please, try the following steps:

  • Uninstall Adobe CC of the machine (Creative Cloud help |) Uninstall the creative Office Cloud app)
  • Set to "Full control" permissions on the files of Adobe for all users in the following locations:
    • [System drive]: \Users\ [user name] \AppData\Local\
    • [System drive]: \Program Files (x 86) \Common Files\
  • Restart the computer.
  • Install the application Adobe CC (Creative Cloud help |) Creative cloud for office)

  Kind regards

  Sheena

• I just downloaded creative cloud, but I don't see my Apps why?

  Hey guys so I just downloaded creative cloud but I can't see What Apps Can I Do so I can see my Apps and download Apps from there please help I need A reply as soon as Possible please because I need Photoshop and Aftereffect(I want to buy them)

  Please check https://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html if it works.

  Concerning

  Stéphane

• Download assets compared to the creative clouds, but when I click with the mouse on the "cloud" Download nothing happen.

  Hello, im tryng download active compared to the creative clouds, but when I click with the mouse on the "cloud" don't download anything happen. I have already uninstall and install again cloud creative app but still does not. Anyone having the same problem and have success on repair? Thank you all

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  Please contact the customer service

• I downloaded the trial version of Adobe Premiere, but I can't open in programs, also in the creative cloud. How can I open it?

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  You MUST have a 64-bit computer and operating system... What is your computer?

  -Programs are supposed TO not view or download if they are not installed on your computer

  MINIMUM for After Effects and Premiere Pro http://helpx.adobe.com/premiere-pro/system-requirements.html

• Hello. I warned to creative cloud, but not what I was looking for. I want to cancel, but I can't find where I can do.  I need help please. Thank you

  Hello. I warned to creative cloud, but not what I was looking for. I want to cancel, but I can't find where I can do. I need help please. Thank you

  Hello

  Please see: -.

  In order to cancel the order, please contact customer service

  You can check: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  For more information on cancellation: cancel your creative cloud membership

• I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  I bought photographer pack 1 year subscription on the basis of the window, but after I followed the step creative cloud load, I can not install the full version. He said to download trial version. I use window 8.1. How do I make.

  Please try: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

• I can't download the Adobe Edge reflow. The file download is successful but the file is not in my creative cloud so I can't install the program. I already install the CC of Photoshop and the reflow plugin for Photoshop. Can I ask for help? :) T

  I can't download the Adobe Edge reflow. The file download is successful but the file is not in my creative cloud so I can't install the program. I already install the CC of Photoshop and the reflow plugin for Photoshop.

  We have fixed an issue in the cloud, so reflow creative application must be appear to install now.  In order to ensure that the list of products is updated, quit and restart Creative Cloud: cloud creative, select the gear icon at the top right and choose Exit, then restart the Adobe Creative Cloud application.

  I hope this fixes things for you!  If it doesn't, please let us know your operating system and version, as well as the steps how you feel.

• I have creative cloud but I can't find in the package lead Edge and I need it for some exercises, how do I get it, thanks

  I have creative cloud but I can't find in the package lead Edge and I need it for some exercises, how do I get it, thanks

  You can also download it via the direct link:

  Direct download links of Adobe CC 2015: 2015 creative cloud release | ProDesignTools

• Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it j

  Ive been using Premiere Pro, After Effects and Photoshop for a while now with creative cloud, but since I've updated the 2015 After effects version, it is said that it is a trail version? But when I go on the creative menu cloud and look at apps it just said up to date, any ideas on this?

  Hello Cam,

  Please check the help below document:

  Applications creative Cloud back in test mode after an update until 2015 for CC

  Kind regards

  Sheena

• I would like to remove the account from creative cloud, but I can't. How can I do?

  I would like to remove the account from creative cloud, but I can't. How can I do?

  Hi Cecilias82225568,

  Please help us to better understand.

  You want to remove the creative cloud of your machine?

  https://helpx.Adobe.com/creative-cloud/KB/CC-cleaner-tool-installation-problems.html

  You want to delete your Adobe ID?

  Get in touch with adobe support:

  Pricing plans and creative Cloud membership | Adobe Creative Cloud

  * Be sure to stay connected with your Adobe ID before accessing the link above *.