Hello. I Exchange my PC and try to reinstall my Lr 5. I fill my serial number, now it asks for the original Lr 4 number but I don't know that, remember not even how I bought it. Can I do something?

Hello. I Exchange my PC and try to reinstall my Lr 5. I fill my serial number, now it asks for the original Lr 4 number but I don't know that, remember not even how I bought it. Can I do something?

There is a small chance.  Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html

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