Hello! I have a laptop HP Compaq 6730 s with a windows XP SP2 OS. I need help with my drive burning/writing speed CD/DVD and its ability to play DVD. __

There an Optiac DVD RW AD-7561 pilot. Before it used to have a 8 X read speed and a 8 X write speed, I can see via NERO everytime I have will burn a DVD. But now the writing speed has become 2 X and therefore more adjustable from a NERO software. And also I tried to burn a DVD every time, he finished but it does'nt displays data that has been burnt at all... I already tried to uninstall this software, rebooted and installing it, thinking that this might well be the cause of the problem, but it's always the same. I even tried to install Roxio 9, hoping that this will solve the problem, but it still shows the same write speed 2 X... His ability to read and burn to a CD is fine, but the problem is when it comes to DVD's just makes a strange noise and takes a long time before displaying the content of the DVD and its ability to burn a data file on a DVD...

Before this problem occurred, I remember I have inserted a DVD and tried to copy paste its content on my desktop. But while the copy is in progress, I accidentally typed on the eject button while trying to reach for my cell phone, which was placed next to the my laptop cd/dvd drive.

IM desperate and I need an experts'advise on what to do...

Thanking you in advance,
Kirby baki
KSA

Hello k. Baki.

Thank you for your message.  Click HERE to download/install the driver for your device.  There is also a link available at HP that is specifically for the update software to use the Service Pack 2.  Please let us know if it did or did not help to solve your problem.
See you soon

Engineer Jason Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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