Hello, I have a license CS6 and when I go to install is said that serial number is not for a product calling. Please try another I double checked my number in my adobe account and that's okay. any help?

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• Adobe Pro XI Mac - serial No. is not for a product calling

  You just bought Adobe XI Pro Mac. Finished downloading, but can not start, as Adobe XI Mac Pro version is not in the drop-down list of choices.  When to use only Adobe XI option in the drop-down list, get "this serial No. "is not a product calling." Can someone please help?  Thanks Andrew

  You have purchased a version upgrade. You should have purchased a full version.

  The version upgrade recognizes your upgrade serial number. It is now ask for a serial number from an earlier qualifying version to prove that you have the right to use the upgrade serial number.

  Thus, this drop-down list offers you the options X Acrobat or Acrobat 9 - because they are previous versions that can be upgraded to Acrobat XI.

  You must return the software to one that you bought to get the full version - or join the cloud and pay monthly fees.

  If you bought it from Adobe, see http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html

• I have CS5 Etended on my computer and when he went to day I got this error message: "this serial number is not for a product calling it" | CS6 cs5, CS5.5, ideas he original serial number since?

  I have CS5 Etended on my computer and when he went to day I got this error message: "this serial number is not for a product calling it" | CS6 cs5, CS5.5, ideas he original serial number since?

  Contact support by web chat or by phone. Serial number of questions can be supported on a forum.

  Mylenium

• I have a new computer and I am trying to download Photoshop but it said that my serial number is not for a product calling?

  I have a new computer and I am trying to download Photoshop but it said that my serial number is not for a product calling?

  Make sure that your account allows you to administer your computer.

  Uninstall (if this option)

  Use disk utility to check your volume and repair permissions.

  Run the cleanup tool to remove leftovers that can block the installation.  Use of the Adobe Creative Cloud cleaning tool to solve installation problems

  It might be a good idea to run a repair permissions in disk utility help

  Now reinstall.

• DirectX on Windows 8 (64-bit) "your DirectX Runtime is up-to-date. Download and install this file from Microsoft. ""Setup could not download the file. Please try again later or check the connection to the network. »

  So I tried to get this to work at least for a day now, but whenever I try to launch my new game I'm away I kept getting this error: "your DirectX Runtime is up-to-date. Download and install this file from Microsoft. ' When I was re-directed I downloaded, it opens and clicks on agreed and all this things, but after 10 seconds initialization, it gave me this error: "Setup could not download the file. Please try again later or check the connection to the network. " I checked all that nothing seemed to be wrong, I did it again and again and again. So I just went to a solution or any news for DirectX. So far, no luck.

  I am running on DirectX 11 right now, is if there is a new DirectX or am I a jerk, and that is a different problem? I can't understand it.

  Thank you

  Hello

  Try this link... it's a complete Installer for DirectX Runtime June 2010... This is an optional package that use a lot of games...

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• I can't find my serial number on my Adobe account. We can I find this number?

  I can't find my serial number on my Adobe account. We can I find this number?

  Hi Michalm70844578,

  If you are not able to locate your purchase under the Adobe ID (email address), then there could be a possibility that you can be saved under a different Adobe ID you used on the forums.

  Please try to sign with a different Adobe ID (email address) and check.

• Production Premium CS6 claims "this serial number is not for a product calling." Please try another. »

  Hello

  I reinstalled Windows not so long ago and wanted to reinstall Production Premium. I have my series here on the box, and when I get it it tells me "this serial number is not for a product calling it.» Please try another. ». The series is for Production Premium CS6, and I installed Production Premium CS6. I'm a bit confused to why it tells me that my series is of no use. If I log in on the website I also see my series listed there also, as "'Adobe Creative Suite Production Premium" version 6.0 "

  Thanks in advance for any help.

  
  David

  Contact personal Adobe via chat (may have to wait a week day):

  You connect the Adobe ID you used for your purchase, click on this link:

  Contact the customer service

  Click on the blue link.

• Adobe Acrobat Pro XI serial number for the previous version, not for a product calling?

  Upgrade to Adobe Acrobat XI Pro to Adobe Acrobat Pro DC.  Get a message saying "... no product qualifying was not found on this computer.  Then entered the serial number and indicates the serial number for the previous version is not for a product calling?  I tried to enter the serial number in the accounts of my Adobe page section, but it does not recognize either.  Can you please help?

  Hello

  Please see error: "this serial number is not for a product calling it" | CS6 cs5, CS5.5,

  You can also view product describing was not found on this computer?

  Hope that helps!

  Kind regards

  Sheena

• CS6 upgrade returns: "this serial number is not for a product calling it".

  I have CS5 and have used it for about 2 years. The serial number for CS5 it is registered to my adobe id.

  So I decided to move to CS6 today. I registered so that my ID adobe as well.

  When I open CS6 and enter my new serial number, it tells me:

  Serial number you provided is valid, but calling it a product was not found on this computer

  Which is strange because CS5 is currently installed and running on this computer

  So he then invites me to choose a previous product I own and enter the serial number for this. So I select CS5 and enter the serial number for my CS5 license.

  However, he then said: "this serial number is not for a product calling." Please try another. "

  But he said not may all in detail below. Why is know not valid?

  Can you help me?

  Thank you!

  I understand John.  It was a rare event as usually the previous version serial number should be accepted.  That's why I recommend you to contact directly our support team in case of series available in respect of the account numbers cannot be used successfully.

  By contacting our support team directly at the Customer Contact then the exact serial number CS5 can be watched and specific corrective measures can be taken.  For example, if the serial number of the Creative Suite 5 is for a volume license then is refused by a retail installer even if there may be a way to upgrade valid.

• How can I download updates for CS5 Extended when I get the error message "this serial number is not for a product calling it"?

  How can I download updates for CS5 Extended when I get the error message "this serial number is not for a product calling it"?

  Updates are not related to series numbers, so you must have done something compared to try to use an upgrade rather than an update.  Adobe not revise older versions of their software to adapt to the latest hardware/devices.  They create/sell new versions of their software for it.  If you subscribe to the Cloud at some point you shouldn't have a problem with the software becomes obsolete.

• How can I register my serial number with my adobe account?

  I have already approved the serial number and others on the program and I think that I am registered, but when I see my account it shows not only his seat.  I just buy CS6 design and web premium.

  Thank you.

  Hi questionmark97,

  I checked with the email ID provided for the CS6 product, I was unable to find any product under the sale at retail or volume.

  If you have purchased from a retailer, you can connect to www.adobe.com & save it as 'my products '.

  You can also contact Support Adobe at http://adobe.ly/yxj0t6 & provide them with proof of purchase to get it registered.

  Hope this helps you.

  Kind regards

  Baudier

• I looked through the video tutorials for CS6 and can't find any help for PHP using SQL.

  Where is a good place I can go to learn more about the use of different languages as html and dreamweaver.  Is there a service that adobe offers that I could buy that would take me from recruit all the way to professional with a good structure, easy to use, such as adobe tv but more advanced and deeper?  I am building a Web site with a log in page and check.  I have the HTML part down pretty well, but need help to write php scripts and the use of SQL for storing user information

  I moved this to the main Dreamweaver support forum.

  In response to your question, you should be aware that PHP in CS6 Dreamweaver server behaviors use original MySQL functions that are should be removed from a future release of PHP. Server behaviors have been deleted from the CC of Dreamweaver. If you plan to create a website using PHP and MySQL, do not rely on Dreamweaver server behaviors. You must instead use MySQLi (improved MySQL) or PDO (PHP Data Objects) .

  If you are looking for video tutorials, you might be interested in the class I created for lynda.com. As a beginner, a good starting point would be Introducing PHP or PHP for Web designers (there are several videos of the sample that you can watch for free on my site). Both courses have been recorded on Dreamweaver (PHP for Dreamweaver CS6 Web designers), presenting the PHP on Dreamweaver CS5.5. PHP for Web designers shows how to connect to MySQL with MySQLi. You need a subscription to lynda.com to watch full courses, but you can get a free seven day trial by following the links on my site.

  If you don't want to commit to a subscription service, I also wrote a book called PHP Solutions, which covers MySQLi and PDO in depth. It also shows how to build a login system. At the moment, the second edition is available, but a third revised edition is due to the on sale in December.

  There are also a lot of free resources on the web you can find. The important thing to beware of is that a lot of old documents is based on the original functions of MySQL. Regardless of the resource you use, make sure it shows how to use MySQLi or PDO.

• CS3 Ext > CS6 "this serial number is not for a product calling." Please try another.

  My serial No. agreed by Adobe during the purchase of the upgrade $199; now he does not accept the sftware upgrade. What/where should I go?

  Contact support by phone / chat web site / web form.

  Mylenium

• I downoladed and tried to install CS6 on my computer after that machine has been upgraded to Windows 10.  I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium.  What should I do

  I downloaded and tried to install CS6 on my computer after that machine has been upgraded to Windows 10.  I get a message that says "serial number is not for the product." The drop-down list does not contain CS6 Design and Web Premium.  What should I do to get loaded and enabled on my computer?

  That fall down, and the serial number you provide must identify the previous version that you upgraded because CS6 is an upgraded version in your case.

  Error "this serial number is not for a product calling it" | CS6, CS5.5, CS5

  http://helpx.Adobe.com/Creative-Suite/KB/error-serial-number-qualifying-product.html

• Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

  Hello, I have sold my iMac and changed to macbook pro. now I wanted to install lightroom and it says that I have to disable my other license. the problem is my iMac, I sold. any ideas please? Thank you

  Recommend contacting customer service

  *Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

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