Hello! I have an Adobe Creative Cloud membership and was under the impression that I was allowed to host 5 free sites through Business Catalyst. However, when I launch my site built in Adobe Muse CC by Business Catalyst he orders to buy a h

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• IM creative cloud membership payment (one year), the first month I had no problem, but a few days ago I received a message from the Manager of adobe applications saying that the address I entered is not correct, but on my Bill of account all his

  IM creative cloud membership payment (one year), the first month I had no problem, but a few days ago I received a message from the Manager of adobe applications saying that the address I have penetration is not correct, but on my Bill all its fine, is at the same address I have income in the first pay period of this one.

  Can you help me?.

  Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html

• Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to Inte

  Hello, I have problems with Creative Cloud Packager. I bought this product yesterday and since then I can not download completely all components. 59% or 65% of the download I get the message: "connect to the internet and try again." I am connected to the internet through Ethernet, I checked my connections through various steps recommended buy Adobe to see if my connection is correct and he is!, so why I can't complete the download process. I feel frustrated because I have clients awaiting results of my work that I can do right now. I have read all the information on the Adobe pages but nothing shows that can help solve my problem also the way things are described sometimes seem complicated and exotic as; not everything I understand particularly when it comes to some technical descriptions or abbreviations. I would be grateful someone help and advice on this topic. Thank you Nina

  Hi Nina,

  This link might help: cloud creative activation and troubleshooting of sign-in

  Kind regards

  Sheena

• I have a creative cloud account and stupidly click the upgrade button and began a "trial period" of Photoshop that I already own. Well, the "trial period" failed and I don't have a version of Photoshop to use even if I'm still topical. How to make

  I have a creative cloud account and stupidly click the upgrade button and began a "trial period" of Photoshop that I already own. Well, the "trial period" failed and I don't have a version of Photoshop to use even if I'm still topical. How to get back to my "old" version of Photoshop?

  Are you sure that you are using to connect, use the steps in the correct Adobe id: https://helpx.adobe.com/manage-account-membership/cc-reverts-to-trial.html

  Let us know if that helps.

• What is the difference between buying creative cloud membership and subscription purchase?

  What is the difference between buy creative cloud membership and purchase subscriptions (month to month/year)?

  If I'm not allowed to buy creative cloud in my country, can I still purchase subscription?

  Forward to your response.

  Thank you

  MM

  Those are two separate monthly subscriptions for individual applications allowing you to cancel at any time. It is the most expensive but the most flexible way of the subscription.

  Creative cloud is a collective term for a subscription to the Master Collection of apps all most all of the additional products and services that come with all members of the cloud. http://www.Adobe.com/UK/products/creativecloud/tools.html

  If you want only a soft then a stand-alone subscription is the way to go.

  If you want at least two applications, then an annual membership of cloud is cheaper overall.

  Which country are you? Cloud memberships are not available in all countries.

  http://www.Adobe.com/UK/products/creativecloud/FAQ.html#availability (In which countries can I buy a subscription to Creative cloud?)

• How can I publish with android if I have only a creative cloud membership?

  How can I publish to android or is it not possible composition of the creative cloud?

  It is not possible to use a simple editing application to create applications Android DPS. You need a professional plan or company to DPS.

• I bought a creative cloud membership and downloaded a few applications, but they are yet to come in the trial, why?

  Can someone tell me what I am doing wrong? I bought a years membership to creative cloud but when I check my apps they always say lawsuits.

  Also, try the suggestions in this document:

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

• I have purchais a creative cloud subscription and I can´t install one app... I'm desperate! Any help?

  I installed creative cloud without problems, then of Lr and installation for Ps gave me an error. He said tan, the program has been installed properly but a parchment was miss... The truth, I couldn't open PS. So I installed and tried all that I could. Read many pages of support and nothing... Subsequently created Cloud said so tan has not been installed, but I have the program in my PC and even with Lr. As the results I can´t open any program now and I'm paying for them. Any suggestion?

  It seems that the application is installed, but it is not updated. Could you please restart the computer and try the update again. In the case of any questions/error, click details and look at the error message. Please provide us with the screenshot of the error message.

  Hope this will help you.

  Kind regards

  Hervé Khare

• I am not abel to buy photoshop - its always says-> Creative Cloud membership is not currently available in your country or region (Honduras), but if you wish, we can notify you when it becomes available. If you no longer live in the country or region,

  and I am based in new delhi, India

  Hello

  Please see http://www.adobe.com/content/dam/Adobe/en/products/creativecloud/cc/pdfs/cc-availability-m atrix.pdf

  Otherwise, you can find an Adobe reseller

  Kind regards

  Sheena

• I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

  I need help refreshing my Adobe Creative Cloud membership in Business Catalyst.

  Hello, I got a membership Adobe Muse and I changed it to full Adobe Creative cloud membership. The problem is when I connect to catalyst for business and try to push live a second site, he said as follows: Your Adobe Creative Cloud membership has reached its limit for hosted sites.

  I think that BusinessCatalyst did not recognize jet that I change my Adobe Creative Cloud membership and does not allow me access to 5 sites that are supposed to come with my adobe creating cloud.

  Please help me update my situation on BusinessCatalyst so I can post my 5 sites.

  Thank you

  Hello

  Please join our live support by case or by live chat because this may require climbing.  It seems that your account is not synchronized with your ID, adobe for any reason and will require further investigation to help solve.  We will need your ID and additional details so that we can correct this for you.

  - http://helpx.adobe.com/contact.html

  Thank you

  -Sidney

• Activate a copy of Lightroom as a stand-alone if I have too many creative cloud

  I have a creative cloud account. I use Photoshop and Lightroom on both computers, but I need a game more on my 3rd computer. I have an old version of Photoshop with serial number that works. I bought a standalone Lightroom 6 version that does not open. Account manager Adobe told me that I've used my two options. How can I use my Lightroom newly downloaded with the new serial number?

  Thanks Sheena. Finally it worked, but Adobe makes it too complicated to have a creative cloud membership and a stand-alone version of the Adobe product. This link was very helpful:

  https://helpx.Adobe.com/Lightroom/KB/serialize-Lightroom-CC-trial-to-activate-as-Lightroom - 6.html #If_you_have_an_active_Creative_Cloud_membership

• Is it possible to access Dreamweaver cs6 with my creative cloud membership? My teacher uses t

  Is it possible to access Dreamweaver cs6 with my creative cloud membership? My teacher is using that old version and it's hard to follow his tutorials because cc is so different.

  Yes.  Remember to follow the INSTRUCTIONS VERY IMPORTANT or it won't work.

  CS6 direct downloads

  http://prodesigntools.com/Adobe-CS6-direct-download-links.html

  Once you download the trial version, you can activate it with your official cloud creative log - in credentials.

  The version of the CS6 creative cloud (12.2) is a little different from the boxed version (12.0) your instructor is using probably.  Some menu options have changed.  See the link below for more details on what's new ~

  2013.html http://helpx.adobe.com/Dreamweaver/using/Whats-New-Dreamweaver-Creative-Cloud-Release-Feb-

  Nancy O.

• Creative cloud does not load, install the update to %0

  My creative cloud Panel does not load. Shows updated to 0% of loading.

  Hi David,

  Please try to restart your machine and then update.

  If the error persists, please uninstall the application using the creative Cloud help Adobe CC | Uninstall the desktop creative cloud application , and then reinstall the latest version of the help below document:

  The creative cloud desktop application to manage your applications and services

  Kind regards

  Sheena

• With creative cloud, do you always install the software?

  I was under the impression that Adobe has worked more as Office 365, where you sign right on the web and access to the software.

  Please let me know, I don't know if it's the way that it works for all different subscriptions. If so, it's okay. But if not can the type of subscription that I bought, I want to go back and choose another.

  PS. I'm already a customer of Adobe, I purchased CS4 a long time ago. So I signed up recently for the $29.99 per month deal for 12 months. I need to be able to access most of the core applications and hoped I wouldn't have to install a large part.

  Thanks in advance!

  The software installs on your machine, it is not available/used on the internet.

• I keep getting asked to update my Adobe Creative Cloud membership payment, when I already have updated it

  I've updated my Adobe Creative Cloud membership again,

  and when I go on my Adobe account management page, the plans that I have subscribed to have contributed for a year ending next year

  why I still get updates by e-mail asking an another update?

  Verify your subscription again, Adobe ID

  mainly to confirm the adobe id used to subscribe.

  log out and then back to your office to cc using the same adobe id allowing you to check your subscription is current, https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html