Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/li
Hello. I have the CC of LR 2015 version. It downloads fine, but when I try to open the application, I get a message saying: "an internal error has occurred" and "could not create the required folder: / users/celinserbo/library/application support/adobe/lightroom/develop presets." I tried disconnecting and then signing unistalling the app and back in and resettlement. nothing seems to work. any help would be appreciated.
Cannot create the folder means that you don't have WRITE permission for this folder. Then... change your permissions.
Tags: Photoshop Lightroom
Similar Questions
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I installed Adobe Lightroom CC. Launching, a popup appears, which says: "AN INTERNAL ERROR has OCCURRED. Could not create the required folder: /Users/(my user name)/Library/Application Support / Adobe / Lightroom / develop Presets. "So even if Lightroom CC is installed, it will not launch. What should I do to allow him to launch?
I had the same problem, just bought a new Macbook Pro (June 2015) and Lightroom CC had this error as well. Here is the dialog box that I've had with Adobe, and it cures the problem:
Adobe: Please click on the search option in your Dock at the bottom of the screen.
Adobe: Then click GO on the MenuBar at the top of the screen.
Adobe:, and then click GO to folder, and then type: ~/Library/Application Support/Adobe /.
Scott: OK, I did
Adobe: Control-click on the folder and choose read information.
Adobe: Expand the section sharing & permissions.
Adobe: Click on + icon, and check if the administrator select
Scott: OK, I chose the Admin
Adobe: Give read and write to the Admini
Scott: completed
Adobe: Click the gear icon and select apply changes to included items
Scott: OK
Adobe: In the Finder window, click GO and select GO to folder
Adobe: Type in
Adobe: / Library/Application Support/Adobe/ and press enterScott: completed
Adobe: Control-click on the folder and choose read information
Adobe: Expand the section sharing & permissions.
Scott: ok
Adobe: Give read and write permissions to all users
Adobe: Then click on the sign + and add the rest of the users from the list
Scott: completed
Adobe: Now, please try to use the Lightroom from your computer.
Scott: Thank you - it works!
Hope this helps others.
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Could not create the required folder: / Users/Jonas/Library/Application Support/Adobe/Lightroom/Filter Presets
Hello
Please try below steps:
1. close Lightroom
2. open Finder and click on go (in the menu bar) and choose go to folder
3. tap ~/library and click Go
4. open the Application Support > Adobe
5 rename the old folder Lightroom in Lightroom
6. start Lightroom to make sure it loads well
Kind regards
Claes
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I just bought, installed and registered 6 Lightroom. When I try to launch the product I get a message that says "an internal error has occurred" - could not create the required file: admin/Users / / Library/Application Support/Adobe/Lightroom/Filter Presets. Any ideas on how I can fix this?
Hi Anthony,.
You must go to the location: admin/Users / / Library/Application Support/Adobe/Lightroom
Hold down the CTRL key and click on Lightroom, click on read the information and click the permissions tab.
Provide the permissions to read and write to your identifier and then close.
Then reopen Lightroom. You should be able to open Lightroom.
Please let us know if it helps.
Kind regards
Tanuj
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downloaded the trial version free, when I try to open Lightroom I have two error messages. 1 - an error has occurred when attempting to change modules. 2. failed to create the required/folder/users/Bobsimac/library/application support/adobe/lightroom/develop presets. can anyone help.
Hi traveler,
Please, try the steps in the link provided by Franz Leu.
> You can also try to rename the folder Lightroom in the Sub Lightroom.old rental.
/Users/
Library/Application Support/Adobe (i.e.: ~/Library/Application Support/Adobe) > Restart Lightroom and look for the question.
Let us know if that helps.
~ UL
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Please run repair permissions from disk with disk - Apple Support utility
~Assani
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Error messages when you try to open LR of CC.
An internal error has occurred.
Could not create the necessary folders:
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AND
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Please see if the solution posted here helps: could not create the required folder
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