Hello - I have used CC for about 1.5 years, I work on my Mac fixed in my office and also on my Mac Powerbook. For the second time, I can't work on the Powerbook - I can´t reach my documents - nothing happens if I have the latest version on both

Hello - I have used CC for about 1.5 years, I work on my Mac fixed in my office and also on my Mac Powerbook. For the second time, I can't work on the Powerbook - I can´t reach my documents - nothing happens if I have the latest version on both computers. What's not?


Please help us to better understand.

What message did you while accessing your documents?

Do you have a white screen on the creative cloud App:

You can refer -:new Creative Cloud application unusable: it is empty!

and also try:-screen black at sign - in | Creative Office Cloud app

Wheel rotation under apps:

Please check the help below document:

Does not open App | Wheels of progress turn continuously

You can also view the nets below where this issue has been addressed:

Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel

Creative Cloud Desktop App taped blue spinning wheel after update.

For messages from the server:

Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

Creative cloud will not - can not get on the servers, perhaps because the firewall blocks

Hope this helps!

Tags: Adobe

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