Hello! I'm having a problem to open a session on creative cloud. I can log on to the page on the site, but when I try to download a product, the e-mail message that is broadcast, it is an email from my ex-boyfriend, and I just can't change it! So I'm not

Hello! I'm having a problem to open a session on creative cloud. I can log on to the page on the site, but when I try to download a product, the e-mail message that is broadcast, it is an email from my ex-boyfriend, and I just can't change it! I'm not able to buy a product! Could you help me, please?

Quit Adobe Creative Cloud app.

(1) right-click on the icon in the Finder, then select 'Go - To' folder.
(2) you will get a text box, type in the following command and then press the 'return '. (" Do not miss ~ symbol" "')

~/Library

It will open the folder of the user's library.

(3) then navigate to Application Support > Adobe > OOBE. Open the OOBE folder and Opm.db bin file.

Once you had trashed Opm.db file, restart the Adobe Creative Cloud app and check.

Tags: Adobe

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