Hello! I'm unable to activate [was: register] Photoshop CS6 - a former product. [Serial number not accepted]
Hello! I am unable to save an old product - Photoshop CS6. I have the serial number of the merchant. How to solve the problem?
You mean activate, not to register.
Contact Adobe customer service
Tags: Adobe
Similar Questions
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I recently purchased Photoshop elements 13 in a box and I want to activate it. For do I need the serial number, but I don't find it in one of the places it might be (on the album cover) or on the back of the box of the product. What should I do next?
DWZ,
To contact support for a serial number or activation number, please click on the link below:
(be sure to connect to adobe.com with your Adobe ID first) support
Kind regards
Guinot
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I have Adobe Creative Suite 6 Production Premium installed on my desktop. Can I install and activate the same product/serial number on a computer laptop aditional?
Yes, as long as the machine meets the system requirements for the software. Your license allows two active facilities.
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Have disabled my CS6 design and web premium on old mac but when I try to activate it on the new mac States the serial number is wrong... any ideas? I have not deleted my old copy of my previous mac yet. How can I get the copy transferred to activate.
Thank you
Yes, you must uninstall and reinstall. Try to use the cleanup tool to uninstall it in order to ensure that the stage is set for a correct installation (I have not used it myself, so I can't say much on this subject).
Adobe Creative Suite cleanup tool
---------------------------------helps resolve installation for CS3 thru CS6 and creative cloud problems
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When my ET1161-07 came back from repair, it was so empty of software that even my "copy of Windows is not genuine", as it appears in the lower right. Due to this fact, I have no protection, either. I followed the instructions on the screen to type in the product key code that I found on the sticker on the casing of the machine (I had him bought at Costco, with preinstalled Vista Edition Home Premium, with no backup disk included), but the box would not accept even the next character to come at some point, to Midway. As a result, my window of Activation of Windows said I typed in the product key is not valid for activation, and I have to either buy a new online, or type a different product key or contact Dell to help solve this problem. Could you please help me with this? Fortunately, Istvan
Hello
First thing I would do is to take this computer to the place/person fixing it and demand that they fix it properly.
We don't know where they got the Vista disk/license since they were installed.
See you soon.
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Original title: message "the underlying connection was closed unexpectedly.
I use an updated, newly installed Windows 7 Home Premium from Windows XP. I downloaded and installed a program called the weather and wildlife and when I enter my serial number for verification in order to access the program I get an error box that says: "the underlying connection was closed: the connection was closed unexpectedly."
I tried to disable the firewall, but this does not solve the problem. I do not have antivirus software installed so that either cannot interfere.Any suggestion will be highly appreciated!Hello Srimadhwa,
Thanks for your suggestions. The internet connection works properly on the computer.When I wrote my first question I had difficulties to access weather data and wildlife in every web browser I've used. For example, I tried to download the software from the download page of W & W and in Explorer, it would get a page that says "Cannot display Page". Other browsers had other types of errors. Finally, the company sent me a file of the program that I installed but then when I entered the serial number, I would get the message "the underlying connection was closed unexpectedly.This morning I tried again to download the program from the W & W page and also to enter my serial number for the installed program and it seems that the W & W database is connected successfully, but now I get a message saying that the serial number is invalid (which is certainly not the case).Since for some unknown reason the databased WW can now access my computer I have now will contact the company to see why my serial number is rejected.Thanks a lot again! -
When I started my monthly plan for creative cloud for Photo (Photoshop and Lightroom), never got a serial number for these applications. How can register them?
Creative cloud do not need a serial number. or activation code it will use your Adobe ID on which you bought the creative cloud composition. Where the purchase of the CC is full no problem billing can
If you need to sign in with your Adobe ID and password to activate the composition of the cloud.
Disconnect & reconnect the CC desktop application.
In case it is not signing in successfully, please try the following:
I do not know what operating system, you work on so I give you a few steps windows and MAC:
Windows:
In windows 7 go to the following location:
/ Windows/system32/drivers/etc
1. find the file "hosts".
2. open it with Notepad
3. check if you have any input for Adobe
4 remove the entries and try again to launch any product of CC
Mac:
1. click on 'Go' and navigate to/private/etc
2. open the 'hosts' file and departure for all entries for Adobe.com
3 remove the entries and save the file
4. try to launch again any product of CC
You can consult:
http://helpx.Adobe.com/creative-cloud/KB/CCM-prompt-serial-number.html
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-i ssues.html.
Please let us know if it worked.
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How can I register for windows when the Ontario Regulation is not accepted
MY REGISTRATION KEY IS NOT ACCEPTED
In the activation process when it fails?
When you enter the key or at atemprting to activate it on; line?
What is you get the EXACT error message?
To analyze and solve problems for Activation and Validation, we need to see a full copy of the report produced by the MGADiag (download and save to the desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) tool
Once saved, run the tool.
Click on the button continue, which will produce the report.
To copy the report in your response, click the button copy in the tool (ignore the error at this stage), and then paste (using r-click and paste or Ctrl + V) in your response. -
My dell laptop had the hard drive replaced. My son, who knows computers, installed the new hard drive. Then he tried to install my Windows XP Professional software - when it came time to put the product key #, it was not accepted. It's authentic. The product key is: * removed *.
There no mention of this issue in section outages or other information provided in the booklet provided. Can you help me with this problem?
The license key and product type must match (XP Home vs XP Pro;) (and OEM license vs the retail license). If it's a Dell computer and you get the product key from a sticker on the case, then there is likely a version of Windows XP OEM this product key. If you install Windows XP from a retail installation disk, then the types of licenses will not match. You will need to use the license that accompanies the retail installation disc or you will need to contact Dell for an OEM installation disc to go with the license on your sticker case.
HTH,
JW -
Upgrading Lr5 to Lr6, serial number not recognized Lr5 (already registered).
I downloaded LrCC/6 to upgrade my Lr5 Lr6 to, but the upgrade can not progress because my serial number Lr5 is not recognized - says its an invalid number. I go to my Adobe profile and it does not show on my account in the registered software, yet when I try to register my serial number of the Lr5, he said that the number is already registered. I think I have created a different Adobe account when I bought, installed and registered Lr5 and tried to connect with the old info e-mail address and the password that I wrote on my box Lr5 - without success.
So now what?
Do you provide the serial number for the new version before trying the LR5 serial number?
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I had a serious computer crash and I had to wipe my hard drive. I have now lost my adobe cs6 product, I have always my product key and the proof of purchase and you downloaded the product cs6. I entered my product key, and it states its not able to validate my key? I can't disable the original copy is there a way to fix this without having to buy a new key
Yes. You can try.
Reference: error "serial number is not valid for this product". Creative Suite and serial number incorrect error
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Re: Unable to install updates to Photoshop CS6
I grayed help updates on my Windows 10 /CS6. I don't seem to have Adobe Applications Manager either, so I'm a bit stumped on how to load camera raw v 9.1.1 to support my new camera. Someone out there who can help please?
Branch to a new discussion.
Bwhitetx what are the specific errors that you receive when you install the Camera RAW update? You can find details on how to locate and interpret the files Setup logs to the log of the installation problems troubleshooting with files in Adobe Creative Suite (CS6, CS5, CS5.5), PS Elements and Premiere Elements . You are invited to post specific errors that you are able to locate.
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as above
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The serial number indicated by Adobe on my new drive Lightroom is deemed invalid for Lightroom when trying to download - who am I hurting?
Please visit: https://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
I hope this helps.
Concerning
Megha Rawat
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I now find my product serial number lightroom 5. Now how to download on my computer again? Thank you very much. Kind regards, Philippe.
See here for links:
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