Hello! I only paid with the card, but on my profile, no information on the purchase

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• Hello, I had paid for the creative but not access, with Juliette deroche sister cloud account, thank you

  Hello, I had paid for the creative but not access, with Juliette deroche sister cloud account, thank you

  A cloud subscription is linked to the Adobe ID of the person who purchased the subscription

  YOU can install and activate on 2 computers, but two activations cannot be used at the same time

  If you give your sister your credential, you can not both use your subscription at the same time

  Cloud license allows 2 activations http://www.adobe.com/legal/licenses-terms.html

  -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0

  -Windows or Mac has no importance... 2 on the same operating system or 1 on each

  -Two activations may NOT be used at the same time (noted in the link above of the license)

• I bought the photo Illustrator and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Hello 11/18/2015 I bought Illustrator photo and ask the Adobe site plan for individuals with credit cards, but to date I have not received the confirmation email. How can I contact for more information on the good end of the order?

  Your subscription to cloud shows correctly on your account page?

  If you have more than one email, you will be sure that you use the right Adobe ID?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  .

  If Yes

  Some general information for a subscription of cloud

  Cloud programs don't use serial... numbers you, connect you to your cloud account paying to download & install & activate... you may need to sign out of the cloud and restart your computer and log into the cloud for things to work

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I bought the upgrade to lightroom from Adobe site 6, regularly paid with credit card, receive e-mail of confirmation of payment and the serial number, just start the program installation insert the serial number provided to me by email and I get this wa

  Bought @I upgraded lightroom to Adobe site 6, regularly paid with credit card, receipt of payment confirmation e-mail and serial number, just start the program installation insert the serial number provided to me by email and I get this warning: COULD NOT VALIDATE THIS serial NUMBER for LIGHTROOM CALL SERVICE since the upgrade I paid I might have a valid serial number thanks

  Have you contacted service the customer the message instructed? Generally, we cannot help with password issues in this forum.

• Satellite A210 - 10 c only works with the 800 Mhz instead of 1.6 Ghz

  Hello

  I have a very big problem. One day, I look in Vista on my resource monitor and see that the max freuquence is only 50%.

  So first of all I think that is no problem because the assets 'energy savings' energy recorded.
  I have a Satellite A210 - 10 c portable.

  So I switch to maximum power and perform a test of prime95. But hell, the max freuquence has not changed. I also installed everest and cpu z, but all programs show the same to me:

  My laptop only works with the 800 Mhz instead of 1.6 Ghz!

  I'm looking for drivers for the AMD processor, but you need not for Vista. Update all the drivers of Toshiba and Programms and BIOS (in fact, it is the 1.9).

  Nothing helps.

  As a last test, I reinstalled Vista, but also did not help.

  And now I'm at a loss what to do.

  I hope someone can help me.

  Good bye...

  Have you installed the Vista using the recovery CD or the original CD of Microsoft Vista?

  I ask because the restore CD contains all drivers for Toshiba and yellow exclamation marks should not be apparently in Device Manager.

  If you used the original CD of Vista I think that you have not installed the Package of Intel Robson.

  I found the package of Robson on the Toshiba driver-> Satellite P200 area page.

  Maybe you should check this.

  Your comments would be appreciated

• BlackBerry Z10 headphone only works with the left ear

  My headphones (beats studios) only works with the left ear when connected. The helmet has never had a problem on my old iPhone 4 and currently with my rMBP so I know that's not the headphones. Any suggestions?

  There seems to be a problem with the jacket of the head. They are defective for a few pieces and the jacket cannot recognize the HP in the same case, what makes the phone to give no sounds on the notification.

  Try to use different headphones. If the problem persists try replacing the model.

• Hello, I have problems with the digital signature on the software. It displays the error message: 2148073510. Could someone help me?

  Hello, I have problems with the digital signature on the software. It displays the error message: 2148073510. Could someone help me?

  Hello

  I would ask you go through the next thread once and see if that fixes the problem.

  Error 2148073513 when you try to digitally sign Acrobat 11 standard

  Concerning

  Sukrit diallo

• I have the license key for adobe cs6, but I don't remember my login id associated with the purchase adobe. Can I still download?

  I have a key to license adobe cs6 old a few years previously. I don't remember what adobe id login I used which has been associated with the purchase. Can I still download cs6 somewhere safely without connecting to the adobe id account?

  I have a project, I am working on the short term, so I thought I would redownload cs6 adobe on my boyfriend's computer temporarily. I have tried to download adobe css free Trial for photo shop and indesign, but its computer system, Mac OS x 10.6.8 is too old for Adobe CC.

  
  Thanks in advance for any advice, that someone out there.

  Thank you

  -Tiffany

  You can also download the demo version of the software through the page linked below and then use your current serial number to activate it.

  Don't forget to follow the steps described in the Note: very important Instructions in the section on the pages of this site download and have cookies turned on in your browser, otherwise the download will not work correctly.

  CS6: http://prodesigntools.com/adobe-cs6-direct-download-links.html

• Help with the purchase of a microSDHC

  I recently filled my Fuze, upgraded to the latest firmware and I'm ready to increase its capacity. I thought to buy a 8 GB Sandisk from amazon, but I'm not if I need a SD adapter so I can connect it to my computer. If I keep it plugged the "rocket" I will be able to access the card through the device, or it will appear as a separate storage device? Any help with the purchase of a microSDHC will be greatly appreciated.

  The 8 GB SanDisk microcard works perfectly, and you can plug just the "rocket" and most likely to leave it there. When you connect to your computer the microcard will appear as a separate... drive for example, on mine, the "rocket" is the J: drive and the card is drive K:

  Anything on the card will be perfectly integrated into the memory of the "rocket" when using it.

• Problem with the purchase of 5 Lightroom in Slovenia

  Hello!

  It seems I have a problem with the purchase of my copy of Photoshop Lightroom 5. It seems I have Adobe ID registered for the US store, which does not allow me to buy 5 Lightroom in Slovenia. As I try to connect with my Adobe ID to "Secure payment" form won't let me log on.

  I tried to change my store in slovene, but it won't let me change it on mine.

  I also write a screenshot to the point where I'm stuck.

  Please, advise what to to.

  Thanks for your help,

  Swear

  Hi swear

  I've made an adjustment in our system.  Please create a new Adobe ID using the same email address and select the Slovenia as the country.

  Thank you

  Bev

• I have Lightroom 4.4 on my Mac laptop. It came with the purchase of a Leica camera. When I check the updates, the answer is that there is no update available. Download Version 5.7 of Adobe's Web site with no problems?

  I have Lightroom 4.4 on my Mac laptop. It came with the purchase of a Leica camera. When I check the updates, the answer is that there is no update available. Download Version 5.7 of Adobe's Web site with no problems?

  Your license for the 4.4 release will not work with version 5.7, you can download it without doubt, but if you do not have version 5.7 download then it won't do much good.  If you do not have a license for it so you won't be able to use it beyond use of the trial.

• Trying to upgrade from lightroom 5 to 6. Do not have a ser # for the 5 Lightroom. My lightroom 5 came as a 'bundle' with the purchase of a camera. When you install the downloaded lightroom 6 a message appears saying: can not find a product calling on

  Trying to upgrade from lightroom 5 to 6. Do not have a ser # for the 5 Lightroom. My lightroom 5 came as a 'bundle' with the purchase of a camera. When you install the downloaded lightroom 6 a message appears saying: he can't find a product calling it on my computer. My question is the "grouped" lightroom 5 calls be upgraded or why I have to by the full 6 Lightroom. Paul

  I THINK that the on-board version 5 is not eligible, but since I don't work for adobe, click on the link below, during the hours listed

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?

  What I need to buy other products such as CC Photoshop and Lightroom for them to be integrated with creative cloud? Or do I have to understand that the versions of these products are delivered with the purchase of 9.99?

  TC III

  The $9.99 rate is only for Photoshop and Lightroom. The entire Collection of CC is $ 49.99 per month.

• Shared WEP not working only not with the new Inspiron laptop

  Hello

  I just bought an Inspiron laptop a few days ago. I have problems to set up my wireless network. When I change my open router for WEP connection works fine on my laptop, but when it is about shared WEP an error message saying that it was unable to connect. The thing is that I have other wireless devices on my network that only work with WEP shared. Is there anyway that I can get my laptop to support this connection? I have an Inspiron laptop with equipped with a Wireless N card.

  
  

• HP Pavilion dv7-6c02sm USB 3.0 only works with the 2.0 speed;

  Hello

  My HP Pavilion dv7-6c02sm has 2 USB USB 3.0 ports on the left site of my laptop. Currently, I installed these "sp55102" driver - Renesas Electronics USB 3.0 host controller driver

  When I connect my WD 1 TB USB3.0 ports chip I just get the message that he could run faster if I connect through a Super speed USB3.0.

  I tried all ports and all give me the same answer. I googled for a manual and myself made sure that my USB 3.0 are on the left side. And ports give me the same notification so I think it will be a driver problem. Could not find a better then sp55102.

  When I copy files, the left USB ports work at a lower rate than normal USB 2.0 on the right side.

  On the side USB 2.0 right arround 25 Mb/s and the left a USB 3.0 starts at 25 and plunges in 13-15 Mb/s

  I formatted my drive and installed new firmware for my external hard drive, but it does not solve my problem so I'm pretty sure it's a driver issue, but I can't find a more suitable, more recent and better driver.

  Product: A9X57EA #BED

  Help, please. Thank you

  Hello

  Ok... I've solved the mystery

  After hours hours of research online I thought that it is mostly a problem of windows 7 because windows updates are not installed to the end. In the end only USB worked with 3.0 but there was an optional windows update install and atfer install the optional update (which is dealing with something) the two USB 3.0 working at a speed of 120 MB/s

  Also, you should check your chipset on the following link

  http://www.Intel.com/p/en_US/support/idyp

  If you use the latest version on the drivers to install Renesas Electronics USB 3.0 host controller driver. I found this to be the last version USB3.0_allOS_2.1.28.1_PV

  
  So if anyone has the same problems with his speed USB3.0 and make the message "this device can perform faster if you connect it to a Super speed usb 3.0" is really the solution. You need to update your system with windows update and by that I mean, you want to be rushed to insatll everything to the system and upgrade your windows to the possible limit maximum!