Hello, I originally bought CS5 Production Premium for Mac in 2010 and I would now like to move to another machine. I can't have my serial number on the site because no product seems to be attached to my login. What can I do?
Hello, I originally bought CS5 Production Premium for Mac in 2010 and I would now like to move to another machine. I can't have my serial number on the site because no product seems to be attached to my login. What can I do?
Try to contact the Adobe Support via chat and see if they are ready to help you.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp
Tags: Adobe
Similar Questions
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Hello! the most bizarre thing that's happened today. I bought Lr 6 to Adobe.com / in and downloaded. At the time of installation, he asked for a serial... No. I have no Adobe. Although the money was deducted from my account (I got a message saying that). After talking to some people about it... I was told that I have not can bought a Lr 6 update since I have Lr 4.4 and I could update from Lr 5 to Lr 6 and not Lr 4.4 to Lr 6. Later in the evening after that I spoke with the people at adobe they told me that there was no transaction made by my account. I checked with the Bank to check the status of my card... money is not deducted. My question how come I could download it? At the time of installation, was asked for a serial no which I did not. What should I do with the 6 Lr downloaded on my laptop? Should I delete it and go through the download again? I'll be able to download Lr 6 just after 4.4 Lr or I have to buy Lr 5 and then again to buy Lr 6? Thank you.
It is surprising that the Adobe staff did you not directly on the updated versions of Lr; the fact is that it is possible to update any version, starting by v1 to v6 bypassing versions between the two, and you download the upgrade even regardless of the installed version of Lr. Download, you did was very probably the trial version. It is not necessary to uninstall the copy of Lr v6 on your laptop at the moment, and if you manage to buy Lr, all you need to do are to enter your serial number purchased in the box for serial number, as found in the Help menu.
For the rest of your problem, the only suggestion I can do unfortunately, must return to Adobe support.
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I have a CS6 for Mac in English and I would use it in french, how do I change the language?
CS6 http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
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Hello! My old computer went kaput and I have a new MacBook Air. How do I download Dreamweaver on the Macbook - I have my serial number of the previous version of Dreamweaver. Thank you!
Which version of Dreamweaver?
Try to download and helps with the Installation. Download and Installation Help
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I have a VALID Version of CS5 Design Premium on my Windows laptop.
When I enter the key in the Setup it says that is not a valid key...
Any ideas?
Thank you very much!
Greetings
Creative Suite serial numbers are specific platform: Windows only or Mac only.
Only numbers of series CS6 can be exchanged against Windows to Mac (and vice versa)
See an Adobe product for another language or version of trading platform
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I have a product registered with a key official a try to download, at least 4 times, from the server of adobe cs5 for MAC OS design premium, but still the installation file is broken. Can someone help me?
Post edited by: Graça Abreu
If you follow the 7 steps you can directly download a free trial here: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
and activate it with your serial number.
If you have a problem from the download, you follow the 7 steps, or your browser does not accept cookies.
the most common problem is caused by failing to meticulously follow the steps 1, 2, and/or 3 (which adds a cookie to your system, allowing you to download the correct version of the adobe.com site).
failure to obtain this cookie translates into an error page displayed after clicking on a link on prodesigntools.com or initiates the download of an incorrect (e.g., current) version.
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The thing mentioned in the Description.
Also, when I try to use my license key for my PC Version of CS5 Design Premium, it is said that the license key is not good for this product. But it is, I just want the PC to the macbook...
Can someone help me?
Thank you
Greetings
you have a corrupted or incomplete download.
Re-upload.
Available downloadable Setup files:
- Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC, XI, X | Suite X | 9,8 | 9 standard | 8 standard
- Captivate: 8 | 7 | 6 | 5.5, 5 | 1
- Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
- Contribute: CS5 | CS4, CS3 | 3,2
- FrameMaker: 12, 11, 10, 9, 8, 7.2
- Lightroom: 6| 5.7.1| 5 | 4 | 3
- Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
- Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
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I used the Firefox troubleshooting guides, not good. The patch of Java is activated and shows when I check the requests. However when I run Firefox plugins always displays the java plug in is obsolete and should be updated immediately.
Hi mrwdrule,
Have you looked at the Base files display PDF in Firefox article? There are a lot of useful information in there. In fact, it lists two different plugins to try to open the PDF files. I would try the two just to be sure.
Hope this helps!
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Have CS4 Web Premium for Mac (student version) how to reinstall?
I bought CS4 Web Premium for Mac in 2009 on the disc. My hard drive has crashed just after installation, the second chance to install on the new HD. Everything was fine until now. I have a beefier HD installed and will need to be assured that I can install after the upgrade. The disks will not allow because I've used up the 2 possible attempts. Y at - it somewhere that I can very well the process for this? I have all the information we need, I think. Thanks a bunch!
You must disable this function to release your current activation... If you can't, you should contact Adobe to reset your number of activations due to a hard drive failure
Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">===>
Don't forget to stay signed with your Adobe ID before accessing the link below
Serial number and activation support (non - CC)
http://helpx.Adobe.com/x-productkb/global/Service1.html
You should also know that CS4 can not install/run if you go to El Capitan
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I bought the cd of the suite cs5.5 in the past and I now try to download to my new computer, but can't seem to find the original for this disk. If I have my serial number in order to allow the download. What can I do to get these programs to download to my new computer without having to buy them again!
Have you tried to download it from this page? - Products download Adobe Creative Suite 5.5
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I recently bought a Macbook Pro and can not download my Photoshop CS6 extended. I have a serial number and product code the product disc, but, but still am not able to download my product. All the instructions say "double-click install.app" but this seems to be a non-existent option on my computer. I even bought a drive USB superdrive for the sole reason to put in my product directly drive download and it does not work either.
I also tried to install directly from the site Web Adobe - my serial code was denied, but I only used it on my old laptop, so it is supposed to work again.
It seems equally clear that Adobe did the download of older products as difficult as possible for past clients. This is ridiculous. I spent hours trying to get this to work and have gotten nowhere. Does anyone have advice for me?
It is not known if you encounter a problem downloading or installation problem, but it looks to be an installation problem.
If it's really a problem downloading, file links are below.
Available downloadable Setup files:
- Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
- Acrobat: DC | XI, X | 9,8 | 9 standard
- First Elements: 13 | 12 | 11, 10 | 9, 8, 7
- Photoshop Elements: 10, 11, 12, 13. 9,8,7
- Lightroom: 6| 5.7.1| 5 | 4 | 3 | 2.7 (win),2.7 (mac)
- Captivate: 8 | 7 | 6 | 5
- Contribute: CS5 | CS4, CS3
Download and installation help links Adobe
Help download and installation to Prodesigntools links can be found on the most linked pages. They are essential; especially steps 1, 2 and 3. If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".
window using the Lightroom 3 link to see these "important Instructions".
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Now I have a new mac and me, I bought a previous CS5 - can´t find my product - even when I m connected... How? Why? I have my serial number, but when I try it fails...
You do not have a serial number to download, so I think you're talking about installation AFTER downloading the file (s)
CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
Maybe it's a fake because of Mac El Capitan and OLD programs error
This information is a MUST to install old programs on Mac El Capitan
-You can't get the same error message, but here are some links that CAN help with old programs
Install CS5 on Mac 10.11 https://forums.adobe.com/thread/2003455 can help (also for others than CS5)
-also a TEMPORARY security change https://forums.adobe.com/thread/2039319
-the guardian https://support.apple.com/en-au/HT202491
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I bought CS5 Design Premium (Student and Teacher Edition) 3 years ago. Now, I want to upgrade, but where can I find prices for students and teachers for upgrades?
There is no upgrade for the editions for teachers and students. You can continue to use the version you use, or you can buy CS6 with no upgrade price, or subscribe to creative cloud. However, I believe that if you are still eligible, you are offered a discount on creative cloud.
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I bought CS5 Web Premium several years, but do not have Acrobat installed (all other programs are there). Is Acrobat included in CS5 and if so, can I download and install this program ONLY if I still have my serial numbers of my purchase? Thank you!
Hi john % 20brennan 20iv %,.
Yes, Acrobat 9 is included in CS 5 web premium see, Adobe Creative Suite 5 Web Premium release notes
You can download the installer from here: Download Adobe Creative Suite 5 products
When you run the installer it will give the list of the included apps you can just select Acrobat and install it.
For more information on How to download, install and activate Adobe applications
Let us know if that helps.
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I just reinstalled my cs6 and it wants a serial number, but on my package do not match the fields required for a serial number. Where can I find the serial number of the product?
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