Help and support button and system restore xp

When the message by clicking on help and support menu start, Windows can't find 'helpctr.exe. Make sure you typed the name correctly, and then try again. To search for a file, click the Start button, and then click search. Possibility of system restore was also lost, everything, all helps them solve problems, appreciated, thanks

Thanks for the reply.

Alternatively, you can restore your computer to previous functioning.

1. log in to Windows as an administrator.

2. click on start, point to programs, point to Accessories, point to system tools, and then click System Restore. System Restore starts.

3. on the System Restore page, click on "Restore my computer to an earlier time" (if it is already done), and then click Next.

4. on the 'page select a Restore Point', you will see two section. 1. "on this calendar, click a bold date" and 2. "In this list, click a restore point. In the first section, select a date earlier "BOLD" and in the second section, select a restore point, and then click Next. A system restore message may appear that lists configuration changes that system restore will make. Click OK.

5. on the Confirm Restore Point selection, click Next. System Restore restores the previous Windows XP configuration, and then restarts the computer.

6. log on the computer. The complete restoration of System Restore page appears.

7. click on OK.

Answer please, if you face any problem.

K M JAI Support general (INDIA)

Tags: Windows

Similar Questions

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    Hi Barbara,

    Thanks for choosing Microsoft Community Forums.

    According to the description, it seems that you are facing problems with the Gadget, calendar, disk to defragment and system restore. I will certainly help you in this matter.

    (1) did you do changes on the computer before this problem?

    For Windows Gadgets:

    I suggest you to follow the steps from the link and check if the problem persists.

    Gadgets Windows 7 can not work or be displayed properly

    http://support.Microsoft.com/kb/2515657

    For the slow performance:

    The resolution of performance problems check issues that could slow down the performance of your computer, such as how many users is currently connected to the computer and if multiple programs are running at the same time.

    Optimize Windows 7 for better performance

    http://Windows.Microsoft.com/en-us/Windows7/optimize-Windows-7-for-better-performance

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    http://Windows.Microsoft.com/en-us/Windows7/ways-to-improve-your-computers-performance

    If the problem persists, I suggest that you put the computer in clean boot mode and check if the disk defragmentation and system restoration.
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    1. Click Start, type msconfig.exe in the Start Search box and press ENTER.
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    I hope it helps. If you have any questions about Windows in the future, please let us know. We will be happy to help you.

  • Vista SP1 does not update problems and System Restore returns a message "system restore was not entirely successful. File system and the setting of your computer has not changed"with the error code (0x80071AA7)

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    Hello
     
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    Aziz Nadeem - Microsoft Support

    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

  • Update system Windsor 0x800A0046 error and System Restore does not.

    I think my computer is sick.

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    December 16, 2005 when looking for updates available on the update site, you receive the0x800A0046 error. http://update.Microsoft.com/windowsupdate/v6/showarticle.aspx?articleid=20&LN=EN>

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  • Code error WinDef 8050800c and system restore Error 80070002 are related

    Hi all

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    Hello

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    This happens when the Windows Vista Restore Wizard cannot access the files due to access denied or restore points missing or damaged.

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    Kind regards
    Syed V
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    _______________________________________________________________________________

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    Download update and scan with the free version of malwarebytes anti-malware

    http://www.Malwarebytes.org/MBAM.php

    You can also download and run rkill to stop the process of problem before you download and scan with malwarebytes

    http://www.bleepingcomputer.com/download/anti-virus/rkill

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    Windows Vista

    Using the F8 method:

    1. Restart your computer.
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    6. Do whatever tasks you need and when you are done, reboot to return to normal mode.
  • BootMGR is missing and system restore hangs

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    Hello

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    and if the recovery process back to factory settings vista does not work, you will need to contact the computer manufacturer

    It's their recovery process not microsofts

    HP support

    http://welcome.HP.com/country/us/en/contact_us.html

    HP support forums

    http://h30434.www3.HP.com/

    read this and try this 1st

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    for HP, press F11 at startup to start the recovery process

    or contact HP and ask them to send you in vista recovery disks to reinstall the operating system back as it was when you bought it

    they do it for a nominal cost of $

    or borrow a vista microsoft dvd

    Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer

    they contain all versions of vista

    This is the product key that determines which version of vista is installed

  • STOP: 0x0000008E and system restore

    Hello world

    My Windows Vista recently blue armored to Midway through the boot process, see the details of technical error following:

    STOP: 0X0000008E (0C 0000005, 0 X 00000000, 0XB71D5A48, 0X00000000)

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    Don't know if it is a hardware or software error, I did a restore of the system for three weeks before.

    The system seems to work fine now.

    All hunch that it was a mistake to orsoftware material? What can I do to avoid blue screen in the future?

    Your ideas are appreciated.

    Thank you very much

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    Hello

    Check this thread for more information using BlueScreenView, MyEventViewer and other methods
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    http://social.answers.Microsoft.com/forums/en-us/vistarepair/thread/3deab2fa-4000-4136-8c78-a3d22b1db009

    We can analyze the minidumps if make you it available to the SkyDrive or another file
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    ZIP or download the content of the C:\Windows\minidump

    Use SkyDrive to upload collected files
    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    --------------------------------------------------------------------------------------------------------------

    Two main causes of this blue screen video drivers and BIOS - check with the system manufacturer
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    other pilots to check there. Disable the installation of self as those who are older and if
    Updates Windows suggests a pilot just HIDE. Antivirus is another possibility.

    See methods of update driver generic in the next message.

    BCCode: 8th 0x0000008E is the same as 0x1000008E

    Cause

    Bug KERNEL_MODE_EXCEPTION_NOT_HANDLED control is a very common bug control. To interpret it, you must identify which exception has been generated.

    Common exception codes are:

    • 0xc0000005: STATUS_ACCESS_VIOLATION indicates that a memory access violation has occurred.

    Solve the problem

    If you do not have to debug this problem, you must use certain basic troubleshooting techniques:

    • Make sure you have enough disk space.
    • If a driver is identified in the bug check message, disable the driver or check with the manufacturer for driver updates.
    • Try changing video cards.
    • Check with your hardware vendor for updates to the BIOS.
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    If you plan to debug this problem, you may find it difficult to get a stack trace. Parameter 2 (the address of the exception) should identify the driver or function that caused the problem.

    If you do not know the specific cause of the exception, consider the following:

    • Hardware incompatibility. Ensure that all new equipment installed is listed in the list of the products tested Microsoft Windows market.
    • Service driver or defective peripheral system. A chauffeur service or defective peripheral system could be responsible for this error. The hardware problems, such as BIOS incompatibilities, conflicts of memory and IRQ conflicts can also generate this error.

    If the verification of the message bug list a driver by name, disable or remove that driver. In addition, disable or remove drivers or services that have been recently added. If the error occurs during the startup sequence and the system partition is formatted with the NTFS file system, you may be able to use Safe Mode to rename or to delete the faulty driver. If the driver is used as part of the start-up procedure of the system Safe Mode, you must start the computer by using the Recovery Console to access the file.

    If the problem is associated with Win32k.sys, the source of the error may be a third-party remote control program. If this software is installed, you can remove the system startup service using the recovery and then Console by removing the offending system service file.

    Check the system log in Event Viewer for additional error messages that might help identify the device or driver responsible for control of bug 0x1E. You can disable the cache in memory of the BIOS to try to resolve the error. You must also run the diagnostics of material, especially the scanner memory, which provides the manufacturer of the system. For more information about these procedures, see the manual of your computer.

    The error that generates this message may occur after the first reboot during Windows Setup, or after installation is complete. A possible cause of the error is lack of disk space for installation and the system BIOS incompatibilities. For any problems during the installation of Windows that are associated with lack of disk space, reduce the number of files on the hard disk drive target. Search and delete temporary files that you do not have to have, files hidden Internet, application backup files and files saved.chk, which contain fragments of files on disk scans. You can also use an another hard disk drive with more free space for the installation.

    You can solve the problems of BIOS by upgrading the version of the system BIOS

    BCCode: 8th 0x0000008E is the same as 0x1000008E<-- read="" this="">
    * 1151.html? order = date http://www.faultwire.com/solutions-fatal_error/kernel-mode-exception-not-HANDLED-0x0000008E-

    =============================================

    Look in the Event Viewer to see if something is reported on those.
    http://www.computerperformance.co.UK/Vista/vista_event_viewer.htm

    MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
    TIP - Options - Advanced filter allows you to see a period of time instead of the entire file.

    http://www.NirSoft.NET/utils/my_event_viewer.html

    -------------------------------------------------------------------------

    Also this, so you can see the probable bluescreens. (If necessary)

    Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
    http://www.winvistatips.com/disable-automatic-restart-T84.html

    -------------------------------------------------------------------------

    It comes to my convenience store generic bluescreen:

    Here are a few ways to possibly fix the blue screen issue. If you could give the info to blue screen
    This would help. Such as ITC and 4 others entered at the bottom left. And another error
    information such as the STOP codes and info like IRQL_NOT_LESS_OR_EQUAL or PAGE_FAULT_IN_NONPAGED_AREA and similar messages.

    As examples:

    BCCode: 116
    BCP1: 87BC9510
    BCP2: 8C013D80
    BCP3: 00000000
    BCP4: 00000002

    or in this format:

    Stop: 0 x 00000000 (oxoooooooo oxoooooooo oxoooooooo oxooooooooo)
    Tcpip.sys - address blocking 0 x 0 00000000 000000000 DateStamp 0 x 000000000

    It is an excellent tool for displaying the blue screen error information

    BlueScreenView scans all your minidump files created during 'blue screen of death '.
    hangs and displays information about all accidents of a table - free
    http://www.NirSoft.NET/utils/blue_screen_view.html

    BlueScreens many are caused by old or damaged, in particular the video drivers drivers however
    There are other causes.

    You can do without if needed fail or the Vista DVD or recovery command prompt mode
    Options if your system was installed by the manufacturer.

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    You can try a system restore to a point before the problem started when one exists.

    How to make a Vista system restore
    http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

    -------------------------------------------------------------------------

    Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
    RUN AS ADMIN

    Enter this at the command prompt - sfc/scannow

    How to analyze the log file entries that the Microsoft Windows Resource Checker
    (SFC.exe) program generates in Windows Vista cbs.log
    http://support.Microsoft.com/kb/928228

    The log can give you the answer if there is a corrupted driver. (Says not all possible
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    Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

    How to run the check disk at startup in Vista
    http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

    -------------------------------------------------------------------------

    Often drivers up-to-date will help, usually video, sound, network card (NIC), WiFi, part 3
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    Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

  • Power and system restore options will not start

    Hello

    Yesterday I used system restore to restore my computer from a restore point when I had problems burning files to disk. The restoration seems to go smoothly. However, now I can't access power from the taskbar options (I use a laptop) or the control panel. When I click the icon, nothing happens. So, I tried to open the system to always restore in mind to find a different restore point. However, when I right click on "Computer" in the start menu and click on 'Properties', the same thing happens: nothing. It's the same, click "Recovery" in the control panel.
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    Can someone please? Thank you.

    Edit: both pis. I was able to fix the problem with sfc/scannow from an elevated command prompt. There were files corrupt system that have been properly repaired. Now the system restore works, but it is no longer necessary.

    Hello

    I'm glad to know that you have solved the problem of system restore. I really appreciate your efforts to address this problem.

    Able to get to power options are you working now?

    If you are still having the problem with power options, I suggest the following methods and check if it helps to solve the problem.

    Method 1: on troubleshooting in Windows 7 power management http://support.Microsoft.com/kb/980869

    Method 2: when you configure power options for the active power plan in Windows Vista or in Windows 7, the changes do not appear in the Power Options item in Control Panel http://support.Microsoft.com/kb/935799

    Registry warning: TThis section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft: http://support.microsoft.com/kb/322756/ Knowledge Base

    Method 3: power options do not work correctly in Windows 7 or in Windows Server 2008 R2 when you use Group Policy to configure the power management in a field to download and install the Microsoft Fixit mentioned in the article. http://support.Microsoft.com/kb/2514376

    We can also refer to the following article and follow the steps there.

    Windows 7 is not going to sleep: http://support.Microsoft.com/kb/976877  

  • Satellite L750-14R - network and system restore factory settings

    Hello

    I have a Toshiba Satellite L750-14R.
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    Try to do a restore to factory settings, ive now tried the button "0" at the start, but I get nothing it just starts up.

    I have Windows 8 on that but reinstated to the class shell Windows.
    I found in the operative setting a dubious wifi adapter, I rolled it back to the previous version, I can now see some possible wifi options, but still if I now add cable icant get all internet.

    I totally want to reset the settings to factory, but unable to do?

    Try to do a restore to factory settings, ive now tried the button "0" at the start, but I get nothing it just starts up.
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    You said this system Win 8 lance on this laptop.
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    To retrieve the computer laptop back to factory settings, you should the Toshiba Recovery disk/medium. If you have not created this disk then you can order it here:
    http://backupmedia.Toshiba.EU/

    In any case, I guess that the connection to the LAN does not work due to driver LAN problem.
    I recommend you to uninstall the network driver (in Device Manager) and download the latest driver LAN available from the Toshiba UE driver page.

    After installation of the driver LAN restart the laptop.

  • Repartitioning and system restore issues

    I have a laptop Pavilion DV6-6193 running Windows 7 x 64 Edition Home Premium, and I want to set up in an environment multiboot (Fedora, Ubuntu, Win7 Professional and the existing Win 7 Home Premium). However, since the original factory configuration created 4 primary partitions (C, D, HP_Tools, System), I have to convert the C: partition to an extent of logical drives that I need to create.  I created recovery DVD the day I brought the computer home laptop, and I have a few questions (sorry if this post is a little long - thanks for reading!):

    (1) if I change the configuration of the partition (creating the C extended partition with logical drives of different sizes), can the recovery CD restore a full wipe and system drive if I need to restore the drive to its factory condition, no matter how I manipulate the partitions of the plant or make these discs just restore C drive : ? The process of recovering factory State would work if I reformatted the drive completely?

    In other words, the recovery CD still work if I change the factory partition scheme, and they go to work, will be the Act of destructive recovery process to reformat the entire disk and recreate it as it was the day he left the factory (C, D, [Active] system and HP_tools of the score), what I need?  I did not understand if this is the case, or if the recovery process would simply restore the C: drive and the hidden system partition (not actually a complete restoration).

    (2) I thought to use the native Windows 7 system image tool to create an image of the entire disk in case I need to restore it, but given that the HP_tools hidden partition is FAT32 formatted, I can't image with native Windows tools. As I understand it, this hidden partition contains related software of the UEFI BIOS, so I don't want to reformat the hard drive and lose this partition if it cannot be recreated by the recovery disks.  Is there any software free imaging that can image and restore the entire disk, even if it contains partitions FAT32 and NTFS?

    Thanks in advance for any help.

    Hello

    Your recovery disks will return the laptop to its factory condition (IE with the four primary Partitions you have now), no matter how you have partitioned the HARD disk in the meantime - in fact, when you use the discs, there is no way to avoid this, it is important to backup the contents of any custom partition because they will be erased by the recovery process.

    Kind regards

    DP - K

  • Windows Update and System Restore does not work after that the virus

    I recently had a virus on my computer, when I finally had removed my windows update does not work, my system restore will restore to any previous point and my computer seems to generally work more slowly.  Also groovemonitor seems still exists but is not really available to use, it runs in the process but is not available anywhere else.  Any suggestions?

    Hi TedDanson,

    1. do you get an error message when you try to run the restore system or Windows updates?

    I suggest you run a complete antivirus scan using Microsoft Safety Scanner to make sure that there is no virus infection:

    Microsoft safety scanner

    I hope this helps.

  • System not start normally and unable to run chkdsk and system restore.

    Original title: impossible to plan

    I'm doing a system restore because my computer refuses to boot into normal mode, ONLY in safe mode.

    When I go through the process of system restore, I tells me there are errors on my C: drive and I need to check my drive. I try to do it and I said that I have to plan a which runs for the next time my computer starts up, and I can't because my computer does not start normally. Is there a way to get around this to force chkdsk/r?

    Hello

    You can try to perform a checkdisk boot from the Installation of Windows Vista disk and check.

    a. Insert the installation disc.

    b. restart your computer.

    c. click on the Start button, click the arrow next to the button lock and then click on restart. If you are prompted, press any key to start Windows from the installation disc.

    Note: If your computer is not configured to start from a CD or a DVD, see the documentation provided with your computer. You may need to change your computer's BIOS settings.

    d. choose your language settings, and then click Next.

    e. in the System Recovery Options menu, click command prompt

    f. at a command prompt, type the following command and press ENTER

    Chkdsk /f /r X: (drive letter)

    g. press y when you are prompted to check the drive the next time the system restarts.

    h. restart the computer and check.

    Note: When you run the disk check, there is a chance of losing the data that you can take a rapidespour of important data before you run checkdisk.

    Hope this information is useful.

  • STOP error after a virus and system restore failure.

    I caught a virus, accidentally deleted a user account, then do a system restore; During this process the computer stopped working. When I try to start Windows, I get this error stop-STOP: 0x0000C1f5

    I tried all the possible solutions available on the web. I use Ubuntu and can access all my files, however, I need to run windows.

    Help, please!

    Hello

    We also receive the stop error message when you start in safe mode?

    If this isn't the case, we can try to boot minimum troubleshooting:

    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

    If so, then we do not have a Windows Vista disk or do we not have an option to boot from the recovery environment during startup?

    Let know us and we will move forward with this issue.

    Best regards

    Matthew_Ha

  • Help! Lost on restart system restore points!

    I have Windows Vista 32-bit to Windows 7 Home Premium 32 bit upgraged. I can manually create restore points, but they are deleted when I restart the system. Can someone please help?

    Thank you! :)

    Hello
     
    1. have you installed any third-party backup tool?
    Method 1.
    a. Click Start, type services.msc in the start search bar and press ENTER.
    b. Locate the Volume Shadow Copy service.
    c. click cliché instant volume, then select restart.
    d. now cliché clickVolume-right and select Properties.
    e., under Startup type, select automatic.
    Method 2.
    Please check the use of disk space for the protection of the system by the following steps:
    a. go to start, right click on computer and then click Properties.
    (b) in the left pane, click system protection.
    c. check the Protection status of the drive that you want to use the system restore on.
    d. Select the drive, and then click Configure.
    e. move the slider of the use of Max to the right to increase the disk space for the protection of the system.
    f. click OK.
    Create a restore point and reboot and check.
     
    If the problem persists, check the System event log and see if there is any error concerning the restoration of the system, VSS or VolSnap, at the point where you saw last deleted restore points. If so, please reply here.
     
     
    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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