Help and support does not work.
win xp my help and support does not work
Windows Help and support will not work
1. what exactly happens when you try to open help and support? You receive an error message?
2. what service pack is installed in the computer?
3 did you changes to the computer before the show?
To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:
(a) click Start, run and type Services.msc.
(b) double click on Help and Support
(c) to set the startup type on automatic.
(d) to Start the Service.
Menu help and bootable media will not open
To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
Let us know if it helps!
Original title: Help and Support Center
I'm finding that doing a search using Help and Support Center search box, looking for is more responses on the microsoft site, as it has already done. This aid was dropped for Microsoftxp home version 2002 service pack 3 , or is there a problem that I don't know about my system? Any help or information would be appreciated.
For those who have experienced this problem
I note that all solutions have been validated, IE
1 re - install & support.
2. run SFC/scannow,
3. create a new user profile by means of microsoft suggeted,
"Are not, (I repeat, not) work to solve this problem.»
The only solution I've found that works is to
1 create a new user
2. move ( NOT copy) all of your files and folders in My Documents,my music, my pictures, and my videos folders of your damageduser profile for the new user profile in place corresponding installs under this new profile.
3. do not copy or move hidden files or folders that you do not have created and hidden from yourself.
4. you must also ensure you save settings, emails and contacts (contacts already in the .pst in Outlook file) by using the appropriate method for your e-mail program to allow for the recovery of these in your new profile.
5. you can export your Favorites RSS (and biscuits)Internet Explorer under your old profile to a file in your new profile, and then import them from your new profile, after that you run Internet Explorer from here.
6. don't worry about the programs, they are available to all users.
I hope this can help someone else, who had the same problem I did.
Help! One day, when I clicked Start and then click Help and support , nothing's happened. Is there anything, after that I clicked it that nothing came. There was no error message nothing. I tried to back up using windows Explorer, but could not get it to come. I ran Microsoft Security Essentials scans (I use Security Essentials) and two online programs for viruses and dracovenii. I don't remember anything that might perhaps explain this.
(1) don't you make changes to the computer until the problem occurred?
(2) when was the last time it was working fine?
I suggest you to follow the steps from the article below and check if it helps:
Cannot load help and Support Windows:
Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
How to back up and restore the registry in Windows
Hope this information is useful.
Click the startup of Vista and in the Search box , type WINVER , and press the Enter key on your keyboard. Please report back with the correctVersion number and build shown . Carey Frisch
Version 6.0 (Build 6002: Service Pack 2)
I have the same problem exactly as described Flashimator don't except this: the problem occurs only when I am logged into the administrator account. Support seems to work normally in my user account.
I should add that my HP laptop has an OEM program which seems to be an overlay on the Windows Help. It is also not available in the administrator account.
(HP Pavilion dv9260us, Vista Ultimate x 64, Intel Core 2 Duo T7200 @ 2.00 GHz, 2 GB RAM)
PS It is often more important to have help available when logged in as an administrator as I do only when I have to (as in the resolution of problems).
Thanks for visiting the site of the community of Microsoft Windows. In order to focus more on your particular situation, I'll split your post into a new thread. Son of splitting are made to mitigate the confusion caused by more than one display on similar topics, which allows us to focus on each client individually.
Regarding your question, see the article following some possible troubleshooting for your question:
In addition, an article on content help:
Thanks for visiting the site of the community of Microsoft Windows.
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
My HEP and support does not start on my vista
Not your problem in the following category falls...
"If when you try to open help and Support in Vista and you get an error message and help does not correctly open, or you receive a message that WinHlp32.exe is no longer supported, then this will show you how to fix these errors common and other assistance and extra"
If so, please try the tutorial below:
A system restore may also make the thing as long as this problem started not more than 10-15 days ago, and you remember the date subject & assistance worked very well.
Here is the tutorial:
Windows Help and support will not start. I get an error that sent me to the web site for help.
The 1st should help solve the problem, and the others are just in case.
How to fix the Windows Vista Help and support
Windows Vista and Support help pages do not display correctly
"Help and support error" - Service not started
Difficulty of support and Windows Vista Help
I can not open Help files that require the Windows Help program (WinHlp32.exe)
I hope this helps.
Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.
Logo help and support on the office just stop working. How do you get it working again<>
Click Start, run and type:
If Help and Support Center does not open, try to reinstall by using the PCHealth.INF method which is explained here.
Ramesh Srinivasan . The Winhelponline Blog
Microsoft MVP, Windows desktop experience
My Windows Help and Support function has stopped working. When I try to launch Help and Support in the start menu (under Vista), I have the message
"Not found in the help topic, this content under construction, we have couldn't recover the reqested topic."
To anyone who has this same problem, I have found a solution! I created a new user account, and when I registered under this new account, I was able to access my Windows Help and Support finally! To create a new user account, follow these steps:
1. click on the Start button and then click Control Panel.
2. click on classic view in the left panel.
3. double click on user accounts.
4. click on Manager another account.
Note: Click 'Continue' if the window (UCA) user account control prompts.
5. click on "create a new account".
6 type the account name and select an account type, the administrator or Standard user (I used administrator, do not know if it works with a Standard user account). Then, click on create an account.
7 restart the computer, and then sign in using the new user account. Your help and Support Windows should now be available.
PS Thank Sabrina Shen to Microsoft Support for this solution (* address email is removed from the privacy *). She was helping me with another question (I was unable to access the Microsoft Update site), and I found that the solution worked for this problem, also. Thank you, Sabrina!
The page cannot be displayed Cannot display the page you are trying to view. Maybe it's because:
Please check your network connection or try another page.I tried all the "fixes" mostly, nothing helps.
- If you try to view this content on the network, there may be network congestion or a problem with your connection.
- There could be an error in the address of the page.
- The page may not be available.
Do you have any service pack installed on the computer?
Please see the article below for reference.
"Network connections" in Windows XP Help and Support displays a "Cannot display page" error message
Shinmila H - Microsoft Support
Visit our Microsoft answers feedback Forum and let us know what you think.
When I try to open the help and support, I get an error that says hel and support could not be started. No code error or something like that.
Let's try a SFC scan to see if you have missing or damaged system files.
Received message: "Windows cannot open help and Support because a system service is not ongoing. "To resolve this problem, start the service named 'help and Support'" I want to restore my computer to an earlier date - is there a way I can do this without going through help and support? Model No. zd8005apMessage edited by kondee 08/23/2009 05:07Message edited by kondee 08/23/2009 05:15
-To start - programs - accessories-tools system-system restore to activate this service:-press the Windows and R-Type "service.msc" without the quotes. -Scroll down the list until you find the service. -Click on the service and select start service on the left side of the window. Do not modify other services while, in this window.
If I click search on the start menu, it opens with a small dog who sits down and nothing else. If I click on help and Support, I see the hour glass for a nano second and then nothing happens.
My search function is back (with my dog). Seems to have come back after re-installation of XP Pro. However I have other problems re: my post today.
If I click on help and Support, I see the hour glass for a nano second and then nothing happens.
Your pointer changes to an hourglass when you hold down on the task bar for a few minutes after you start your Windows XP-based computer
You cannot open the help and Support Center in Windows XP
I want to print a photo of my galary and select print and it goes to the fax and does not print
You are running Windows Live Photo Gallery?
If you select (highlight) a thukbnail and a type...
CTRL + P should launch the Photo Print Wizard?
I had this KDL-60NX720 for about 4-5 years, solid as a rock. Rarely used TV Apps, hooked up to Roku and looked at from time to time of movies in 3D from NTS Network Sony TV APPs.
Today, I went on television and launched WEB TV browser, BIG MISTAKE. The State of TV bar off for 5 minutes, so I decided to turn off the TV and went outside. Came back a few hours later and the TV is over BRICKED.
Flashing lights RED (4 times, pauses, repetitions). Turns on for 2 seconds, then turns OFF, can't the factory reset. Same sequence of flashing. Uplift of my entertainment system all unplugged each HDMI cord and followed every possible diagnosis Voodoo that Sony has recommended.
Called and chatted with support. Downloaded the firmware on USB and plugged into the back. Waited 30 minutes. Same question above. Now 4 hours later, my life is in disarray and the TV is dead. Live sports game is on Roku and cannot look at anything. It's the weekend, Sony support just went offline.
Past $ 2500 on this TV. Now I think if Sony will be able to help, or carry this TV from the wall bracket and drive him to the technician that will require more than a new purchase.
What do Sony?
Thanks for sending the link to United States service centers. According to my note, I live in the Canada.
And have already looked at service Canada, 3 of the 4 centres centres have some negative reviews on Google. Not sure if Sony addresses the quality of service to their partners as well.
End of the road for another loyal customer of Sony and all of its network and friends/family. Too bad.
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