Help and Support has stopped working

Similar Questions

• Microsoft Help and support has stopped working (Vista)

  Well basically I get the screen of Windows security alerts reminder (would like to disable the account of the user control to pass his remarks).  So I thought, what the hell I'll click the blue how to help my computer control user account.  So that's what I get and I'm scratching my head to make it go away! Suggestions:

  Signature of the problem:

  Problem event name: APPCRASH

  Application name: helppane.exe

  Application version: 6.0.6001.18000

  Application timestamp: 4791945e

  Fault Module name: apss.dll

  Fault Module Version: 6.0.6001.18000

  Timestamp of Module error: 4791a 630

  Exception code: c0000005

  Exception offset: 0001ca6b

  The system version: 6.0.6002.2.2.0.768.3

  Locale ID: 1033

  Additional information 1: fd00

  More information 2: ea6f5fe8924aaa756324d57f87834160

  Additional information 3: fd00

  Additional information 4: ea6f5fe8924aaa756324d57f87834160

  Read our privacy statement:

   

  Hi Msalice,

  Welcome to the Windows Vista answers Forum!

  I have a few questions about your question:

  (a) when exactly you receive the error?

  (b) how long have you encountered the problem?

  (c) have you installed the Windows updates or software installed

  You can try to disable user account control. Follow the below given steps:

  1. open user accounts by clicking the Start button, click Control Panel, click user accounts and family safety (or by clicking on user accounts, if you are connected to a network domain), and then clicking user accounts.

  2. click on turn on UAC enabled or disabled. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  3. Select the check box to turn on UAC, or clear the checkbox to disable UAC use User Account Control (UAC) to help protect your computer , and then click OK.

  For more information, please visit the below given link:

  Enable or disable the User Account Control

  http://Windows.Microsoft.com/en-us/Windows-Vista/turn-user-account-control-on-or-off

  You can also try a system restore to set the system to a point where it was working fine.

  To restore the operating system to an earlier point in time, follow these steps:

  1. Click Start, type system restore in the search box, and then click System Restore in the list programs.

  If you are prompted for an administrator password or a confirmation, type your password or click on continue.

  2. in the System Restore dialog box, click on choose a different restore point and then click Next

  3. in the list of restore points, click a restore point created before you started having the problem, and then click Next

  4. click on finish

  Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.

  For more information, please follow the below given link:

  How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows Vista

  http://support.Microsoft.com/kb/936212/

  Hope this information is useful.

  Amrita M

  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My dell support has stopped working, how to fix?

  My dell support has stopped working and I get a pop up message.  How should I do?

  If a Dell program does not work, contact Dell for help on the issue.

  http://support.Dell.com/

• reports on the problems and solutions has stopped working message all the time

  I can't access the control panel reports of problems and solutions and constantly get one - problem reports and solutions has stopped working, message on the screen.

  How can I disable or fix this problem.

  Hi NickMeyer,

  1. have you made a recent software or hardware changes to the system?

  You can check if there is information in Event Viewer which may help us to solve the problem:

  What are the information contained in the logs of the event (Event Viewer)?

  You can also temporarily disable the security software and firewall installed on the system and check if the problem persists.

  Note: Be sure to enable the security software on the computer after checking.

  Hope this information is useful.

• Help and support does not work.

  Original title:

  win xp my help and support does not work

  Windows Help and support will not work

  Hello

  1. what exactly happens when you try to open help and support? You receive an error message?
  2. what service pack is installed in the computer?
  3 did you changes to the computer before the show?
  To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:

  (a) click Start, run and type Services.msc.

  (b) double click on Help and Support

  (c) to set the startup type on automatic.

  (d) to Start the Service.

  See also:

  Menu help and bootable media will not open

  http://support.Microsoft.com/kb/555329

  Registry warning:

  To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
  322756 (http://support.microsoft.com/kb/322756/)
  How to back up and restore the registry in Windows

  Let us know if it helps!

• Portege R400-600 - installed some SW and everything has stopped working...

  Hello:

  I installed a few SW and:

  1. the menu that appears at the top of the screen when you press the Fn key with something arrested appear.

  2. the blue icon on the front of the machine that displays the status of the WLAN has stopped working, although the WIFI does not work always.

  3 Toshiba Flashcards started popping up with an error saying they have stopped working - are there flashcards in this machine at all?

  4 then, Control Panel / programs and features / turn Windows features on / off - whatever it is, I would like to add, it ends with an error - "an error occurred when installing the sw.

  5. in addition, tried to upgrade to the latest Toshiba Bluetooth stack. The installation is never - ending crashes

  6. access the hard disk is really slow. Do not know why. Any idea?

  In the old notebooks from Toshiba, I would setup just a package of COMMON MODULE, but I can't find something like this for Vista.

  Any help on this appreciated. Please, send them to [email protected], too.

  Hello Jiri

  As a first step, I will confirm what Robin wrote on the package of added value. Back to your problem: no one knows what kind of software you installed and t is possible that now you have some negative influence on the functionality of Flash cards. Please try to reactivate the flash cards. You can do this next start - all programs-Toshiba-Utilities-Restart Flash Cards.

  To be honest, after installation of some software there are many issues with your laptop nice Portege and maybe you need to restore the operating system to an earlier time using System Restore option. After having done that, I'm sure that everything will be OK again.

• Help and Support does not work as you wish

  Original title: Help and Support Center

  I'm finding that doing a search using Help and Support Center search box, looking for is more responses on the microsoft site, as it has already done. This aid was dropped for Microsoftxp home version 2002 service pack 3 , or is there a problem that I don't know about my system? Any help or information would be appreciated.

  For those who have experienced this problem

  I note that all solutions have been validated, IE

  1 re - install & support.

  2. run SFC/scannow,

  3. create a new user profile by means of microsoft suggeted,

  "Are not, (I repeat, not) work to solve this problem.»

  The only solution I've found that works is to

  1 create a new user

  2. move ( NOT copy) all of your files and folders in My Documents,my music, my pictures, and my videos folders of your damageduser profile for the new user profile in place corresponding installs under this new profile.

  3. do not copy or move hidden files or folders that you do not have created and hidden from yourself.

  4. you must also ensure you save settings, emails and contacts (contacts already in the .pst in Outlook file) by using the appropriate method for your e-mail program to allow for the recovery of these in your new profile.

  5. you can export your Favorites RSS (and biscuits)Internet Explorer under your old profile to a file in your new profile, and then import them from your new profile, after that you run Internet Explorer from here.

  6. don't worry about the programs, they are available to all users.

  I hope this can help someone else, who had the same problem I did.

  Aussie

• "Away from the taskbar" taskbar and Explorer has stopped working

  There is a bug with the taskbar. Here's a video: www.youtube.com/watch?v=qGDVjj93oKA

  I did a disk cleanup to delete all the thumbs and other things. I also reset some things to clear the messy icons (leave a tutorial to another question on this site). Once I clicked on a program that was not in the taskbar (because I removed it some time ago) and he said "Unpin the taskbar." Although it wasn't there, I clicked and it I got a message saying that the Explorer has stopped working. Is there something else with the register or the temporary data file that I need to reset? I'm not the average user. Can you help me please?

  News of the computer: http://prntscr.com/5pqovk

  More information: http://prntscr.com/5pqp54

  I've already updated my computer completely. I have not installed the virus because I have AVG and I also use Sandboxie and Virtualbox.

  Edit:

• I installed the update to CC on my PC and it has stopped working.

  The other day I installed the update for Creative cloud on my PC (Windows 8).  It has stopped working completely.  I tried to uninstall and reinstall the program several times.  Whenever I uninstall it, Windows says it can't be uninstalled correctly.  When I reinstall, the icon returns on my desktop but when I try to open anything that happens.  I need this program to download Photoshop and I'm VERY frustrated.  Any advice will be appreciated.

  Sign out of your account... Uninstall... to run vacuuming...

  -http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)

  -using the vacuuming after uninstalling and prior to the relocation is necessary

  -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html

  -Restart your computer... Sign in to your account... Reinstall

• Satellite A200 - 23K - Excel and Word has stopped working

  Hello!

  I have a problem on my Toshiba Satellite A200 - 23 k. I installed windows 7 and office 2010. I have a problem whenever I try to run excel or word it stop working. It shows who has stopped working the window.

  Maybe someone had the same problem and knows a solution? Thank you in advance. Waiting for answer

  Hey Buddy,

  As far as I know Office 2010 isn't on the market yet and he s only available beta version.

  You must choose an official version of the office such as Office 2007 or 2003. Both versions work well and most of the problems he's already resolved.

• Windows XP Help and Support does not work anymore!

  Help!  One day, when I clicked Start and then click Help and support , nothing's happened.  Is there anything, after that I clicked it that nothing came.  There was no error message nothing.  I tried to back up using windows Explorer, but could not get it to come.  I ran Microsoft Security Essentials scans (I use Security Essentials) and two online programs for viruses and dracovenii.  I don't remember anything that might perhaps explain this.

  Hello

  (1) don't you make changes to the computer until the problem occurred?

  (2) when was the last time it was working fine?

  I suggest you to follow the steps from the article below and check if it helps:

  Cannot load help and Support Windows:

  http://support.Microsoft.com/kb/555472

  Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/322756/

  Hope this information is useful.

• HP Back up and restoration has stopped working

  Moose title: Back up and recovery

  I just got a message from WINDOWS on my screen saying WINDOWS found a problem on my computer which needs attention.

  When I clicked on the dialog box, I had another box titled "Reports on the problems and solutions" with a message saying that HP Backup and Recovery Manager has stopped working properly - an update is available that solves this problem.

  Below there is a button that says "click here to download the update from HP"

  However - when I click on this button - nothing happens. His death or frozen or something.

  Anyone got any ideas?

  http://welcome.HP.com/country/us/en/contact_us.html

  As it is a software of HP you have problems with, you will need to contact HP at the link above.

  See you soon.

  Mick Murphy - Microsoft partner

• help and support will not work

  My HEP and support does not start on my vista

  Not your problem in the following category falls...
  "If when you try to open help and Support in Vista and you get an error message and help does not correctly open, or you receive a message that WinHlp32.exe is no longer supported, then this will show you how to fix these errors common and other assistance and extra"
  If so, please try the tutorial below:
  http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

  A system restore may also make the thing as long as this problem started not more than 10-15 days ago, and you remember the date subject & assistance worked very well.
  Here is the tutorial:
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html

  t-4-2

• "Help and support" no longer works for Windows 7 reviews

  "Help and support" on my Windows 7 does more for me as a user. It worked well for years and still works if I log in as an administrator. As long as user, I get the "help and support" and then search engine whatever it either in the search box returns with '0 results for the WORD '. For example if I am looking for the word 'file', he returns with "0 results for file .

  How can this be repaired? I really liked being able to use the search of Win 7 "help and support" feature thank you.

  If you mean that you see something like this:

  

  Search Google says to disable this check box under Options, settings:

  

  Results:

  

• disk clean up of maintenance and Explorer has stopped working

  My Explorer and disk cleanup has stopped working, do you know why? address email is removed from the privacy *.

  It is always sensible in this situation to achieve a malware check

  Start the computer in safe mode with network and download and install Malwarebytes (free version for individuals only), updated definitions and run in safe mode. Disable other security software while you do the analyses.

  http://www.Malwarebytes.org/

  Download and run SuperAntiSpyware (Free Edition)

  http://www.SUPERAntiSpyware.com/download.html

  Some malware is installing the entries of proxy server redirecting internet connections. If you encounter this problem step 2 see in the following link:

  http://www.myantispyware.com/2011/02/21/how-to-remove-Internet-Security-Essentials-virus/