Help and Support was not able to start

When I open help and Support Windows, it shows me the following error message:

"Help and Support was not able to start
For more information, contact your system
administrator or visit
http://windowshelp.Microsoft.com.

(I'm the system administrator only)
I am facing this problem for more than a year.
System details:

Windows Vista Edition Home Premium SP2 32-bit
Internet Explorer version 9

Hi Aditya,

This could be caused by the virus or corrupted system files on the computer.

Follow the following troubleshooting methods:

Method 1:

Download Microsoft Safety Scanner, then scan your computer for viruses and malware then check how it works.

You can download Microsoft Safety Scanner from the link "scan to Microsoft Security.

Note:  The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again. All data that are infected must be cleaned only by deleting all of the data, which means that there is a risk of data loss.

Method 2:

Run System File Check to fix the corrupted system files and then check how it works.

See the link "How to use the file system tool Checker to troubleshoot system missing or damaged files on Windows Vista or Windows 7" to run the System File Check.

Note: It can ask the Windows DVD difficulty and allowing SFC to do more than minor repairs. Could some of the files saved on your computer are deleted when fixing corrupted files.

If the problem persists, please answer. We would be happy to help you.

Tags: Windows

Similar Questions

  • Windows Help and Support will not start.

    My brother is running windows Vista, and the application help and Support Windows will not start.  The exact wording is:

    "Help and Support could not start.  For more information, contact your system administrator or visit http://windowshelp.microsoft.com"

    Clicked on the link but no help at all.  A system restore would work, and if yes, what are the other effects there - he will have to reinstall all windows updates, service packs, etc.. ?

    I could restore just the request of assistance?  If so, what files can I restore and where are they located?

    I stick with XP.  Vista makes no sense to me and I can't find anything!

    Hello lynndisplayname,

    Thanks for posting on the Microsoft answers Forum.

    Click on the article number KB and review of the article.

    KB Article ID: 917607 -I can not open Help files that require the Windows Help program (WinHlp32.exe)
    There is a download in the article for 'Download WinHlp32.exe for Windows Vista'. Download the WinHlp32.exe file and see if it
    help to solve your problem.
    Sincerely,

    Marilyn
    Microsoft Answers Support Engineer
    Visit our Microsoft answers feedback Forum and let us know what you think

  • Windows Help and support does not start

    Windows Help and support will not start. I get an error that sent me to the web site for help.

    Hello

    The 1st should help solve the problem, and the others are just in case.

    How to fix the Windows Vista Help and support
    http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

    Windows Vista and Support help pages do not display correctly
    http://www.Winhelponline.com/articles/194/1/pages-in-Windows-Vista-Help-and-support-are-not-displayed-correctly.html

    "Help and support error" - Service not started
    http://WindowsXP.MVPs.org/Helpsvc.htm

    Difficulty of support and Windows Vista Help
    http://www.Windows-now.com/Media/p/36567.aspx

    I can not open Help files that require the Windows Help program (WinHlp32.exe)
    http://support.Microsoft.com/default.aspx/KB/917607

    I hope this helps.
    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Message when you try to print "AcroRD32.exe impossible to locate the"..." "Componet app was not able to start because"DLBAGF. "DLL"

    I am trying to print a document and I get this message "AcroRD32.exe Unable to locate component"... "app was not able to start because"DLBAGF. " DLL' not found... Reinstall the application can solve problem... can you me please help... Thank you

    Moved from feedback

    Original title: my problem is with Microsoft Adobe...

    No problem.

    This link can be a good start for you.

    http://forums.Adobe.com/message/4957379

    Good luck with the resolution of the problem.

  • Windows Vista Service Pack 2 (KB948465) I get the error code 80092004 and it was not able to load.

    Windows Vista Service Pack 2 (KB948465) I get the error code 80092004 and it was not able to load.

    Free unlimited installation and compatibility support is available for Windows Vista, but only for Service Pack 2 (SP2). This support, initially planned to end on November 26, 2009, has been extended until February 26, 2010. Availability of support chat or messaging differs depending on your location. Some questions may require that more support for which he is advanced a charge.  Go to http://support.microsoft.com/oas/default.aspx?prid=13014&gprid=582034 & select appropriate category (i.e., download problem;) Installation problem; Problems after installing a service pack). ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • Help and support does not work.

    Original title:

    win xp my help and support does not work

    Windows Help and support will not work

    Hello

    1. what exactly happens when you try to open help and support? You receive an error message?
    2. what service pack is installed in the computer?
    3 did you changes to the computer before the show?
    To resolve this issue, start the Help and Support Center service and set it to automatic. Follow these steps:

    (a) click Start, run and type Services.msc.

    (b) double click on Help and Support

    (c) to set the startup type on automatic.

    (d) to Start the Service.

    See also:

    Menu help and bootable media will not open

    http://support.Microsoft.com/kb/555329

    Registry warning:

    To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:
    322756 (http://support.microsoft.com/kb/322756/)
    How to back up and restore the registry in Windows

    Let us know if it helps!

  • I had signed up for acrobat reader Pro and I was not able to use it. Why?

    I had signed up for acrobat reader Pro and I was not able to use it. Why?

    What is your operating system?

    Most likely, you will need to exit the Safari completely process, not simply close the browser window.

    Here's how to contact customer service by chat or phone, but the phone support is limited to the day from Monday to Friday in the United States or your country of residence.

  • I just buy CS6 Web Upgrade for $749 online and I was not able to install the upgrade? Someone at - there asolution for this?

    I just buy CS6 Web Upgrade for $749 online and I was not able to install the upgrade? Does anyone have a solution to this?

    We have all tried, entered the serial number CS5 first, then the number of CS6, but it did not work. Can I get a refund if it doesn't work?  I feel like I'm getting ripped off. I can't speak to the service to the customer or chat support.

    Moving to this discussion in the download, installation, commissioning of forum.

    Pcruz can you registered your serial number of Creative Suite 6 http://www.adobe.com/successfully?  You can find additional details to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.

  • Search functions and help and Support does not properly in the start menu

    If I click search on the start menu, it opens with a small dog who sits down and nothing else. If I click on help and Support, I see the hour glass for a nano second and then nothing happens.

    My search function is back (with my dog).  Seems to have come back after re-installation of XP Pro.  However I have other problems re: my post today.

  • Windows in Help and Support does not

    My Windows Help and Support function has stopped working.  When I try to launch Help and Support in the start menu (under Vista), I have the message

    "Not found in the help topic, this content under construction, we have couldn't recover the reqested topic."

    To anyone who has this same problem, I have found a solution!  I created a new user account, and when I registered under this new account, I was able to access my Windows Help and Support finally!  To create a new user account, follow these steps:

    1. click on the Start button and then click Control Panel.
    2. click on classic view in the left panel.
    3. double click on user accounts.
    4. click on Manager another account.
    Note: Click 'Continue' if the window (UCA) user account control prompts.
    5. click on "create a new account".
    6 type the account name and select an account type, the administrator or Standard user (I used administrator, do not know if it works with a Standard user account).  Then, click on create an account.
    7 restart the computer, and then sign in using the new user account.  Your help and Support Windows should now be available.

    PS Thank Sabrina Shen to Microsoft Support for this solution (* address email is removed from the privacy *).  She was helping me with another question (I was unable to access the Microsoft Update site), and I found that the solution worked for this problem, also.  Thank you, Sabrina!

  • In XP, when you try to click on Help and Support Center, the message to start the service

    Windows XP Professional SP3 32-bit - my help and support center is missing. When I click, it says start the service named 'help and Support '. How do I do that?

    * original title - lack of help and Support Center *.

    Thanks for the help :) Also, when I open my computer or any other program like the trash, the bar on the left side of the screen with the options (i.e., in the trash, which allows me to empty the tray) isn't here... Is there anyway that I can get it? I thought it was something to do with the help and support center, but even after that I got help and assistance, that sidebar is not there...

    For this bar, open desktop (or any other folder). Go to tools-> Folder Options and in the general tab, check the show common tasks in the option box of records under the tasks column. The bar appears.

    I hope that helps!

  • Windows XP Help and Support does not work anymore!

    Help!  One day, when I clicked Start and then click Help and support , nothing's happened.  Is there anything, after that I clicked it that nothing came.  There was no error message nothing.  I tried to back up using windows Explorer, but could not get it to come.  I ran Microsoft Security Essentials scans (I use Security Essentials) and two online programs for viruses and dracovenii.  I don't remember anything that might perhaps explain this.

    Hello

    (1) don't you make changes to the computer until the problem occurred?

    (2) when was the last time it was working fine?

    I suggest you to follow the steps from the article below and check if it helps:

    Cannot load help and Support Windows:

    http://support.Microsoft.com/kb/555472

    Important this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    How to back up and restore the registry in Windows

    http://support.Microsoft.com/kb/322756/

    Hope this information is useful.

  • Help and Support does not work as you wish

    Original title: Help and Support Center

    I'm finding that doing a search using Help and Support Center search box, looking for is more responses on the microsoft site, as it has already done. This aid was dropped for Microsoftxp home version 2002 service pack 3 , or is there a problem that I don't know about my system? Any help or information would be appreciated.

    For those who have experienced this problem

    I note that all solutions have been validated, IE

    1 re - install & support.

    2. run SFC/scannow,

    3. create a new user profile by means of microsoft suggeted,

    "Are not, (I repeat, not) work to solve this problem

    The only solution I've found that works is to

    1 create a new user

    2. move ( NOT copy) all of your files and folders in My Documents,my music, my pictures, and my videos folders of your damageduser profile for the new user profile in place corresponding installs under this new profile.

    3. do not copy or move hidden files or folders that you do not have created and hidden from yourself.

    4. you must also ensure you save settings, emails and contacts (contacts already in the .pst in Outlook file) by using the appropriate method for your e-mail program to allow for the recovery of these in your new profile.

    5. you can export your Favorites RSS (and biscuits)Internet Explorer under your old profile to a file in your new profile, and then import them from your new profile, after that you run Internet Explorer from here.

    6. don't worry about the programs, they are available to all users.

    I hope this can help someone else, who had the same problem I did.

    Aussie

  • The logo of help and Support does not open when I click on it. It has always worked before today, 7 October. Title: Help and Support

    Logo help and support on the office just stop working. How do you get it working again<>

    Click Start, run and type:

    %windir%\pchealth\helpctr\binaries\helpctr.exe

    Press {ENTER}

    If Help and Support Center does not open, try to reinstall by using the PCHealth.INF method which is explained here.

    Ramesh Srinivasan . The Winhelponline Blog
    Microsoft MVP, Windows desktop experience

  • WIndows Vista Help and support does not

    When I try to open the help and support, I get an error that says hel and support could not be started.  No code error or something like that.

    Hi StuartPaterson,

    Let's try a SFC scan to see if you have missing or damaged system files.

Maybe you are looking for

  • ePrint, claimed printer need unclaiming but the previous user is unknown

    Hello I hope someone is able to provide some advice/help on how to make a printer, already claimed, not claimed for eprinting? The previous user has left the company, and I have the printer now... Thanks in advance for your help

  • HP Pavilion dv6910us can't find the network device driver

    My computer laptop specifications: Product name: dv6910us Product number: FE653UA #ABA My problem: Windows 7 32 bit does not have the network adapter network driver. I tried to connect online network Port RJ45, flickered light in this RJ45 port, it i

  • Update for Windows XP (KB2653956) security fails to apply the error Code 0 x 80070005

    Update for Windows XP (KB2653956) security fails to apply with error Code 0x80070005. I tried unsuccessfully to automatic and manual applications. I am looking for a solution to this problem.  "Cumulative Security Update for Internet Explorer 8 for W

  • HP Officejet 7500 a: print on A3

    I'm trying to print a word document with text with images and text area. It is in a text box so printing can be mirrored to print on iron on transfer paper. (tried to change the types of paper)  It won't let me print A3 size on A3 just spits out pape

  • Components layout

    Hello I have 3 grids on my screen. I want that little space between them. How do I get it. private GridFieldManager setupGrid(int grid) { GridFieldManager gfm = new GridFieldManager(new int[] {110, 150, 50}, 110, 0); gfm.setBackground(BackgroundFacto