Help and Support Windows has encountered a problem

Similar Questions

• Cleaning my disc shows a window saying Windows has encountered a problem and needs to close HELP!

  My computer works fine, but when I try to lift the cleaning disc, I get the window saying: Windows has encountered a problem and needs to close. Please help me.

  1. http://support.Microsoft.com/kb/823302 
     The disk cleanup tool stops responding
  2. http://support.Microsoft.com/kb/812248 
     The disk cleanup tool stops responding while it is compressing old files on a Windows XP-based computer

• Windows has encountered a problem and needs to close

  Windows has encountered a problem and must close is happening frequently. ; When I try to close it won't let me

  Hello

  Thanks for posting your question in the Microsoft Community Forums.
  It seems that you receive error message "windows has encountered a problem and needs to close" on the computer.

  Provide us the information to help you further.

  1. don't you make changes on the computer before the show?
  2. when exactly you receive the error message?

  Try these steps and check if you are able to solve the problem.
  Method 1:
  Step 1: Check if the problem occurs in safe mode:

  A description of the options to start in Windows XP Mode
  http://support.Microsoft.com/kb/315222
  Step 2: If the problem does not occur in safe mode then you can perform a clean boot and check that helps:

  How to configure Windows XP to start in a "clean boot" State
  http://support.Microsoft.com/kb/310353

  Note: When the diagnosis is complete do not forget to reset the computer to a normal startup. Follow step 7 in the above article.

  Method 2:

  You can scan System File Checker to fix corrupted files.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)
  http://support.Microsoft.com/kb/310747

  Reference:
  File system (CFS) Checker
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/system_file_checker.mspx?mfr=true

  If you are always faced with the question, please respond with more information, and we will be happy to help you

• Error: "Windows cannot open help and Support." "To solve the problem, see Help and support.

  Original title: help & support

  When you try to use help and Support on the start menu, a small window opens saying "Windows cannot open help and Support." To troubleshoot the problem, see Help and support. "It's double Dutch to me. Can someone help, please?

  Hi EdwardBahr,
   
  -Remember to make changes to the computer between the calendar when things worked fine and now?
   
  Try the steps listed in the following article and check, if it helps in fixing the issue:
   
  You cannot open the help and Support Center in Windows XP
  Cannot load help and Support Windows

• Windows Vista, help and support service has disappeared.

  Windows Vista, help and support service has disappeared. When I try to use Windows Vista Help & support it does not load, it is as the program was never loaded, how up-load this file? Thank you

  See this tutorial apply to the question you:
  Vista - Help and Support in Vista
  http://www.Vistax64.com/tutorials/87497-help-support-Vista.html

  t-4-2

• Satellite L305D-S5892 - Windows has encountered a problem

  Hello

  I have an I have a Toshiba-L305D-S5892
  With Vista Home Prem 32

  I have a few problems and am currently blocked.

  Each problem below, is a problem that I met after taking a few steps.

  * The 1st problem *.

  A few hours ago my screen was frozen just after I tried to install this codec from microsoft, so the only option I had was to do a hard reset.
  When my computer back on, I received this message:

  Windows has encountered a problem communicating with a device connected to your computer.

  This error may be cause of disconnect a device removable storage such as an usb external drive while the appliance is in use or by defective as a hard disk hardware or the CD-ROM drive which is a failure. Make sure that all removable storage is properly connected, and then restart your computer.

  If you continue to receive this error message, contact the manufacturer of the equipment.

  File: \Windows\system32\winload.exe

  Status: 0xc00000e9

  Info: An unexpected I / 0 error has occurred.

  I didn't have any usb device or removable in media.
  I can only access my utility series at the beginning, which is this menu: hand-Advanced-display-security-Boot - out

  * 2nd problem *.

  I opened my laptop and released the CD / DVD + RW, he started upward and now I get this message:

  For Realtek RTL8101E/8102E PCI - E Ethernet Controller v1.07

  PXE - E61: Media test failure, check cable.

  PXE - M0F: Exit PXE ROM.

  No boot device - insert boot disk and press any key

  * 3rd problem *.

  I downloaded the NEOSMART repair Cd.

  Once I'm in the System Recovery Options, it tells me to select an operating system. However it has not traded. If I press drivers to load, then a message tells me to insert the media, and then select drivers. I almost 'ok', and then am taken to explore, when there are a few system files and files (all empty)?

  I'm confused... any help?

  Hello

  For me, it looks like a problem with the system eventually installed the HDD failures.
  Why?

  Due to the issue described in point 2.
  PXE - E61: Media test failure, check cable error is displayed because the phone didn t find the installed operating system and try to boot from LAN.
  This happens especially if the HARD drive was not recognized by the BIOS.

  My recommendation;
  Access the BIOS and check if the HARD drive is listed there.
  If this isn't the case, then you will need to replace the HARD drive and reinstall the operating system.

  If the HARD drive is listed in the BIOS, then take a recovery disk and try to reinstall the OS again.
  If you have no recovery disc, then you can order it here.
  (I guess it's a Toshiba laptop model we)
  https://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/serviceUnitVerification.jsp?orderType=SFF

  Good luck

• Windows has encountered a problem: status: 0xc00000e9

  Windows has encountered a problem communicating with a device connected to your computer.

  File: / Boot/BCD

  Status: 0xc00000e9

  Info: an unexpected i/o error has occurred.

  That's what my laptop won't let me go, I can't support on enter or escape and when I restart it f8 does not work. HELP PLEASE!

  Hello

  1. did you of recent changes to the system before the show?

  2 you have. what external device connected to the system?

  3. what happens when you try to press F8?

  Method 1:

  Follow the link below and follow the steps, check if it helps.

  What are the system recovery options in Windows 7?.

  Method 2:
  
  Also run the check disk in Windows Recovery mode.
  To do this, follow these steps:
  (a) open the Windows Recovery Mode command prompt
  (b) type C: and press ENTER. On C:\ prompt, type chkdsk /r and press to enter.
  
  Note: This could result in a loss of data on your computer; It is recommended that you back up all important data on the computer before performing this operation.

  Let us know if it helps.

• desktopagentagenttray - what is it and why she has encountered a problem

  What is - this and why she has encountered a problem?

  See if this other thread helps: http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/desktop-tray-agent-has-stopped-working/ec9f6b7a-4ff5-4eb6-95c5-4344eba682bd

  The summary of this thread, is that DestopAgentTray is part of the setup of Qwest.  If you uninstall setup of Qwest, this problem should go away.  This isn't a problem of office, so I moved it to "Repair and system recovery" windows forum.

• Windows has encountered a problem communicating with a device connected to your computer. Status: 0xc00000e9.

  * Original title: 0xc00000e9

  Hi all

  I had a problem - would be great if someone could help me!

  =====

  Windows has encountered a problem communicating with a device connected to your computer.

  This error...

  File: / Boot/bcd

  Status: 0xc00000e9

  Info: An unexpected i/o error has occurred

  ==========

  I press ESC = exit or enter = continue it tries to start, but eventually back to the black screen. So I can't pass this screen. I do not of hava a recovery for Windows disk... And the laptop is a Sony Vaio with Windows 2008. A couple of days, I have connected to my work through the laptop environment and forgot to close - battery went down--and now this...

  Can anyone help?

  Please see the message (response) by Afsal Taher:
  http://answers.Microsoft.com/en-us/Windows/Forum/all/new-computer-running-Windows-7-unexpected-IO-error/46b4fc7a-9a83-4db2-9a00-dca512797e61

• Windows has encountered a problem with the DVD/CD on Qosmio G20

  has obtained a g20, problems with the cd player. When I go to copy or move music or pictures on my cd/dvd, I get a pop up saying windows has encountered a problem with this drive...
  can someone tell me what is happening.
  Thank you

  On this path, it is not easy to say anything. Try to remove the drive from Device Manager, and then restart the device. The unit should be recognized and installed correctly.

  If you want to create data CDs using windows options please check disc recording option. Check the properties of the drive and check option under the recording tab.

  Good bye

• Windows has encountered a problem, try to copy a file... why?

  Windows has encountered a problem, try to copy a file... why?  MikeW

  There are many possible reasons.  What you have tried to do over time?  Is there additional information printed with this message?  A few possible reasons come to mind:

  • The file was opened exclusively by the operating system or another program
  • The full path to the file from the C:\... contain more than 256 characters
  • Permissions problem: you have read permissions for the file or permission in writing to the destination
  • The file entry or damaged directory disk sector. (Run the command chkdsk with the /R option to this address)
  • The file is larger than 4 GB and you try to copy it to a disk formatted with a FAT file system.

  I'm sure that there are more reasons, but need more information.

  HTH,
  JW

• When copying pictures on a CD, the error message "Windows has encountered a problem trying to copy this file.

  Try to copy photos on CD. I get the message "Windows has encountered a problem trying to copy this file", it comes on for each photo in the file until they are all updated. This method used to work well. Answers would be appreciated.

  You are in your folder my pictures?

  What happens if you do the following...

  Select (highlight) a group of miniature photos...

  Right-click the group selected...

  In the menu choose... Send to / DVD - RW drive...

  Transfer Photos to a CD - how to burn Images
  http://www.brighthub.com/multimedia/photography/articles/5126.aspx

  ===

  FWIW... the following freeware can be worth a try:

  CDBurnerXP
  http://www.CDBurnerXP.se/
  (works on XP / Vista / 7)

  Download CDBurnerXP
  http://CDBurnerXP.se/download.php

  CDBurnerXP - create data disc
  http://CDBurnerXP.se/help/data/compiledata

• Windows has encountered a problem

  Remember - this is a public forum so never post private information such as numbers of mail or telephone!

  Ideas: Windows has encountered a problem and needs to close... Send error report do not send... Its saying my Explorer Exe is corrupted how to fix

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

  Hi coarobinson,

  1. when exactly you get the error message?
  2. don't you make changes before the show?

  Try these steps and check the result.
  Step 1: Start a new explorer.exe process
  a. right click on a zone empty of the taskbar and then click Task Manager.
  b. click on the process, right-click on explorer.exe and end task.
  c. press CTRL + ALT + DELETE, and then click Manager tasks.
  d. click on the file menu, click New task (run...).
  e. type % windir%\explorer.exe, and then click ok.
  f. check if the problem persists.

  Step 2: Scanner of sfc (System File Checker) to see if any system file is missing or damaged. To do this, try the following steps:
  a. Click Start, click Run, type cmd and click ok.
  b. at the command prompt, type sfc/scannow and press ENTER.
  c. once the analysis is complete, restart the computer and check if the problem persists.

  Note: You will be asked to insert the Windows XP disk, if a file is missing.

  For more information, see Description of Windows XP System File Checker (Sfc.exe)

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Help and Support Windows keeps popping up.

  Windows Vista Help and Support Windows keeps popping up. I've got One Care antivirus and I do not know what is the cause of the problem. I restarted my laptop, it disable it in the options available in the settings of help and support, but no results. It's always the same. Help, please

  Updated answer:

  Try this:

  The reason may be spyware or adware or... If it is unexpected, if not, there is a problem with a Microsoft program.

  So try scan your pc using:

  http://www.Malwarebytes.org/ very good Anti malware

  http://www.SUPERAntiSpyware.com/ very good Anti Spyware (for scanning)

  http://www.Safer-Networking.org/en/SpybotSD/index.html (for scanning)

  Hitman Pro! http://www.SurfRight.nl/en

  use for protection:

  http://www.JavaCoolSoftware.com/SpywareBlaster.html (very good for protection)

  Try using another antivirus that could do! Not sure! Avast (recommended)
  or scan online like Trend Micro, we're pretty good!

  I hope this helps!

  Please also visit my blog here http://safeworldwidewebsurfing.blogspot.co.uk/

• Keep the help and support window always on top

  It's amazing to me the problem is often to find information to help on a simple topics in Microsoft Help and Support.  For example, as new Vista, I spent over an hour looking for the Protocol parameters to keep my window help and Support, always on top while I'm trying to follow his instructions on a topic.  All the variations of 'always help and support window always on top' I used, in the help on the computer, offline were in vain.

  So, can someone answer for me I do this?

  Hello

  1. you try to set this option on any particular application or with Microsoft word?

  If you try to set this on Microsoft word, you can read the following article and check if it helps:

  http://Office.Microsoft.com/en-us/Word-help/work-with-the-Help-window-HA010062279.aspx

  If you need additional support regarding keeping this option in Office programs, you can post your request in the bodies of the Office.

  Check out the link:

  http://social.answers.Microsoft.com/forums/en-us/Group/Office

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.