HELP blackBerry Smartphones: 9320 - Wifi connected but no internet

Could someone help me solve this problem? Thank you

Hello

When you say that your WiFi is connected, I assume you mean that the WiFi symbol is white, correct? If so, there are a number of things to try. First of all, I would like to start by rebooting your device. To do this, remove the battery for 15-30 seconds, reinsert and wait for the device to reboot.

Once you have done this, if it still doesn't work, go to your options of WiFi and remove the connection from your phone. Reboot the phone by using a battery pull and then reconnect to the WiFi network. If it still does not respond, you may need to check your router settings to make sure that your router is to give access to your BlackBerry. If you need assistance with this, please post back with the brand and the model number of your router.

I hope this info helps!

Tags: BlackBerry Smartphones

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