Help Blackberry Smartphones blackBerry on Twitter
How is - a send a message to Blackberry help on Twitter? I tried, but the app Twitter says BlackBerry help must be first of all follow me. (Sorry, I don't know much about Twitter.)
You can send a public @ message, but not a private message unless this person is 'follow' you as well.
Tags: BlackBerry Smartphones
Similar Questions
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Untrapped exception error Smartphones blackBerry for twitter
Hello
Since yesterday, when I try to open Twitter on my BB Bold 9900, I get the following message
Eception exception: ApplicationRegistry.getOrWait (0x4e88707b24a6c2b6) owner died Thread [SearchableThread::net.rim .device .extra .app .twitter *.search searchable .Twitter, 2]
Help, please!
Hello and welcome to the community!
There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:
Sometimes, the code simply is damaged and needs to be updated - just like a reboot:
- Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.
If it doesn't boot properly, then you need to try Safe Mode:
- KB17877 How to start a BlackBerry smartphone in safe mode
The toughest possible causes are an app behave badly. Fortunately, the error itself pointing you the problem... Twitter. I recommend that remove you / reinstall to see if that helps.
The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application. Yet another method is to recharge the BB OS itself, leaving little time between the addition of other applications on the BB in order to be able to determine exactly what is the cause.
Good luck and let us know!
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Help blackBerry Smartphones! Issue of Curve 8520
Hi all
Please help me - I've updated my curve today but my PC is dead to half way through. Now when I turn on my phone it just comes up with a list (files, pictures, contacts, etc.) and the statesBlackberry platform 5.2.0.67. I try and close, click on them, but it just says error. How do I fix my phone back to normal?
Help, please
Hello and welcome to the community!
(Credit JSanders)
There are two methods for recovering for you to try:
Method 1:
- Open the Blackberry Desktop Software and connect your device to your PC with the USB OEM cable and without inserting the battery.
- You will get three options: try again, update or cancel; Click Refresh.
- Once, it is at the stage of initialization of 'pocket', insert the battery.
- If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.
Second method:
- Start your BlackBerry in safe mode. KB17877 How to start a smartphone BlackBerry in Mode safe
- Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
- IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
- Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
- Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.
Good luck and let us know!
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Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.
I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too. Pls help me.
Hello tooblackish
Welcome to the Forums of the BlackBerry Support
Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.
To solve your problem, I suggest to re-install BlackBerry Messenger! To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.
KB10040 : How to display or remove installed application on a blackberry smartphone
Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.
Try it and tell us how it goes.
_______________________________________________
Please note:
If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance
KB20554 How to back up and restore the BlackBerry Messenger contacts list
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HELP blackBerry Smartphones: I BIS, but BBM and Gmail only works on network and NOT on wifi
Hi all, sorry in advance if this problem has already been postponed.
I myself recently had a bold 9900. Everything worked well, but I met a pretty big problem which I spent hours looking for fix on the internet today, but nothing helped. So I decided to make an account on here to see if anyone can inform me personally with a solution. My carrier is O2 (UK), but I use the sim card while living abroad in Czech Republic. I don't meet with this problem on my previous BB (torch).
I buy a monthly BIS data plan and it is still active at this moment - it is clear from "EDGE" that appears at the top right of my screen when the network is enabled or "3 G" (with the blackberry icon) .
When the network is running - my BBM, Twitter/Fb apps, Gmail, browser all works fine (as it should) because of my BIS.The problem:
Once I turn the networkand activate wifi WE, my BBM and Gmail work & the BB icon disappears from the top corner, instead of move slightly down to accompany the icon of intensity of the wifi (which would always be the case on my previous BB) right.
What is even more strange, given that BB icon is still missing, is that my BB Facebook and Twitter apps still work fine with wifi on, just like the Explorer... So why not BBM and Gmail?
(Which makes me ask: I thought that the BB Facebook and Twitter apps necessary BIS to work?)
Anyway, once I enter the 'wireless network' > menu > 'Troubleshooting' > "Wifi diagnostic", the following errors are displayed:
(1) UMA connection error. Status: Error of wireless network
(2) infrastructure blackberry connection error.
I tried to return the directories of service, which made no difference.
Help, please!
Well Yes, I tried yesterday (restore to factory wireless settings) does not. I have now restored the mobile to factory settings and I'm relieved to say that the BIS now works just the wifi.
Thanks for your advice anyway. -
HELP blackBerry Smartphones... transfer contacts
Blackberry style 9670 phone. has just been cut. no power nothing. I got a replacement phone. How to transfer my contacts because the phone is dead. Incidentally, I have blackbery protect on the dead phone. How to recover information. phone is dead... Please HELP
Hello and welcome to the community!
If the old BB is really dead, then it is not available as a source for restoring your data to your new device. Instead, you must use another source, one that you created before the old BB died.
If you made a backup of office, you can use the backup as a restore source file:
- KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file
If you were synchronizing with a Desktop Organizer (for example, Outlook), then you can use that as source for restore reconfiguring the RIM Desktop software now work with your new BB:
- KB03315 How set up the synchronisation of data using BlackBerry Desktop Software organizer
As you use BB Protect, is also an available food source:
- KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone
You must be sure to connect to, on the new BB, the same BB ID that you used on the old BB. If you have already created a new ID BB on this new BB, then you go to your old ID BB:
- KB26694 How to change the BlackBerry ID on a BlackBerry smartphone or BlackBerry PlayBook Tablet
This will allow even you to migrate other things that were on your old BB - for example, documents of purchase/download AppWorld.
Good luck!
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Help blackBerry smartphones, that I need to reload my OS
I have a blackberry on my PC desktop software and when I check the updates, there was none, but it has not been updated, I was going to because I tried to reload my OS, after having checked the update a message popup and there was no update avalieble, but "dialog to view other avalieble in the lower left corner is not" I did the same thing on storm «» the dialog"but it does not appear on my OS6 boundle 695 touch9800, please help me I really need to reload my OS
Hello!
As a community of volunteers supported users, there is no commitment for when / if any position will respond to the. We try, but we too are human beings human and also have a life to live. In addition, many of us who spend a lot of time here are in the USA... and the last weekend (Thursday, by starting earlier for some) was a period of holidays in the USA, many volunteers making busy with their life and unable to post here. Therefore, the delay in responding to your message is, while not unexpected, that unhappy. Of course, this solution was posted maybe of thousands of times already... some research site should certainly have revealed to you earlier, rather than waiting for a response, perhaps?
Anyway... regarding your query - at the top of each device forum, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:
You can ignore the Desktop software for it and from a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:
Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:
- C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
- C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.
You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.
You can also try this procedure might limit the specific causal element:
- Load your OS "bare bones"... If everything is optional, do not install it.
- If the behavior is immediately, then try another OS with step 1
- If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
- Add one more thing - no matter how tempting, one.
- If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
- Repeat steps 4 and 5 until all things are responsible or the behavior presents
When the behavior shows up, you know the culprit... the last thing you have loaded.
If the behavior doesn't re-present, then you know that step 1 or 2 cured it.
If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.
If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:
- KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software
Good luck and let us know!
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HELP blackBerry Smartphones: Crash when Terminal upgrade... My BB8820 dead?...
Hello
The BB Desktop manager crashed during the upgrade of my BB 8820 terminal (Internet Explorer script error messages)... Now my BB is like stop and blinks RED...
What can I do to restart?... He finally died?
Help, please...
Thank you...
JL_cmder to wipe your device OS. Click this link for more details.
Check the steps below to update OS by installing device OS in the PC-
Step #1:
Before you begin, make sure that BlackBerry Desktop Software is installed on the computer.
Step #2:
Make sure that you have installed the software for device updated on your computer. Visit this link to get the software for device update the carrier OS download site.
Step #3:
Users can perform a full or selective data backup using the backup and restore tool in BlackBerry Desktop Manager using the following steps:
1. connect the BlackBerry device to the computer that is running BlackBerry Desktop Manager
2. open the BlackBerry Desktop Manager
3. double-click on Backup & Restore
4. Select backup to perform a full backup or select Advanced to make a backup of specific databases
5. choose a location to save the backup file, and then click Save
Step #4:
To perform a clean installation of the BlackBerry Device Software, do the following:
1. connect the BlackBerry smartphone to the computer and open BlackBerry Desktop Manager
2. double-click on the icon of The Application Loader
3. click on next to start the installation
4 type your BlackBerry smartphone password, if prompted, and then click OK
5. click on the check boxes corresponding to the names of the applications you want to load, and then click Next
6. click on Advancedand then click the check box next to erase all applications already installed.
7. click Next.
8. click on the check box next to of not automatically backup the application during the process of loading data
9. clear the check box next to the backup and restore applications installed wireless
10. click on Next -> Finish
11. once the process is complete, the load succeeded message
12. click close to return to BlackBerry Desktop Manager.
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Help blackBerry Smartphones! I need to remove the BB Messenger... dang I had never installed it!
Hi, I searched everywhere a way to get that off my phone, have a lot of things out there is not that much room, she becomes a little slow when it is full, so, if I could get that app 2.5 MB my phone is turned OFF, it would help a lot. Don't know why I installed it so I don't have any friends who use the dang thing! Help, please!
Thank you very much!
I feel like a * beep *, am usually the person that people are going to help with phones, computers, and I can't get off this stupid thing my phone now!
Cricket33
KB10376 Remove applications from the BlackBerry smartphone
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Yesterday my camera started to get really slow so I decided to restart it. I did and was still slow, so I did a batt pull. It seemed be allright job but started sometime send me errors (app 603 / and these application exception).
Now it takes a long time to turn on, when he does continues to give these errors and some things do not work, for example, I can see my contacts but I can't open it to see their information.
Before I format it, I was wondering if anyone had these problems and if there is no solution?
The only thing I would like to try and save it would be my contact list (no, I didn't save the device)
Any help is appreciated.
Thank you!
Hi and welcome to the Forums!
Run, don't walk, to this KB and make a backup immediately!
- KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone
Next - think about this behavior at startup. What happened just before that date? A new application? An update? Something else? Think very carefully, because the smallest thing can be causal.
anamobe wrote:
Before I format it
Have you thought about how you will try that? After all, 'format' is not a same command available on a BB...
If you decide to go ahead, I recommend a refill of BONE. from a PC, you can install any bundle of BONES to a BB via this procedure:
Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.
If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:
- KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software
Good luck and let us know!
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Help of Smartphones blackBerry with wifi / email setup my BB9700 unlocked
Hello
I had my (very old) BB9700 unlocked for my daughter and the SIM works fine for calls and texts. It seems to connect to the wifi (symbol), but when I try the browser I get "unable to connect to the internet, please try again later" and e-mail implemented only allows me to choose a "e-mail account work with a bb Enterprise Server. I can't find the manual op and it's been long that I was a user of bb. Can anyone help?
Thank you very much
p pod
Yes, that's correct. No data plan = no email, no BBM surveys, etc.. Nothing which requires BlackBerry services.
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Hi I have a bold 9900 it turned off it self even if a file has been download, I turned it on the prompt saying built in unaccesible memmory due to repair detected errors (YES), now it turns on I type the password, and then it crashes or restarts. I had the operating system reinstalled, but the same problem HELP!
Hi Danial9900
Welcome to http://supportforums.blackberry.com
Donwload 9900 OS 7.1.0.1098
You must cause the error 507
Download BBSAK
Connect your BlackBerry via USB (I recommend that you remove the password of your BB)
Wipe applied.
Showing error 507 that what follows applies1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.VIA | JSanders
You can update your BB via the Loader via CrackBerry
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(my 3rd attempt to get support on this critical issue)
.
Hello
.
I have improved my Torch (9800) a week ago and have been noticiing serious battery drain issues. The problem is VERY persistentand happens most of the time. I am currently on OS v6.0 bundle 3049 (v6.0.0.706, Devils, 6.6.0.246). My Wifi and Bluetooth are always TURNED off. Only by using the Bell service provider network, for which I have all 5 bars available.
.
I investigated further and found that the Blackberry system software was running with more than the processor - especially in the high 90s. And this corresponded over the hours until the battery was dead. I have since deleted all the apps I have suspecpected - such as the Office of Nice and LinkedIn. But the problem persists.
.
I also close all antennas - mobile network incl., and there is no change after 15-20 minutes.
.
Battery pull was made several times, as I checked and there are no new updates of OS.
.
Now, currently, only the Basic apps are loaded (Alt-Back): home, BBM, phone, Messages, Borwser. All other applications are closed or exit. The only antenna work is for the Bell network.
.
Further study in the modules of the system software of BB, I found that the net_rim_io_impl, is her consuming ALL the CPU. I don't know where/what this module does - so I'm not clear on this service within the BB I can disable (OFF) to get rid of the issue. Or soft. I can remove it to clear the issue.
.
Please see the following screenshots, the CPU for the system a little, drops as Options use a part, otherwise it goes back 90 years, if left alone: -.
And in the system software of BB: -.
.
Please help and guide, with either a fix to the module, or via a workaround solution, in which some service can be stopped or a setting can be changed to avoid this battery drain. This is my 3rd attempt to request for help - so far that anything is coming - not even an acknowledgment that there is a problem, or how I can get help. I'm still in the warranty period of 12 months.
.
Thank you!
I reload the OS at this point and not restore data after, it comes to prove that the device is ok.
You could make a backup and try to wipe it too if ok start selective points files until you find out what is the cause.
help reloading here
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HELP blackBerry Smartphones Blackberry Bold 9650 GMAIL EMAIL CONFIGURATION
Had to withdraw from my old Blackberry Bold 9650 for now and I try to add my additional email accounts. I had no trouble to add my hotmail and yahoo but it keeps giving me an error when you try to add my gmail accounts. The error indicates "address incorrect email or password. Check your email address and password. If the error persists, contact gmail.com"I tried this, without exaggeration, about 50 times. I have same triple checked that I put in the correct email and password using my laptop and it does not work on my phone. Help, please!
Sarah
sarahmoss09 wrote:
I went to the page you suggested, but it does not show how to get the password to specific app pulled up on my phone?
Did you read the article? the link is there. Turn on 2-Step-Verification and visit your passwords App page
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Please help blackBerry smartphones!
Can someone help please, I tried to download the update from Facebook and everytime I tried it failed, apart from that for some reason, now I can't even in my app world I deleted and reinstalled it, now when I click on it it won't even in the world of the app! So frustrated.
Please stick to one thread, so we can be fair to other posters who also want to have their problems solved
http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/BlackBerry-App-world-please-help/m-p/1781533
Ron
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