Help blackBerry Smartphones! -Lack of message, emails, icons of the camera on "BOLD" 9000

Saturday night my battery apparently lack of power completely.  When I tried to start, but there was no answer so I plugged and rebooted.  When it is turned on, the message text, the e-mail icon, icon of the camera icon and the cat icon Blackberry where everything is gone, on the screen.  Also the 'sound' icon in the upper left corner, you know that to control if the ring is strong, sweet, or vibrate, etc., is absent.  I had the screen saver is off.  But a photo in Blackberry default is now the screensaver.  I have some pictures and important texts and emails I need restored.  I also spent hitting the button on the bottom of the phone, and a message icon appeared or reappears, however, he only registered to Blackberry on the phone, a message registeration emails when I registered on 24 January and back in 28 Oct.  I bought the phone with an ATT store and they said it was new.  None of my previous electronic appear under this "new" message icon

Just curious to know if anyone knows of any quick fix until I have to waste my time online, then have a cust rep, who knows as much as this phone than me, tell me it will have to be shipped to a place and "restored".  Thank you very much.

Françoise

PS - I just noticed the www browser is missing also.

Thanks for the reply.  A friend told me to stop the BB, remove the battery and then turn it back on.  The BB took a few mintues to come back but it worked and everything was restored.  He explained that the BB goes through a process of battery conservation and stop all programs in order to save energy.  He thinks that the current BB software is apparently not restored these programs stop you.  Maybe the upgrade of the software you suggested will do just that (?).  In any case, thanks for the effort.

Françoise

Tags: BlackBerry Smartphones

Similar Questions

  • Help blackBerry Smartphones for setting up email for BlackBerry Bold 9700

    I have a BB Bold 9700. The phone is wiped and I unlocked it. I want to use it in Europe with a prepaid SIM, including internet and email. When you try to configure e-mail the phone does not allow me to uncheck an e-mail account to work with a BlackBerry Enterprise Server. It is the only option given, so I can't go forward. What should do? Any help is appreciated

    Hello

    All the services are controlled and delivered by the mobile service provider. If they tell you that they do not support the BBs through SIM prepaid plans, then it is what it is.

    Each company control services they support with different service plans they offer. Some allow the BBs on prepaid plans. It is up to each company to choose what they will provide.

    Email on a BB is not only function of any kind of BlackBerry® App, rather, it's a service that requires the use of servers and others, hosted by carriers and the BlackBerry that allows to send to work on the BB. These servers are for BB users only and therefore require subscription to a data plan that allows access to these servers... What that be cost factors a company decides (each of them choose themselves).

    So, in the end... If that carrier tells you that pre-paid plans do not for access to the exclusive services BB and you must have a contract plan of them to allow this access, which is an authoritative answer, since it is the only source that can know this answer. You might get an answer different from another carrier, since each of them defined their own plans/rates/services.

    Good luck!

  • BlackBerry Smartphones why no new email alert (*) on the icon?

    Why no new email don't alert (*) on the icon?

    I have 4 email accounts, but one of them does not give the new alert email (*) on the icon.  Why is this?  Can anyone help please...?

    Sorry for the confusion.  You need to download the operating system on your computer.  You can not download via your BB.  Then install it on your computer and install it following the instructions I wrote.

  • BlackBerry Smartphones new world yellow form icon on the front screen

    Hi all

    New BB user and just connected, please bear with me.

    I have an ICON in the upper left of my main screen, to the left of the clock and to the right of his profiles that looks like a yellow world, sitting to the right of the yellow box envelope received.

    Does anyone has any ideas what it is or means. It arrived yesterday...

    Paul

    Yes, is a reminder of the wap browser

    To disable it go to folder main message, press menu, view records, wap push messages and turn it off.

  • BlackBerry smartphones cannot create new email address and the password are correct

    Just transferred one of my domains hosting that I use for my other domain. Went to create an e-mail account for the 3 email addresses I had the BB under prior host. Removed the old accounts. Click Setup mail accounts, then other then entered the correct address and the correct password. Received message 'invalid address or password '. Not possible I installed these accounts on my PC and my IPad with no problems. It seems that BB won't accept any new domain name account that I transferred 10 days ago, can someone help me please? Thank you!

    TCC - I THANK YOU first to respond to my situation and the second to be ON - it appears that you are an expert on the RIM! That was the problem - integration. Apparently my Blackberry account 'forgotten' about my domain name and had to be reinstated. I discovered by obtaining technical support for my carrier, AT & T and when they could not understand why the e-mail accounts could not be created, they transferred me to RIM. The first level of technology was also confused, but Nick and then of the immediately higher level of tech told me exactly what you have written here - same problem, same solution. CptS, thank you!

  • Help blackBerry Smartphones! How can you MMS with the BB Curve 8330 m red (4.5.0.131 software/firmware) the Sprint?

    Greetings!

    I am a newbie to BlackBerry devices but a user of long date cell phones and I have just a question that I hope is not difficult to answer.  I don't know if I'm missing something here, but how do send you a photo or a photo by MMS?  All I see in my message options is SMS text.

    I just got the new red BB Curve 8330 m with the 4.5.0.131 Sprint software/firmware.

    I did a search here, but has not found an answer.

    DRM for any help here!

    Mark

    (Ohio)

    No problem, if it wasn't for questions, it would not be forum, right?

    If you have checked the firewall and you can receive, which means that you have the application

    Have you done a battery pull or sent books of service since graduating from the device?

    Thank you

    Bifocals

  • BlackBerry smartphones how too many apps & icons on the screen

    How to organize all the icons and apps in different folders on my BB 9800

    On the home screen > Menu key > add a folder and name it.

    Then, highlight the icon in question and press the menu button > move to folder > and select the folder of your choice.

  • BlackBerry smartphones 1 * new Message icon won't go away

    Hello

    Since last week, after I received an e-mail from "event reminder" of a colleague, I can't get the new symbol of message 1 out of my phone.  I went through ALL my records message for days now.  I pulled the battery 5 times.  The symbol stupid yellow message with the number 1 WILL NOT go AWAY!  I don't know what to do.

    Oh and another thing... after that day, when I try to put my phone on "silent" it still vibrates, and when I put it "buzz" it makes sounds!  What is happening with this?  He never used to do!

    Can someone help me, please? It makes me crazy!

    Thank you.

    Hey ilaria,.

    To solve the problem of BlackBerry Messenger, follow these steps:

    1. open BlackBerry Messenger.

    2. highlight the contact that has the problem.

    3. press the Menu button, then click on remove the contacts link.

    A corrupt message database, might be something as small as the message did not properly on the device or the message is unreadable on the camera.

    Let me know if that does not solve your problem.

  • Email and messages need help blackBerry Smartphones

    Hello. I'm new in the world of BB and I just go this great gift that I am slowing learning how to use.  I prowled around for awhile and now it's my turn to ask a silly question.

    On my BB Curve 8330, I have a picture of my son on the front screen. I don't know what a theme, but I have 5 icons at the bottom of the screen.

    I'm having a hard time with my "message" folder and my mail folder electronic ***@comcast.net.

    the problem is, my emails are sent to both folders.  my email (the world with the envelope) and message (mailbox) file. I'm just a pain to remove all of the two places.  I read here in one of the forums how you could also do your separate sms/mms, I did. but then I got three folders.  So in my folder of message it shows me, my email and my calls missed.

    Is it possible that I can stop my e-mail to go to both places?

    I need, step by step... I'm not ignorant, but my book was missing from the BB when it was purchased, so I'm waiting on a new instruction book which should be here tomorrow.  I think I'm not too bad, thank you to all of you on this forum!

    Looking forward to your responses and thanks in advance...

    Laura

    Messages are stored on your device the volume you want.

    Go to the messages main folder, press menu, options, General options and scroll to the bottom to keep the Messages, you can change the duration between 15 days to Forever.

    Please mark the thread has been resolved, is more better for other users to find answers to the same question.

  • BlackBerry Smartphones lack folder icon to email on BBT 9800 - where at - it go?

    The email on my BB Torch 9800 icon simply disappeared. If I type email in the search button it shows me the greyed on the email icon, but I can't get the icon on my home screen. How to bring back my email icon?

    Thank you

    S

    Let's see if you have just hidden the icon accidentally.

    On your home screen, click the menu button, which is the BB button to the left of the trackpad.  If Unhide All will appear, click on it and all of your hidden icons will reappear magically!

    If Unhide All is not an option, report and we will try other options.

  • BlackBerry smartphones to separate folder Email and SMS... Help, please!

    When I choose the option to have my Email and text messages in separate folders, the default view when I open the folder is enamel. Is it possible that I can have the default view be text messages when I open the file?

    Thank you

    Nevermind I found it... If anyone is interested in how to do is choose separate SMS and Email messages in the message > Menu > options > General Options > SMS and email inboxes > separate and then save

    then

    Go to applications > select the folder that says SMS and MMS and press Menu > move > and then highlight the icon and click.

    This puts the folder on your desktop and you can move where you want from there. (also lets do you one of the convenience of the keys your text message folder)

    Hope this helps someone because I was aggravating lol.

  • Pls Help blackBerry smartphones! 9900 pings and bbm normal message do not produce Z10 and Q10.

    I need some serious help here as soon as possible, I can't reach all my friends with Q10 and Z10 by bbm normal message on my 9900... It will always bring X nothing I try to send them a message bbm nomal and Pings. I will receive their own message, but my own come deliver it to them, I will also see their updates of the pm and the will to see mine too.  Pls help me.

    Hello tooblackish

    Welcome to the Forums of the BlackBerry Support

    Sorry for the trouble, but I noticed this same problem with few other users, who could not send pings to any BlackBerry 10 there BlackBerry 7 devices.

    To solve your problem, I suggest to re-install BlackBerry Messenger!  To do this on your homescreen go to Options > device > application > locate and remove BlackBerry Messenger from there. After deleting to do a battery pull reboot as this device powered on remove the battery wait a min. then reinsert back.

    KB10040  : How to display or remove installed application on a blackberry smartphone   

     

    Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your phone model. If device reboot prompt do then sign in with your ID BlackBerry even.

    Try it and tell us how it goes.

    _______________________________________________

    Please note:

    If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

    KB20554 How to back up and restore the BlackBerry Messenger contacts list 

  • BlackBerry Smartphones can receive messages SMS /MMS SMS ICON and get error

    I have a blackberry bold 9000.  I downloaded an update this afternoon via Blackberry App World.  After the update and reboot, I get an eception exception Java lang null pointer exception error and my ICON of Message Tes\xt is missing and unable to receive text messages.

    I removed the battery while the phone is turned on and put it back in... No help

    I went to options and made sure the mailbox was created to separate instead of the handset.

    Any suggestions would be greatly appreciated!

    Hmmm... First of ALL, make another software.  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for about FIVE minutes and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so.

    If it still fails, you will need to save and reload the operating system.

    See the link below for download and simple installation instructions.

    First find your operator and the system operating file that you want to use.
    http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

    Make a backup of your device first, using Desktop Manager > backup. Close the office at the end Manager.

    1. download the OS files to the PC then install on the PC by running (double click) the downloaded file.
    2. go in c:\program files Research in motion\apploader and delete the file named "vendor.xml."
    3. plug in the BB and double-click on "Loader.exe." It is located in the same place as the above vendor.xml file.

  • BlackBerry Smartphones how before SMS & Email to the Messages folder?

    First time BB user, got the flick of BB8220 yesterday. Happy with the service so far.

    The only concern I have is that the SMS messages I get are the SMS folder and not the folder of Messages, and it seems to me e-mail aren't either. A friend sent me 3 different messages (BB Messenger, Email, SMS) and 3 went 3 separate files.

    Is it possible to have all messages, regardless of type/style, to filter automatically in the Messages folder? It would certainly help the organization time and money.

    Hello and welcome to the Forums of Support BlackBerry.com.

    Yes.

    You can have all three of those you mentioned go to your main messages folder.

    First of all, for SMS. Open your main messages folder > Menu > Options > General Options > Email and SMS Inbox = combined, then SAVE.

    Second for the BlackBerry Messenger > open BBMessenger > Menu > Options > show Conversations in message list = Yes, then SAVE.

    Good luck.

  • BlackBerry smartphone how to create an icon for my email accounts?

    Hi - I use Internet e-mail services for my work and my personal email - and I therefore two configuration of e-mail services.

    The previous Blackberry this created three icons--one for each service and a handset.

    The torch, I have one for my personal email account, and one for the handset. There is no separate icon for my work e-mail account.

    Something I've done in the settings?

    Anyonw know please if there is a way to create a separate icon for my work email account?

    Thank you!

    MKE

    If your job is configured via BES or BESx then the icon is hidden by default.

    You have two choices: -.

    (1) in the main message box, go to the Options - the Inbox management and uncheck your personal account which will stop the e-mails contained in the main Inbox

    (2) in the pane all, press the Menu key and select Show all - this will show the hidden desktop icon - highlight and select view (if you want you can now hide the all-in-one Inbox) and then press the menu button and uncheck everything display.

Maybe you are looking for

  • When the Qosmio F50 come out?

    I waited for the new Qosmio F50 for ages - all Toshiba information seemed to indicate he should be out, but it is impossible to find anywhere - and cannot all other info! The X 300 (who appeared in all the ads to launch the F50 and G50) now seems to

  • HP Envy 4500: vertical dark lines on copies

    Printing is fine. Printing/scanning ran doctor-all ok. All copies have dark vertical lines from left to right through the entire page. Have cleaned the glass, any ideas? Thank you.

  • LaserJet P2055d: Printer that works does not appear in all programs or programs in the control panel

    I had help from HP support as my LaserJet P2055d did not work properly. The cooperative has taken over my computer (Windows 7 Ultimate 64-bit) and got, it works. However, now even if the printer will appear in devices and printers and works normally,

  • Controller network on other devices (Sony Vaio laptop)

    My network controller on yellow poster on "other devices" Device Manager I go to properties, then details change to the ID property of material comes up with this PCI\VEN_168C & DEV_0032 & SUBSYS_E044105B & REV_01 PCI\VEN_168C & DEV_0032 & SUBSYS_E04

  • Bluetooth receive files, but in the right folder

    I recently bought a Bluetooth USB Medialink adapter and use it to send pictures from my phone to my PC.  One of the configuration options when I installed the device was to specify the location of the Bluetooth Exchange folder, I did.  My understandi