Help blackBerry Smartphones: lost emails / texts, without contacts and some applications do not work on 9780!

Yesterday my camera started to get really slow so I decided to restart it. I did and was still slow, so I did a batt pull. It seemed be allright job but started sometime send me errors (app 603 / and these application exception).

Now it takes a long time to turn on, when he does continues to give these errors and some things do not work, for example, I can see my contacts but I can't open it to see their information.

Before I format it, I was wondering if anyone had these problems and if there is no solution?

The only thing I would like to try and save it would be my contact list (no, I didn't save the device)

Any help is appreciated.

Thank you!

Hi and welcome to the Forums!

Run, don't walk, to this KB and make a backup immediately!

  • KB23680 How to back up and restore data from BlackBerry using BlackBerry Desktop Software 6.0 smartphone

Next - think about this behavior at startup. What happened just before that date? A new application? An update? Something else? Think very carefully, because the smallest thing can be causal.

anamobe wrote:

Before I format it

Have you thought about how you will try that? After all, 'format' is not a same command available on a BB...

If you decide to go ahead, I recommend a refill of BONE. from a PC, you can install any bundle of BONES to a BB via this procedure:

Note that although written for "reload", it can be used to upgrade, downgrade, or recharge - it depends on the OS package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

Good luck and let us know!

Tags: BlackBerry Smartphones

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