Help cartridge Deskjet 4160!

I posted this a couple of weeks on "other issues of printing" on board and had no response.  Hope someone here can help?  I bought at Costco a HP-pack of three; two 98 and a 95.  The manual for the 4160 and the 'table of compatibility of printers' printed by HP and appear at Costco all State that the Habs 95 is acceptable for the 4160.

However, when I install it in the printer, I get a message saying that the cartridge is not compatible with my printer.

I asked repeatedly HP on this subject - and how to recover my money - and they simply will not respond!  Even when I fill out a form of 'technical support' on the site of HP, I get no response on this issue.   It seems unfair that HP label a compatible cartridge - the charge a good price - and do not back up.  Any ideas on how I can fix this 'inconsistent', or how I can somehow return the money, I spent 1/3 of a pack of cartridges?  I'm the only person who gets lame answers or no answers when you contact HP?   Thanks in advance.

I suggest you call HP to 1-800-HPINVENt.

Tags: HP Printers

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