Help! Computer hangs during attempts to complete or defragmentation (MS) (MSE) virus scan or CHKDSK C: /f

Help, please!  My computer freezes whenever I try to run a full scan or use the MS defrag it came with.  I have an important job who needs to back up, but I'm afraid that I shouldn't be where it is a virus.  I would really appreciate the help.

Details:

Windows XP Home Edition
Microsoft Windows
Version 5.1 (... Service Pack 3)

Current system:
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 3

Fujitsu Siemens Computers
Intel (r) Core (TM) 2 CPU
T7200 @ 2.00 GB of RAM

Info of current Disk Defragmenter:
C: NTFS 112 free capacity space 47 GB space 43%
(Was only 15% of free space at the beginning of the problems, before I removed or reduced the old files)

Antivirus:
Originally from Norton 2006, now uninstalled and replaced with the current Microsoft Security Essentials

Browser: firefox version 3.5.9 (IE too but do not use)

The story so far:

FIRST PROBLEM: ACCIDENTS CAUSING SLEEP/HIBERNATE / SCREENSAVER?
I am back from vacation and turned on my computer.  Soon, he wanted to upgrade me to the latest Firefox (must have been 3.6?).  He may have also updated my windows automatically.  Then whenever the standby/hibernation/standby screen came (not sure what was the culprit), the computer would crash - I would just get a gray screen when I tried to find by moving the mouse.

'SOLVED' BY:
I restored the system to a few points saved from before I agreed to install the new firefox.  I also stopped the computer goes on standby or into hibernation.  I couldn't work on how to disable the screen saver.  Standby/hibernation/standby order screen blocks the computer after that, and I took care not to upgrade to firefox 3.6, once again just in case, stay with the version that I was on, but continued to accept upgrades (now on 3.5.9).  I have always been accepting the automatic updates of windows however, because I was told that I should do.

UNRESOLVED ISSUE: ANTI-VIRUS AND DEFRAGMENTATION DOWN EACH RUN
So, I now had a more usable computer.  I tried to check virus, but the virus check (Norton, 2006) would be broken whenever I tried to do a full audit.  I analyzed in the MS Defrag tool that came with my computer and I saw that I had 15% free space, so I tried to Defrag.  Defragmentation has also crushed every time, usually at 3%.

26 January:
CRASHED ON THESE FILES:
-Defrag crashed on A0044502.rbf
-(J'ai remarqué que le nom était semblable à celle de la vérification de virus s'est écrasée avant)
-Defrag then crashed over the other in a different file type, but I didn't note it (tmp.edb?)
-Defrag crashed on C:/System volume information/_RESTO~1/RP320/A0045026.rbf (I think that virus check then crashed on this one too)
-virus scan crashed on A0045030.rbf

I ran cmd chkdsk_/f, as told to a friend.  He made 3 times and the screen went too fast to see writes said before he started.

-defragged once again, it crashed on A0045107.rbf

CLEANUP TO FREE UP SPACE FOR SPRING:
I then had the end of emergency work, so did not have to try to solve this problem for weeks.  I just don't have the virus scan and did not try to defragment, therefore had no crashes.  When I had spare time, I went through removing unnecessary programs, deleting unnecessary files of old works and by reducing the great graphics work at smaller sizes.  At the time I had finished my rush job and could return to the problem, I got 43% free space.

Wednesday, April 8:
BACK TO ATTEMPTS TO SOLVE THE PROBLEM:
-J' uninstalled Norton 2006 and then installed Microsoft Security Essentials to see if it would take viruses.  QuickScan revealed no.  Full analysis has crashed every time unfortunately.
9 April:
-CHKDSK C: /f or crashed was working incredibly slow (1/2 hour on the same file) both times I tried to do.  Both times it crashed on 66% to check the data of the file (4 of 5)
SFC - typed term: the black box will Flash up but then disappears so fast, you can hardly see.  Nothing else happens.  I tried several times.
-J' restarted the computer in "safe mode with command prompt" and tried SFC/scannow and got the following error:
"Windows file protection could not initialize a scan of protected system files.
The specific error code is 0x000006ba [the RPC server is unavailable]. »
-J' rebooted 'safe mode' and typed SFC term.  Same thing happened as has happened before in the windows.
-J' rebooted 'safe mode' and tried a full analysis of the MSE virus.  After an hour of working, it crashed in this file: C:/System Volume Information/_restore{5C5FC002-5FB5-4560-96DA-E32D8569FB2E}/RP320/A0045038.rbf.  This happened just after I clicked on a tiny with my notes Notepad document, although I don't know if that's what he did or has not already been blocked.  I managed to take a break and he reactivated just before it crashed.  The complete virus check was almost over, guessing 80% to the green bar.
-J' tried to Defrag in 'safe mode', which soon crushed on C:... A0070595. MSI
All these accidents April just cause the screen appearing to freeze because the virus check or defrag did not move from the file it says that it was on... then when I would try to stop it, the screen completely freezes so I have to manually shut down.

Please help me solve this problem!  Should I save my work?  If I back up and there is a virus, then my backup external hard drive could be infected.  But if I do not support, I could lose a lot of work.

Thank you very much.

Speedlauncher Adobe is a legitimate program, while orangefirefox.exe presents itself as an infection by the worm on a google search.

It's a little unusual that Kaspersky would freeze even in SafeMode... perhaps running a chkdsk might help take the files that programs AV and defrag crash on: http://support.microsoft.com/kb/315265

You may disable the system restore: http://support.microsoft.com/kb/310405 and this should get rid of all the restore points and then hopefully no longer break when scanning, but make sure you turn it!

But sometimes I come across systems that had infections as well as at the end of all the damage that has been caused, it is better just to do a reinstall.

--> I hope this helps! Please vote or mark as correct answer if it doesn't :)<>

http://www.xinx.co.uk - my website
http://www.systems-and-solutions.co.uk - where I work


Microsoft info on phishing
Information for Microsoft on the fake security software

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    To our application had to continually check the status and position of the steps X and Y. Because the joystick also returns responses when a request is sent to all devices, I need to send applications individually; for example. one request per order per device, making it a total of 4 orders. It takes care of the error returned by the controller. The problem, however, is that after a while the freezing of the program or the computer stops and restarts. It is located about 13 minutes (on average) after the start of the program. It also happens even when no command is sent to the devices. I put 50 ms delay before each send two commands (position and status) by device. Basically, the application waits for 50ms before sending two commands for X stage and the receipt of the response and when everything is done with X stage, he expects another 50 ms to do the same for step Y. Should this procedure goes on until the application is stopped. But as I said, there is a problem. Now, I guess the problem is that serial port buffer overflows. He chose to increase the delay time, but if it works to solve the problem, then I have no choice!

    I would appreciate any thoughts and comments!

    After a lot of time to experiment, I am convinced that the issue was with adapter Profilic.

  • Computer hangs during POST

    original title: everytime I restart my computer it freezes on the, select DEL to enter set upwards or TAB to continue, the page. He acts as if there is no connection with the keyboard. If I pull the small battery shows off the motherboard then it highlights to the top

    Whenever I restart my computer it stops on the page that says "select DEL to enter setup or TAB to continue. He acts as if there is no connection with the keyboard. If I remove the side and remove the battery on the motherboard then it stars ok. Is there a way to fix this problem.

    At the same time properly maintained when the battery was still in?

    Otherwise:

    You probably have a failed in your motherboard CMOS battery.

    It is this battery power supply NET, size piece that keeps your system settings when your computer is off.

    They cost about $5 to replace.

    http://www.computerhope.com/issues/ch000239.htm

    How to replace the CMOS battery in the above link info.

    See you soon.

    Mick Murphy - Microsoft partner

  • Updated since version 7 or 8 during the installation SETUP message - your computer must be restarted to complete a previous update of Firefox. Do you want to restart now?

    Updated since version 7 or 8 during the installation SETUP message - your computer must be restarted to complete a previous update of Firefox. Do you want to restart now? Options are 'yes or no'. Option 'Yes' restarts my computer & the attempts to Firefox, I get the same message. Reboot several times has no effect. The option 'no' closes the file and nothing happens. Running XP Pro version 2002 SP 3. All normal programs have been updated to the current date (Adobe, Java, etc.).

    Do a cleaning (re) install and delete the folder of the program Firefox (C:\Program Files\Mozilla Firefox\).

    Download a new copy of Firefox and save the file to the desktop.

    Uninstall your current version of Firefox if possible.

    • Do not remove the data of a personal nature when you uninstall the current version or you lose your bookmarks and other data in the profile folder.

    Delete the program folder Firefox before installing newly downloaded copy of the Firefox installer.

    • It is important to remove the Firefox program folder to delete all the files and make sure that there is no problem with the files that were the remains after uninstallation.

    Your bookmarks and other profile data stored in the Firefox profile folder and will not be affected by a relocation, but make sure that you do not select delete data of a personal nature if you uninstall Firefox.

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