Help! During the new installation of windows 8 from windows 7, received the error message "could not find readers.

First post: I have a hp Envy 4-1030us ultrabook comes with windows 7.  from 3 months (after about 1 year of use), he started having the BSOD (blue screen of death) to STOP the messages of error 0x0000007e constantly interrupting sessions.  factory reset which has worked for 2 months but started to do it again.  tried the factory reset again, but now he makes mistakes BSOD after 2-10 minutes of use.  I was so fed up that I had a new OEM DVD of windows 8 and try to start it from the external DVD player connected via USB (laptop doesn't have a DVD player in itself).  When I get to the custom installation, without partitions or drives are listed and the error message 'we could not find all the readers'.  Since it is an ultrabook there is a 32 GB SSD and a 500 GB HARD drive.  in windows 7, these discs are seen without problem.  What I am doing wrong?  Why install it windows 8 can't see the internal drives?  Thanks in advance for any help you can give.

Hello

See the links below:

http://answers.Microsoft.com/en-us/Windows/Forum/windows_8-windows_install/Windows-8-install-unable-to-find-my-SSD-hard-drive/e54ff7bc-50a9-4e05-85cd-542ca71f621d

http://www.eightforums.com/tutorials/9573-SATA-driver-load-Windows-8-Setup.html

Tags: Windows

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