Help help please [paid subscription shows as trial]

Similar Questions

• Updated made my paid subscription to a trial.

  After you install update Adobe CC 2015, Photoshop, Illustrator and InDesign, all say "Start trial" despite a paid subscription to the company's account. I tried to do: Creative Cloud applications unexpectedly back in the test mode. CS6, CCM but it does not seem to apply to this situation. There is no "help > deactivate" option, it seems.

  What I do contact the telephone support line for this problem or can it be repaired everything simply? I tried to restart the PC after the updates have been installed and the only thing that's happened is Photoshop should be updated again, but all three still think that we must begin a trial.

  See link below and check:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Beginning of the Hosts file:

  1) go to C:\Windows\System32\drivers\etc and locate the file named hosts inside the folder etc.

  Copy 2) guests of the file on the desktop and even open with Notepad.

  Let me know if you see any Adobe Scriptures like 127.0.0.1 activate.adobe.com... etc?

• Paid subscription, always the trial expiration message

  I paid my subscription on mars, and CC has worked perfectly until yesterday. Now when I open a CC application it shows me this message. Why?
  

  Hello

  Please see Troubleshooting FAQ: what should I do if I have a subscription, but my application acts as if I had a trial?

  Hope that helps!

  Kind regards

  Sheena

• Paid Photoshop show "expired trial' - 'buy now '.

  Hello!

  My Photoshop doesn't trigger the payment.

  First of all, I tried PS for a month, then I activated the plan of creative photography of Cloud (one year). This includes PS and LR, but it shows in cloud Creative, so that "the trial has expired" and the button "buy now!"

  I tried to reinstall the CC, with or without saving preferences, with restarting the pc and without it. with "logout" / restart the pc and still does not work.

  My first month I paid for is already lost, didn't have time to communicate with anyone.

  But I hope someone can help, coz it's just frustrating :/

  Best regards.

  Anastasia

  Try

  Sign out, sign in | Creative office cloud app

  http://helpx.Adobe.com/creative-cloud/KB/sign-in-out-creative-cloud-desktop-app.html

  and

  FAQ: What should I do if I have a subscription, but my application acts as if I had a trial?

  https://forums.Adobe.com/thread/1962238

• Although I have paid my subscription to Acrobat export to PDF (order AD19503326) I'm unable to convert a PDF to Word. When I try to do, the system asking me to pay again for the service. Help please.

  Even if I subscribe to Adobe export in PDF, annual, I can't convert any PDF into Word or Excel.  Whenever I try to convert a file system refuses to convert & request

  make me pay for a subscription again.  My order # AD019503326, the order date 14 February 2016.  Help please.

  Denis Davignon

  E-mail "dkdavignon [email protected]".

  Hi denisd27715882 ,

  Please see "cloud.acrobat.com", after the signing in using your Adobe ID select the export option in PDF format from the top menu. Then follow the on-screen instructions to export the files.

  You can also use Acrobat Reader DC for export files, please visit this link:- https://helpx.adobe.com/acrobat/using/exporting-pdfs-file-formats.html

  If the same problem persists, please go to "Adobe.com/getsupport", select the option for 'still need help contact us' and then start the chat session.

  The chat expert will help you after having looked into the account using the tools.

  Kind regards

  Christian

• I am not able to use Photoshop CC, even if I paid for it. Help, please!

  Hi, I just bought the plan creative cloud for $9.99 per month that includes CC Photoshop and Lightroom. I tried to launch the program Photoshop CC and he said that my free trail has expired and I need to buy it (which I've done). So I'm not understand why its not not let me use the program and asking me to pay for it, once again... Help, please

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• I have an active subscription, but get the message "subscription expired".  I can't start my apps.  Help, please!

  My membership shows as active, but I cannot go beyond this error - I have tried to uninstall everything and reinstall - nothing seems to work.

  Hi Adam,.

  Please check the help below document:

  'Renew your membership' window appears when you launch a creative cloud application

  You can also see the thread below where this issue has been addressed:

  software creation says cloud my free trial has expired, but I have a paid subscription

  Kind regards

  Sheena

• Adobe indicates that I paid, but I am unable to use it on my computer.  When I connect, it says I have not all qualified products?  Help, please.

  Adobe indicates that I paid, but I am unable to use it on my computer to convert files in word on my mac files adobe.  When I connect to my online account, it shows my products two adobe, but it says that I have not saved.  Help, please

  Please see this link for suggestions on how to resolve this situation:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Guinot

• I pay a monthly subscription and when I upgraded to inDesign CC 2015 he now asks if I want to start a trail. I can't work and I have a period. Help, please.

  I pay a monthly subscription and when I upgraded to inDesign CC 2015 he now asks if I want to start a trail. I can't work and I have a period. Help, please.

  Hi André,.

  Please check the help below document:

  https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html

  Kind regards

  Sheena

• Help please... How can I cancel my membership music Apple and subscription?

  Help please... How can I cancel my membership music Apple and subscription?

  Click here, follow the instructions and wait until it expires. If you need to cancel immediately, Contact Apple.

  (140954)

• iPhone wifi problem 6 ios 9.2.1. WiFi show still unable to join or incorrect password! Help, please

  iPhone wifi problem 6 ios 9.2.1. WiFi show still unable to join or incorrect password! Help, please

  You need the correct password to join any Wi - Fi hotspot which are not free.

  When you try to connect to Wi - Fi.

  Have you tried

  Settings > general > reset > reset network settings?

• Hi, I'm trying to put a song as my ringtone but I can't find the option "show in finder". Instead, it's show "show in windows Explorer..." Help, please... :( I use iphone with ios 5 9...

  Hi, I'm trying to put a song as my ringtone but I can't find the option "show in finder". Instead, it's show "show in windows Explorer..." Help, please... I use the latest version of itunes on windows 12.3 8...

  You won't show in Finder on Windows option. Use the one you have - display in Windows Exploler.

• my wifi stopped working suddenly. It shows no available networks. However, another iphone is able to connect to the router. Help, please

  my wifi stopped working suddenly. It shows no available networks. However, another iphone is able to connect to the router. Help, please

  Hello

  1 have you made changes to your computer recently?

  2 are you able to access the Internet through an Ethernet cable?

  I suggest you to follow the steps in the link and check if it helps.

  Windows wireless and wired network connection problems

  I hope this helps.

• Please help, my other computer shows an error message: "Windows did not start because of an error in the software: load needed DLLs for kernel.

  Please help, my other computer shows an error message: "Windows did not start because of an error in the software: load needed DLLs for kernel.

  Hello

  ·          What is the number and the model of the computer?

  ·          What is the service pack installed?

  ·          The meadow of operating system has been installed on the computer?

  ·          Do you remember any changes made on the computer before the show?

  Try the steps listed in the link below: how to fix a computer that does not start: http://www.microsoft.com/windowsxp/using/setup/support/nostart.mspx

  You can also check: Error Message: Windows could not start because of the mistake in... : http://support.microsoft.com/kb/326671

• My Windows Vist shows error 8024402f update code, impossible to update windows. Help, please.

  My Windows Vist shows error 8024402f update code, impossible to update windows. Help, please.

  Hi you can try the following...

  Click on Start >
  Type in CMD > 
  Right-click on the result, and then click on run as administrator >
  Then type sfc/scannow , and then press ENTER.
  Reboot your PC and try it a few times.

  Download and install the update tool of the system for Vista (Windows Update hotfix)

  • Updated preparation system tool for Windows Vista (KB947821) [February 2012] 32-bit
  • System Update tool for Windows Vista for x 64 based systems (KB947821) [February 2012] 64-bit
  "This tool is being offered because an inconsistency was found in the maintenance shop windows which can prevent the installation of future updates and service packs software."

  Microsoft technical support suggestions:

  Configure the connection to obtain an IP address automatically

  1. Click on «Start», enter "NCPA. CPL"(without quotes) in the search bar and press"Enter. "
  2. Right-click on the network connection, and then click "Properties". If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
  3. Click Select "IP Version 6 (TCP/IPv6)" and then click "Properties".
  4. Check "obtain an IP address automatically" and "Obtain DNS server address automatically".
  5. Click on 'OK '.
  6. Click Select 'Protocol Internet Version 4 (TCP/IPv4)' and then click 'properties '.
  7. Check "obtain an IP address automatically" and "Obtain DNS server address automatically".
  8. Click on 'OK '.
  9. Restart the computer.

  Other Solutions for error 8024402F

  You can view these articles the Microsoft KB to fix the problem:

  • You may encounter temporary connection related errors when you use Windows Update or Microsoft Update to install updates
  • Code error Windows Update 80244016, 8024402f, or c80003fa
  • or see this thread