Help! -HPCP1215 does not print in Windows 7, no error message

Hello, I am running Windows 7 and have a HP CP1215 printer.  Until recently, when I start a print job, everything goes as normal EXCEPT nothing comes out of the printer.  I get no error message or anything.  I get the usual messages, indicating that the print job was sent to the printer, etc.  But nothing happens on the end of the printer.  I have other printers connected and they print correctly.

I tried:
  1. Uninstall the drivers and software to print several times then reinstalling the drivers directly on the site of HP and the updated software
  2. I've tried different USB ports.
  3. I tried to start, stop and restart the printer spool service.
  4. Tried Microsoft Fixit solution software that detects any problems.
  5. Tried to restore Windows to an earlier version.
  6. The diagnosis of HP of the tools on the site of HP (Print & Scan, Assistant physician installation HP Windows 7 printer and HP Diagnostic Tools) none find any questions or problems.

Nothing seems to work, and I am at my wits end and don't know what to do else do a new install of Windows that I really, really want to do.

Help, please!

This response from you:

Problem is that when I find the management of printing a back prompt window opens momentarily then shut almost immediately.  I tried to access the print management with two different administrator user accounts with the same results.

Is not compatible with this response from you:

I tried the suggestions above without success to be able to print.  [Referring to my suggestion to follow the steps described in the help document HP in order to remove the printer driver, whereas this step 3 is "open Print Management."]

My bad.  I should have asked earlier what version of Windows 7 you have. Despite contrary information in the help files and besides, print management is apparently not available in Windows 7 Home Premium.  See http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/printer-management-problem/62aab3e3-897c-4656-8d1b-58c20bd940fd (I think that Alan Morris).

Then, assuming you have Windows 7 Home Premium, go back to the HP page I linked earlier and instead of using print management, follow the advice of Alan Morris to remove driver and driver--> http://www.vistax64.com/vista-print-fax-scan/278458-how-do-i-remove-printer-drivers-windows-7-without-print-managem.html package

By 'launch' Alan means opens a command prompt window (I would do it in a "computer administrator" account) and type
printui/s/T2 {press Enter}

Tags: Windows

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