Similar Questions

• accidentally deleted my macbook pro to my authorized devices

  I accidentally deleted my Macbook pro as a device authorized by using iTunes. How can I recover the Macbook to reauthorize it as an authorized device? I would like your answer. Thank you very much

  Gsmooth,

  Open iTunes on your MacBook and select iTunes > Store > authorize computer this...

  

• Apple Store helped the thief to erase my Macbook Pro while it was beep!

  Guys, this is my terrible experience, please let me know if I can do anything to get back on my laptop. My macbook pro was stolen from the library. I use Find My iphone app and played the sound immediately, at the same time, I've located the thief with my laptop in the apple store 5 miles. When I arrived, I was told by the store manager that someone has my mac technician pro beep delete request data, and the technician just did without question on proof of ownership. WHILE THE LAPTOP WAS A SOUND SIGNAL INDICATING MY NAME AND MY PASSWORD! It is of course to see this mac is stolen, however, the technician and the Manager just erasing the data and let the thief! The only thing they suggested is to report to the police. I can't imagine that such a thing has happened in the store! Very weird thing! Looks like this store is convenient enough for thieves!

  Anyone can propose what if all I can do? Very weird thing. I talked to the representative in line and he said ' Hey certainly won't be removed a Mac in the store that has been a sound signal.

  Thanks a lot guys.

  Depending on the country or region you are located, your options may vary.

  To contact Apple directly and ask them what they offer (if in the USA, you need to try to contact the main corporate offices) to see if they have an idea about what could be done.

  • Contact - how to contact us - Apple:

  https://www.Apple.com/contact/

  You need some documents, statements of record by witnesses or people involved in the situation, and file a police report. This last part can be a problem, that you contact people are not much to reveal if they are that you will be

  go and file names it a report with the local police.

  If you think a retail Apple, an authorized reseller or official Apple Store may have done something which was completely false, you might see if Apple legal will give an answer: https://www.apple.com/legal/contact/

  Under another angle would be to file a Feedback from Apple (product & support or) where the issue can be registered with Apple, but you'll probably never hear from them.

  • Support for comments • Return of products

  Because these CSA discussion communities are considered as a forum to help users "peer" you probably won't get a direct reaction of your fate, with a response from Apple.

  Report a lost or stolen - Apple Support Apple product

  Sorry for your loss; and if you have other insurance, based on the situation of tenant owner or home that covers theft, contact and ask how to file a claim. They may be interested in that contributed to allow someone else to access your MacBook.

  If your Mac is lost or stolen - Apple supports

  To unlink your belongings, accounts, payment methods, AppleID, since the lost MacBook is one of the first things to consider; If the flight does not allow additional losses of lessee for you.

  Don't know what else to say. Good luck anyway...

• help with a lazy slow macbook pro

  Hi, I was wondering if someone with a good understanding of the EtreCheck might be able to help me with my old powerbook, rusty.

  Here is the report copied and pasted from the EtreCheck diagnosis that I just ran (lots of red type):

  Thank you!

  EtreCheck version: 2.9.13 (267)

  Report generated 2016-07-30 19:29

  Download EtreCheck from https://etrecheck.com

  Time 09:23

  Performance: Below average

  Click the [Support] links to help with non-Apple products.

  Click [details] for more information on this line.

  Verify the signatures of Apple: enabled

  Problem: Beachballing

  Hardware Information: ⓘ

  MacBook Pro (15-inch, mid 2009)

  [Data sheet] - [User Guide] - [warranty & Service]

  MacBook Pro - model: MacBookPro5, 3

  1 3.06 GHz Intel Core 2 Duo CPU: 2 strands

  8 GB of RAM expandable - [Instructions]

  BANK 0/DIMM0

  OK 4 GB DDR3 1067 MHz

  BANK 1/DIMM0

  OK 4 GB DDR3 1067 MHz

  Bluetooth: Old - transfer/Airdrop2 not supported

  Wireless: en1: 802.11 a/b/g/n

  Battery: Health = Normal - Cycle count = 342

  Video information: ⓘ

  NVIDIA GeForce 9400M - VRAM: 256 MB

  Color LCD 1440 x 900

  Cinema HD Display 1920 x 1200

  NVIDIA GeForce 9600M GT - VRAM: 512 MB

  Software: ⓘ

  OS X El Capitan 10.11.6 15G (31) - since the start time: about 3 days

  Disc information: ⓘ

  ST9500420ASG disk0: (500,11 GB) (rotation)

  EFI (disk0s1) < not mounted >: 210 MB

  ShiftySeven II (disk0s2) /: 499,25 GB (56,75 GB free)

  Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

  MATSHITADVD-R UJ-868)

  USB information: ⓘ

  Built-in ISight from Apple Inc..

  Hub keyboard Apple, Inc.

  Apple, Inc. Apple Keyboard

  Card reader Apple

  Apple Inc. Apple keyboard / Trackpad

  Computer, Inc. Apple IR receiver.

  Apple Inc. BRCM2046 hub.

  Apple Inc. Bluetooth USB host controller.

  Guardian: ⓘ

  Mac App Store and identified developers

  Kernel extensions: ⓘ

  /Applications/AirParrot.app

  com.squirrels.airparrot.framebuffer [no charge] (1.4 - SDK 10.8 - 2014-04-19) [Support]

  / Applications/Caplio Mounter.app

  [no charge] jp.co.ricoh.kext.caplio - 10.3 (4.0 - 2008-11-21) [Support]

  [no charge] jp.co.ricoh.kext.caplio - 10.4 (4.0 - 2008-11-21) [Support]

  DiskWarrior.app

  com.alsoft.Preview [no charge] (4.1 - 2007-12-31) [Support]

  / Service.app incompatible software/Parallels

  com.parallels.kext.prl_hid_hook [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_hypervisor [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_netbridge [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_usb_connect [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  com.parallels.kext.prl_vnic [no charge] (4.0 3844.408728 - 2012-12-27) [Support]

  / Library/Application Support/Avast/components/fileshield/not signed

  [loading] com.avast.AvastFileShield (3.0.0 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Application Support/Avast/components/proxy/not signed

  [loading] com.avast.PacketForwarder (2.1 - SDK 10.10 - 2016-07-21) [Support]

  / Library/Extensions

  [loading] com.squirrels.driver.AirParrotSpeakers (1.8 - SDK 10.8 - 2016-07-26) [Support]

  [loading] net.telestream.driver.TelestreamAudio (1.1.1 - SDK 10.8 - 2016-07-26) [Support]

  / System/Library/Extensions

  [no charge] com.beceem.BeceemAppleWiMAXAdapter (5.2.56d16 - 2016-07-26) [Support]

  com.devguru.driver.DIFMCDFree [no charge] (1.1.0 - 2016-07-26) [Support]

  com.devguru.driver.DIFMSerial [no charge] (1.1.0 - 2016-07-26) [Support]

  com.fklt.driver [no charge] (1.8.0 - 2016-07-26) [Support]

  [no charge] com.novatelwireless.driver.3G (v2.2.8 (3)-2016-07-26) [Support]

  com.novatelwireless.driver.DisableAutoInstall [no charge] (1.2 - 2016-07-26) [Support]

  [no charge] com.sierrawireless.driver.SierraDevSupport (2.0.6.0 - 2016-07-26) [Support]

  [no charge] com.sierrawireless.driver.SierraFSCSupport (2.0.6.0 - 2016-07-26) [Support]

  /System/Library/Extensions/NovatelWireless3G.kext/contents/plugins

  [no charge] com.novatelwireless.driver.3GData (v2.2.8 (3)-2011-11-05) [Support]

  Startup items: ⓘ

  ParallelsDesktopTransporter: Path: / Library/StartupItems/ParallelsDesktopTransporter

  Startup items are obsolete in OS X Yosemite

  Launch system officers: ⓘ

  [operation] com.apple.Finder.plist (2016-02-19) -invalid signature!

  [loading] com.apple.FollowUpUI.plist (2016-02-11) -invalid signature!

  [loading] com.apple.ScreenReaderUIServer.plist (2016-02-16) -invalid signature!

  [loading] com.apple.powerchime.plist (2016-02-22) -invalid signature!

  [loading] com.apple.quicklook.32bit.plist (2016-02-04) -invalid signature!

  [operation] com.apple.quicklook.plist (2016-02-04) -invalid signature!

  [loading] com.apple.quicklook.ui.helper.plist (2016-02-04) -invalid signature!

  [loaded] 9 tasks Apple

  [loading] 149 tasks Apple

  [operation] 64 tasks Apple

  [killed] 16 tasks Apple

  16 killed processes lack of RAM

  Launch system demons: ⓘ

  [loaded] 45 tasks Apple

  [loading] 153 tasks Apple

  [operation] 78 tasks Apple

  [killed] 14 tasks Apple

  14 killed process lack of RAM

  Launch officers: ⓘ

  [no charge] com.adobe.AAM.Updater - 1.0.plist (2016-06-14) [Support]

  [failure] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a... plist (2016-07-13) [Support]

  [failure] com.adobe.AdobeCreativeCloud.plist (2016-04-27) [Support]

  [loading] com.adobe.CS5ServiceManager.plist (2010-06-17) [Support]

  [operation] com.avast.secureline.update - agent.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.userinit.plist (2016-06-29) [Support]

  [operation] com.avast.update - agent.plist (2016-07-22) [Support]

  [loading] com.avast.userinit.plist (2016-07-22) [Support]

  [operation] com.brother.LOGINserver.plist (2013-10-06) [Support]

  [no charge] com.oracle.java.Java - Updater.plist [Support]

  com.TeamViewer.TeamViewer.plist [no charge] (2016-02-14) [Support]

  com.TeamViewer.teamviewer_desktop.plist [no charge] (2016-02-14) [Support]

  Launch demons: ⓘ

  [loading] com.adobe.ARMDC.Communicator.plist (2016-07-13) [Support]

  [loading] com.adobe.ARMDC.SMJobBlessHelper.plist (2016-07-13) [Support]

  [loading] com.adobe.SwitchBoard.plist (2011-12-14) [Support]

  [loading] com.adobe.agsservice.plist (2015-11-02) [Support]

  [failure] com.adobe.fpsaud.plist (2016-05-09) [Support]

  com.adobe.versioncueCS3.plist [loading] (2008-06-22) [Support]

  [loading] com.avast.init.plist (2016-07-22) [Support]

  [loading] com.avast.secureline.init.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.uninstall.plist (2016-06-29) [Support]

  [loading] com.avast.secureline.update.plist (2016-06-29) [Support]

  [loading] com.avast.uninstall.plist (2016-07-22) [Support]

  [loading] com.avast.update.plist (2016-07-22) [Support]

  [loading] com.microsoft.office.licensing.helper.plist (2011-03-10) [Support]

  [loading] com.oracle.JavaInstallHelper.plist (2016-04-21) [Support]

  [no charge] com.oracle.java.Helper - Tool.plist [Support]

  [loading] com.roamingclient.cell.mac.roamingclient.plist (2011-11-05) [Support]

  [loading] com.rogueamoeba.instanton - agent.plist (2016-06-23) [Support]

  [operation] com.sierrawireless.SWoCMon.plist (2010-05-20) [Support]

  com.sierrawireless.SierraReset.plist [no charge] (2010-05-20) [Support]

  [loading] com.teamviewer.Helper.plist (2015-09-29) [Support]

  com.TeamViewer.teamviewer_service.plist [no charge] (2016-02-14) [Support]

  User launch officers: ⓘ

  [loading] com.adobe.AAM.Updater - 1.0.plist (2010-06-28) [Support]

  [failure] com.adobe.ARM. [...]. plist (2010-06-22) [Support]

  [failure] com.adobe.ARM. [...]. plist (2009-10-26) [Support]

  [failure] com.adobe.ARM. [...]. plist (2011-12-15) [Support]

  [operation] com.amazon.music.plist (2014-10-18) [Support]

  [failure] com.apple.MobileMeSyncClientAgent.plist (2011-06-14) -/System/Library/PrivateFrameworks/DotMacSyncManager.framework/Resources/mobilem esyncclient: Executable not found!

  [failure] com.apple.SafariBookmarksSyncer.plist (2009-09-14) -/Applications/Safari.app/Contents/SafariSyncClient.app/Contents/MacOS/SafariSyn customer: Executable not found!

  [loading] com.avast.home.userinit.plist (2016-07-22) [Support]

  [loading] com.avast.secureline.home.userinit.plist (2016-06-29) [Support]

  [loading] com.google.keystone.agent.plist (2016-07-11) [Support]

  [operation] com.spotify.webhelper.plist (2015-05-30) [Support]

  info.lokiware.attachmenttamer.cleanup.plist [no charge] (2013-01-07) [Support]

  [failure] info.lokiware.attachmenttamer.setupagent.plist (06-01-2013) [Support]

  Items in user login: ⓘ

  iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

  Dropbox application (/ Applications/Dropbox.app)

  Application of Google Reader (Google Drive.app/Applications /)

  Hidden AdobeResourceSynchronizer Application (/ Applications/Adobe Acrobat DC/Adobe Acrobat.app/Contents/Helpers/AdobeResourceSynchronizer.app)

  Garmin Express Service application (/ Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

  Request for EvernoteHelper (/ Applications/Evernote.app/Contents/Library/LoginItems/EvernoteHelper.app)

  Other applications: ⓘ

  [ongoing] com.adobe.CCLibrary.166112

  com.apple.BKAgentService [killed]

  com.apple.MailServiceAgent [loading]

  com.Apple.mail.80352 [loading]

  com.avast.account [loading]

  [ongoing] com.avast.daemon

  [ongoing] com.avast.FileShield

  [ongoing] com.avast.helper

  [ongoing] com.avast.proxy

  com.avast.secureline.Burger [loading]

  [ongoing] com.avast.secureline.service

  [ongoing] com.avast.service

  [ongoing] com.brother.utility.NETserver.157792

  [ongoing] com.brother.utility.USBserver.137312

  [ongoing] com.evernote.EvernoteHelper.66912

  [ongoing] com.Garmin.Renu.service.3552

  [ongoing] com.getdropbox.dropbox.134752

  [loading] 421 tasks Apple

  [operation] 184 tasks Apple

  [killed] 33 tasks Apple

  Plug-ins Internet: ⓘ

  DirectorShockwave: 11.6.6r636 (2012-08-09) [Support]

  Unity Web Player: UnityPlayer version 4.1.3f3 (2013-05-30) [Support]

  Default browser: 601 - SDK 10.11 (2016-07-26)

  Flip4Mac WMV Plugin: 2.3.8.1 (2011-01-13) [Support]

  AdobeAAMDetect: 3.0.0.0 - SDK 10.9 (2016-04-27) [Support]

  FlashPlayer - 10.6: 21.0.0.242 - SDK 10.6 (2016-05-13) [Support]

  AdobePDFViewerNPAPI: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]

  Silverlight: 5.1.50428.0 - SDK 10.6 (2016-07-10) [Support]

  QuickTime Plugin: 7.7.3 (2016-07-26)

  Flash Player: 21.0.0.242 - SDK 10.6 (2016-05-13) obsolete! Update

  iPhotoPhotocast: 7.0 - 10.8 SDK (2013-04-30)

  NP_2020Player_IKEA: 5.0.93.0 - SDK 10.6 (2011-10-03) [Support]

  AdobePDFViewer: 15.017.20050 - SDK 10.11 (2016-07-13) [Support]

  GarminGpsControl: 4.0.2.6 Beta - SDK 10.6 (2012-09-11) [Support]

  SharePointBrowserPlugin: 14.6.6 - SDK 10.6 (2016-07-25) [Support]

  JavaAppletPlugin: 15.0.1 - 10.7 (2016-05-04) check the version of the SDK

  User Plug-ins internet: ⓘ

  WebEx: 1.0 (2010-04-06) [Support]

  Safari extensions: ⓘ

  AdBlock - BetaFish, Inc. - https://getadblock.com (2016-07-30)

  DuckDuckGo - DuckDuckGo - http://duckduckgo.com (2015-07-11)

  Save on Pocket - Read It Later, Inc. - http://getpocket.com/ (2015-11-07)

  3rd party preference panes: ⓘ

  Adobe Version Cue CS3 (2008-06-22) [Support]

  Flash Player (2016-05-09) [Support]

  Flip4Mac WMV (2011-01-13) [Support]

  Growl (2013-12-20) [Support]

  MacFUSE (2008-12-19) [Support]

  Time Machine: ⓘ

  Skip system files: No.

  Automatic backup: YES

  Volumes to back up:

  ShiftySeven II: Disc size: 499,25 GB disc used: 442,50 GB

  Destinations:

  Toshiba Time Machine [Local]

  Total size: 999,86 GB

  Total number of backups: 40

  An older backup: 23/04/15, 16:45

  Last backup: 25/07/16, 20:34

  Backup disk size: too small

  Backup size GB 999,86 < (disc 442,50 GB X 3)

  Top of page process CPU: ⓘ

  11% NotificationCenter

  iTunes 11%

  5% WindowServer

  5% coreaudiod

  3% kernel_task

  Top of page process of memory: ⓘ

  919 MB kernel_task

  688 MB com.apple.WebKit.WebContent (4)

  Mdworker (13) 238 MB

  Safari of 205 MB

  Mds_stores 156 MB

  Virtual memory information: ⓘ

  131 MB free RAM

  8.12 used GB RAM (4.05 GB being cached)

  176 MB used Swap

  Diagnostic information: ⓘ

  July 30, 2016, 18:49:37 ~/Library/Logs/DiagnosticReports/Install_2016-07-30-184937_[redacted].crash

  com.adobe.Install - Applications/Utilities/Adobe Creative Cloud / * / Creative Installer.app/Contents/MacOS/Install Cloud

  July 27, 2016, 16:21:32 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-162132_[redacted].panic [details]

  July 27, 2016, 16:18:59 /Library/Logs/DiagnosticReports/Kernel_2016-07-27-161859_[redacted].panic [details]

  Uninstall Avast. It's a worthless scam that don't do anything useful. The only thing it does is a lot more then what it claims, that he you will protect from.

• Erase the Macbook pro

  I have a mid 2012 13 "Macbook Pro I want to erase and start over. How can I erase the HARD drive and start over? I'm on OS 10.11.4.

  You can follow the directions here, same as what to do when you sell your Mac.

  What to do before you sell or give away your Mac - Apple Support

  Make sure that you have a good Time Machine backup or cloning as softwareSuperDuper! or double clone.

  The advantage of the clone, it's that it is bootable. The advantage of TM, is that it creates recursive backup, so you can restore a file or the whole disc of a certain point in time.

  Holding start command + option + R keys, or your record of installation if they shipped with your system. In disk utility, select the top of the entire disk hard most icon can erase. It will install the system provided with your Mac. Upgrade to El Capitan and follow Assistant settings.

• With the help of 4 k on macbook pro 2014 retina

  I shoot with a professional 3 Ghost and wondering how to see 4 k on the mac (Macbook Pro retina 15', mi 2014) and love at first sight?  Do I need to calibrate the screen?  Or can someone tell me best practices for videographers again using Final Cut.  I know I have a lot to learn.  I just spent iMovie to Final Cut and that's just for real estate professionals. Any help would be appreciated, I have read a lot of politics on the ISP and the display settings and just want to know the most common practice.

  hmcgraw13 wrote:

  ... and that's just for the real estate professional. …

  ... then, advertising...

  So why take care of true colors?

  What I saw of RE-ads, it is in many cases 'all the controls to the max' - supersaturated, over-sharpened, too

  Out-of-the-box, the retinas are excellent adjusted. Professional graders use monitors external, somewhere beyond the 10 k price range + calibrators $$$.

  I guess when you start with FCPX. from iMovie, true colors is on the end of your to-do list

  Learning about the software, I look like a salesman, but I do not participate with this trick:

  www.rippletraining.com

  They offer all kinds of tutorials, from free (to YT) to "dear..." (= worth every penny)

  Excellent source, nice looking, not "engineer jargon" but practical approach.

  regarding 'color' and FCPX, spend a few hours with the tutorials free

  www.colorgradingcentral.com

• Hi, can someone help me choose a good macbook pro?

  I wanted to ask you guys, it is useful to make a macbook pro late 2011 with core i5, 8 GB of ram and ssd 256Go? the asking price is $ 500.
  Im going to use it mainly for browsing the web, listen to music and watch movies thank you

  My 2011 MBP is worth $ 1000 by my calculation with a 500 GB SSD and 16 GB of RAM.

  If you want to $500-ish OSX reliability and mobility is not a factor, get a Macmini and a wireless keyboard/trackpad.

• Help! Accidentally erased disc.

  Help! There was an update and I wanted to update then when I did it has been updated and then the loading bar was full and my computer is turned off and then I turned it back on and then minutes later it will turn back off then I went to recovery mode and you click disk utility and click on Untitled, which was my drive and erased accidentally. HELP, I want to just turn back)): HELP! is it possible to get it back? or make a a new idk! JUST HELP, all my pictures are all saved in my iCloud, so I don't really mind if I had to restore the entire computer just HELP!

  Restore the backup you made before the update.

  If you do not have a backup, then you have probably lost.

• Please help me reset MacBook Pro I bought online in good faith, he wiped clean 'IM A SUCKER' now I sai that how can I reset it if I can't get past the sign in page

  Please help me to reset this MacBook Pro, I bought off line and I was told it was wiped, I have a "REAL" anyway I can't pass the sign in page, can be reset in any case? If so, HOW

  First find the serial number of your MBP:

  https://support.Apple.com/en-us/HT204347

  Then enter it here:

  https://checkcoverage.Apple.com/is/en/;JSESSIONID=GgYLWnhDvcv2cpLGvSyyL81VqTTt2G Y3MKj0VjL7z2ynH1KNY82j! 942983995

  Previous post ACCURATE model information and the year.

  Ciao.

• MACBOOK PRO 2015 WIFI UNPLUG SLEEP YOSEMITE EL CAPITAN HELP :/

  Hello, I recently bought a new macbook pro 2015 13.3 inch edition last month and when I close the lid of the screen or put my laptop to sleep and wake up the display of my network settings says that my wifi is connected but webpages in safari and other features of the internet do not work and I need to activate the wifi and turn it back on and it works again. I tried absolutely everything already to try to solve the problem as reseting; Landau, MSC, deleting of plist files, remove and reset pefferred adding new location and reset service order, pure networks install of El Capitan 10.11 and upgrade 10.11.2 and even get my card replaced airport and macbook pro replaced shorty after. Until I replaced it, it ran from El Capitan. And now the replaced macbook pro is running Yosemite 10.10.5 and the problem is still there.

  I found has temporarily solution which was to download nosleep Yosemite version extension program that disables the function sleep at all times, but eventually it will damage my screen. I would like to know if anyone finds a solution for this problem? My wifi works fine on all my other devices such as my: 2 pc, chrome book, iPad and iPhone. It gives just problems on my macbook pro only. Everyone knows about this problem? And did you find a good solution that I have not mentioned? also I have Time Warner Cable and I have a 2 in 1 router modem by model Arris DG1670A which has 2.4 and 5 G-banding and the problem occurs on both frequencies. I have also the 300/20 DL / plan UL which allows to connect more devices to the internet if that helps. I tried my macbook pro on a neighbors WiFi and on connecting wifi apple store it does not disconnect and worked correctly, but I did not try it long determine if it worked well.

  IM thinking of buying an other internet router modem but I don't want to spend the money if its will not solve the problem and that this problem cannot be resolved it would be wise to return my macbook pro?

  Hello NYFAME,

  Thank you for using communities Support from Apple!

  I understand that you have unexpected drops wireless connection when your Mac wakes up from sleep. It seems that you are connected, but you cannot connect to the internet.

  To begin troubleshooting of this situation, I suggest to use Wireless Diagnostics to help you identify and resolve any potential problems.

  Use Wireless Diagnostics helps you troubleshoot Wi - Fi on your Mac - Apple Support

  See you soon!

• MacBook Pro crashed

  Hello everyone, I would appreciate the help!  I have a MacBook Pro, to 2009 and installed in El Capitan a few months ago.  Everything worked fine until I restarted the computer a few hours before.  He soon let, then a sign "do not enter" appeared, and then the Apple logo, and finally a page called 'recovery information.  This page offers a few options, for example, "fix the volume." or "reinstall OS X.  If possible, I would like to avoid losing all the information that I have / had on my computer.  (Unfortunately, I had not set up Time Machine). I have no idea what to do and I'm reluctant to try no matter what until I know not if there is a way I can recover my files, my e-mail (in the mailer), photos, music, etc.  I am able to connect to the internet via Wi - Fi, and that's what I'm doing right now.

  Can anyone help?  Thank you very much!

  Screen of Mac OS X - grey or prohibitory sign appears during startup

  Depending on the situation, you may not be able to recover your data if the hard drive is dead.

  Reinstall El Capitan without erasing the drive

  HD recovery start: restart the computer after the ring, press on and hold down the COMMAND and R until the menu screen appears.

  Repair the hard drive and permissions: at startup, select in the main menu disk utility. Repair hard disk and permissions as follows.

  When the recovery menu appears, select disk utility and press the continue button. Disk utility charges and select Macintosh HD entry indented from the list on the left.  Click first aid button in the toolbar. Wait until the operation is complete, then quit disk utility and return to the main menu.

  Reinstall OS X: Select reinstall OS X and click on the continue button.

  Note : You will need an active Internet connection. I suggest to use Ethernet if possible because it's three times faster than Wi - Fi and more reliable.

  
  

• Change of keyboard USB external Apple connected to the Macbook Pro

  Dear ladies and gentlemen,

  I need your help. I have a MacBook Pro running the last Sierra 17 "MacOS. I bought a 27 "Thunderbolt display and wanted to use a full external keyboard USB Apple (with the help of the digital keys). I have connected to the screen "USB port, closed down the internal screen MacBook... magic happened... keyboard poped office to the top of the screen external AND external full resolution was working properly..." Unfortunately only for 1-2 minutes, then the layout changed back irreversible in a layout resembling the layout if I would press "alt". Only way I could "resolve" to disconnect the keyboard USB plug and then plug again... but after 1-2 minutes did the same thing...

  I tried to plug the USB plug into the MacBook Pro directly, but the same thing happened...

  I am so unhappy that I can't use correctly the full length external Apple keyboard, large... Any hint/resolution?

  Thank you for your help in advance,

  Péter

  System Preferences > keyboard > Input Sources > [√] see Input menu in the menu bar

  ... then the menu icon before, choose «Show Keyboard Viewer»

  Now, look at the chart of the keyboard that appears on the screen. If the Alt/Option key is stuck, the key will be gray, as if it is held down. If you press it again, he himself is not?

• MacBook pro 13.3 "cable to hard drive

  Hello

  I'm helping a friend fix a macbook pro 13,3 "performance issues.

  He was barely started, and terribly slow for disk seeks. I checked the hard drive with the utility, it was ok, but I replaced the hard drive with an ssd.

  It was perfect with new ssd and safe installation of El Capitan, but in the third he became evil same as before.

  It's so weird but I realized when I disconnect the hard drive cable for awhile then plug it in again, it works well for 3-4 boots then it become extremely slow... I know that this model has a cable problem, but I do not understand what kind of problem is this... I thought it might be a firmware issue, and I don't want to waste money on buying a new expensive cable...

  One advise on this?

  internal cables are actually not cables but fexibility printed circuits, usually mylar, with traces of printed circuits take the place of the son. This type of cable can experience cracks in traces due to aging, heat, vibration and impact. They can be damaged easily if the unit is abused during Assembly or reassembly.

  Fairly inexpensive to replace.

• Attack of virus on MacBook pro, how to set a clean system without use of the infected backup partition?

  Hello, first of all I'm new here and I hope for more help.

  A 2010 MacBook pro has been infected, maybe more even the motherboard - SMC has been affected.

  MSC is back to zero now, which brings to about 10 sec less time to start for drive icons.

  Cannot use the internal hard disk for recovery and my original OS x DVD won't start. (Alt + I)

  I didn't trust my Internet connection. So, what can I do?

  Since there are no viruses that can infect a Mac, please provide details on what makes you think that it is infected.

• Double disc SSD/HDD on MacBook Pro late 2011

  So I finally finished putting my double drive on my MacBook Pro late 2011. I ended up putting the SSD where the optical drive has been, since research told me that the end 2011 MBP is the lucky model with an optical drive that supports Sata III. If anyone can give me a reason to spend my SSD and HDD, please let me know.

  Anyway, now I ask to help with setting up my macbook pro to use two disks. I copied everything on the SSD and the SSD drive is set to start my computer to the top. I can already tell that this thing is so much faster now. However, I basically just have two exact copies of my all my stuff on the two disks. How can I configure my computer to know which drive to use? I want a few things to use my HARD drive and other things to use my SDD, not all at once. Where are these settings and how to do?

  Thank you in advance!

  Hi Jdsr4c:

  I have a Macbook Pro 2011 start.

  I installed a 500 GB Samsung 850 EVO instead of HD.

  I moved the HD to the optical Bay.

  Optical Bay has 3 Gigabit speed. HD space has a 6 Gigabit speed.

  See the screenshots of my mac.

  

  

  The old HD, I would reformat is not bootable.

  I use my old HD for storage of movies, etc.

  So for example, I'll download a movie and then move it to my old hard drive. I'll put it in a directory named for example movies.

  On the SSD, I'll do an 'Alias' pointing to the movies on the old HD directory (on windows, it would be a shortcut).

  In any case, hope this helps.

  Kim