Help..! I got the blue screen and other issues, do not know what to do...

Signature of the problem:
Problem event name: BlueScreen
Please help me, I got the blue screen and this message today while I was trying to solve a problem with the backup of my pc...
Don't know what to put here, if you need more make me know... Thank you

The system version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

More information about the problem:
BCCode: 8086
BCP1: 00000000
BCP2: 00000000
BCP3: 00000000
BCP4: 00000000
OS version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files helping to describe the problem:
C:\Windows\Minidump\Mini030513-01.dmp
C:\Users\Andy\AppData\Local\Temp\WER-59483-0.SysData.XML
C:\Users\Andy\AppData\Local\Temp\WERF871.tmp.version.txt

Read our privacy statement:
http://go.Microsoft.com/fwlink/?LinkId=50163&clcid=0x0409

Hello

Thanks for posting the question in the Microsoft Community!

To help you better, we need more information.

What is brand and model computer?

To work with the issue, I suggest you check out the site:

How to fix a blue screen stop errors that cause Windows Vista to shut down or restart unexpectedly

http://support.Microsoft.com/kb/958233

Note: When you restore the system to a previous state, programs and updates installed later will be deleted.

Note: When you format a disk, all data that it would disappear.

It would be useful for us to identify the problem, if you could upload the dump file.

You can use the Sky-drive to download the dump file. See the link for the steps on how to download Sky-Drive.

Download pictures and files:

http://Windows.Microsoft.com/en-in/SkyDrive/add-photos-files-FAQ

The location of the dump file is C:\Windows\Minidump\.

If the problem persists, or in the future if you face problems of Windows let us know and we would be happy to help you.

Tags: Windows

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    http://social.technet.Microsoft.com/forums/en-us/w7itproui/thread/4fc10639-02dB-4665-993a-08d865088d65

    -------------------------------------------------------------------------

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    ---------------------------------------------------------------------------------------------------

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    -------------------------------------------------------------------------

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    -------------------------------------------------------------------------

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    http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

    How to install a device driver in Vista Device Manager
    http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

    How to disable automatic driver Installation in Windows Vista - drivers
    http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
    http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

    -------------------------------------------------------------------------

    How to fix BlueScreen (STOP) errors that cause Windows Vista to shut down or restart
    quit unexpectedly
    http://support.Microsoft.com/kb/958233

    Troubleshooting, STOP error blue screen Vista
    http://www.chicagotech.NET/Vista/vistabluescreen.htm

    Understanding and decoding BSOD (blue screen of death) Messages
    http://www.Taranfx.com/blog/?p=692

    Windows - troubleshooting blue screen errors
    http://KB.wisc.edu/page.php?id=7033

    -------------------------------------------------------------------------

    In some cases, it may be necessary.

    The Options or Vista recovery disk Startup Repair

    How to do a startup repair
    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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