Help me. H700 RAID does not detect the HARD drive.

Hello everyone!

My Dell C2100 used CPU X 5650 and 700 Raid Perc.

After connection, system says:

"Enclosed envelope does not support in the direct mapping of the controller mode.

Please contact your system.

System was interrupted because of the supported configuration. »

I replaced the H700 raid, then wire and FW update. System not notification but after press Ctrl + R, perc raid h700 not detect any hard disk.

Please help me!




The issue is due to backplane having a bad rider on the expansion of the plant.  To correct this remove J15 the C2100 3.5 "bottom of basket, or backplane C2100 2.5 J7".  Refer to the below pictures to help locate the jumpers.

3.5 "

2.5 "

Let me know if this helps solve the problem.

Tags: Dell Servers

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