help me pls error cod 800240016

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Hello

When you get this error code?

In this case, you are facing this problem using Windows Update, follow these steps:

This problem occurs if a client from Windows Update or Microsoft Update client cannot access the user's token.

Follow these steps:

  1. Close the browser Windows Update or Microsoft Update Windows.
  2. Click on start toreduce this includes this image, type command prompt, in the list of results, right click invite, and then click run as administrator.

Collapse this includes this imaIf that you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

  1. Type the following commands. Press ENTER after each command:

net stop wuauserv
net start wuauserv

  1. Close the command prompt window.
  2. Try to install updates again.

Refer to this article for more information:

http://support.Microsoft.com/kb/957307

Hope this information is useful.

Amrita M

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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