Help monitor dell 3543

I come from Vietnam and I have a question . I just bought a dell Inspiron 3543 laptop a week ago . But when I bought closer examination shows the quality of the display is not sharp . It remains narrow stripes ( " I have contacted the company , but it said that this was not normal and fault " ) . These stripes are very small but quite annoying when I see the video and it is not sharp . I know the screen using HD WLED TrueLife technology . So what is this technology ? I have downloaded and installed the drivers for intel graphics card but not very satisfactory . So someone please explain to me why . I hope the answer from you

Hi namtuocdn,

Thanks for your post.

Have you tried to connect an external monitor to the system?  If so and the lines are there at the same time then the problem is with the computer, otherwise it could be the LCD or the cable inside the cover.

If you have problems with a system you have purchased from dell.com, you will need to contact the service of Technical Support of your country.  If you bought in a store or a reseller, you will need to contact them for the resolution because they cover the warranty for the first year.  Thank you.

Kind regards
Robert

Tags: Dell Laptop

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