Help, please! Adobe has taken money from my card, cancelled my subscription and tell me there is no trace of it. It's the flight! How can I solve this? The customer support has done nothing.

Similar Questions

• eGuys I stopped using creative cloud and my subscription is over, but why is adobe still taking money from my account? my subscription is on free trials now so why am I still pay for it? Can you please help me

  Guys please help me because I think that its just ridiculous what im paying for free tests for the moment. To be honest, adobe should know that my subscription is over, so they should stop taking the money on my account. I went to my Bank and they said you need to talk to adobe. I tried to call adobe, but nobody takes over until then, what can I do?

  Hello

  You will need to contact support by calling/chat for this request.

  Contact the customer service

  * Be sure to stay connected with your Adobe ID before accessing the link above *.

  Kind regards

  Sheena

• iTunes continues to crash on my iMac using OS 10.11.4 forcing me from quitting smoking. Someone else has this problem and how can I solve this problem?

  iTunes continues to crash on my iMac using OS 10.11.4 forcing me from quitting smoking. Someone else has this problem and how can I solve this problem? I use the latest version of iTunes. There seems to be a problem since I updated the system software.

  iTunes: solving problems with third party plug-ins iTunes - https://support.apple.com/HT203395 - press Option and command (on Mac OS X)

  Hold down the option/alt key and create a new test library. If iTunes start your old library file is corrupted and will need to be replaced from a backup or rebuilt from scratch.

  LINC Davis February 2016 - https://discussions.apple.com/message/29767369#29767369

  Reinstall iTunes:

  -Post of Niel April 2015: re - install iTunes app - https://discussions.apple.com/message/28055467#28055467 - delete the old application first, with instructions on how to do it.

  -April 2015 LincDavis post with some more details on the method outlines Niel - https://discussions.apple.com/message/28101611#28101611

• I have my serial number and that you wish to register online, but the message he has already been saved. How can I solve this? We just installed Adobe Acrobat Professional on my PC

  I have my serial number and that you wish to register online, but the message he has already been saved. How can I solve this?

  This version has been installed on a server that crashed last week. We just installed Adobe Acrobat professional on my PC and it says I have 30 days to activate it.

  Hi danneels,.

  Allows you to check with the guest would ask where its giving you information 30 days. on the right corner of this window, you will see the option "software license".

  Click this option, and then it will give you register in the window, use your credentials Adobe ID then check if it works or not.

  And for the State of serial number request would ask you to go ' adobe.com/getsupport' & it launch a chat session using 'still need help contact us' after following the instructions on the screen. The representative of cat will help you with this using tools

  .

  Kind regards

  Christian

• I have a message on the screen indicating the dell support center has stopped working how can I solve this problem

  I have a message on the screen indicating the dell support center has stopped working how can I solve this problem

  Hello

  as you have problems with the Dell software, contact Dell

  http://support.Dell.com/

  Dell support at the link above.

  http://en.community.Dell.com/support-forums/default.aspx

  or ask in the Forums of Dell Support

• When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?

  When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?

  http://support.Microsoft.com/kb/946414

  «"Error when you download updates using Windows Update or Microsoft Update: 8000FFFF"»

  Follow the information given in the above link to solve your problem.

  See you soon. Mick Murphy - Microsoft partner

• When I try to use the Windows Update link for my XP computer I get a message indicating that the location where the Windows Update stores data has changed and it needs to be repaired. How can I solve this problem?

  When I try to use the Windows Update link for my XP computer and after using Windows Mr. Fix - It, I get a message indicating that the location where the Windows Update stores data has changed and must be repaired. How can I solve this problem?

  I'm not that computer literate and do not understand what needs to be fixed.

  This problem just started a few weeks when I noticed that I had any recent download automatic update that I regularly get. So I tried to do it manually through access via my control panel.

  I use ESET Antivirus Node32 software.

  Hello

  1. What is the error message or an exact error code?

  2 have you made changes on the computer before this problem?

  3. you try to check the updates?

  I would suggest trying the following methods and check if it helps.

  Method 1:

  Reset Windows Update components and then try to download the updates.

  How to reset the Windows Update components?

  http://support.Microsoft.com/kb/971058

  Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756

   

  Method 2:

  File system scan tool checker and then try to press Ctrl + Alt + Delete and check.

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe):

  http://support.Microsoft.com/kb/310747

  Please respond with more information so that we could help you more.

• When I try to set up "Remote support" I get the error message: "your current system settings prevent you from sending an invitation. How can I solve this problem?

  Using Windows XP Profwssional.

  (1) when I try to set up "Remote support" I get the error message: "your current system settings prevent you from sending an invitation. How can I solve this problem?

  (2) can I use this feature when both computers are on the same network?

  Hello

  (1) you must configure your computer to use the remote control - see here:

  http://www.winxptutor.com/raenable.htm

  and don't forget to make the firewall exceptions

  (2) this function works on the different network also (so a computer can be in the United States and one in Australia)

  Note - a computer can have Windows XP (family or professional edition) and another may have Windows 7, Vista.

  LC

• I have a View Sonic LCD 24 inch flat screen and it has a blue tint, how can I solve this problem?

  I have a View Sonic LCD 24 inch flat screen and it has a blue tint, how can I solve this problem?

  Hello

  He got this 1 day, or has it just begun?

  If it was always this way, it could be a manufacturing defect or your advanced display settings may be incorrect. The latter can be determined according to the settings/Advanced/display/personalization in the control panel settings. See Customization here, it varies depending on the manufacturer, but you focus on controls that adjust color output.

  If it has started, then it is possible the monitor had a malfunction. I put another monitor (if available) on the system. If the problem persists, then the fault is in the video card or display drivers. If it disappears, then the monitor can go wrong (you can try to adjust the settings on the screen itself to see if it has no effect). If it turns out to be the graphics card, I would like to firstly download and install a new set of drivers for the graphics card or the manufacturer of the system (the best for download, then uninstall the current set restart and install the new download).

  Good luck, Rick Rogers, aka "Crazy" - Microsoft MVP http://mvp.support.microsoft.com Windows help - www.rickrogers.org

• My windows Messenger has stopped working. How can I solve this problem?

  My windows Messenger has stopped working.  How can I solve this problem?

  http://www.windowslivehelp.com/forums.aspx?ProductID=2

  kindly repost your question in the Forum of Messenger above, or the Group of discussion below;

  http://www.Microsoft.com/communities/newsgroups/en-us/default.aspx?DG=Microsoft.public.Windows.live.Messenger

  Discussions in Windows Live Messenger

  They will help you with your WLM questions when repost you your questions in the highest Windows Live Messenger Newsgroup.

  See you soon.

  Mick Murphy - Microsoft partner

• I need to reload of Photoshop CS4 and I get the error: "License has stopped working" error message 6. -What this means and how can I solve this problem?

  I need to reload of Photoshop CS4 and I get the error: "License has stopped working" error message 6. -What this means and how can I solve this problem?

  Hello

  Please see error: "License has stopped working". Windows or error: "License has stopped working". Mac OS depending on the operating system you have.

  Hope that helps!

  Kind regards

  Sheena

• Hi, I have a problem with the import of the 4000 SJCAM MOV files. MOV files are in formats supported for Adobe Premiere elements 11. But if I am importing of MOV file, only audio part is imported, part video is not imported. How can I solve this problem?

  Hi, I have a problem with the import of the 4000 SJCAM MOV files. MOV files are in formats supported for Adobe Premiere elements 11. But if I am importing of MOV file, only audio part is imported, part video is not imported. How can I solve this problem?

  haben

  Looking at the specs of your camera (SJCam 4000), we already know what video compression your camera uses. It is H.264.

  A H.264.mov file should be accompanied by a first elements 11. On what computer operating system is your first items 11 running?

  You have the latest version of QuickTime installed on your computer? And, you use QuickTime and first of 11 elements of a

  Account user with administrative privileges? Please go to Premiere elements 11 publish + share/computer/QuickTime to confirm that you will find

  presets it to the choice of QuickTime, it.

  What are the properties of these files H.264.mov - is it 1080 p (1920 x 1080 p 30) 30 or something else? Do you know if this device is registering with a variable or

  a constant rate?

  Please check and review and then we'll decide what next.

  Thank you.

  RTA

• I received and after the British insatalling encyclopedia and this application cannot be open.showing the "Startup MFC application has stopped working". How can I solve this problem?

  I received and after the British insatalling encyclopedia and this application cannot be open.showing the "Startup MFC application has stopped working". How can I solve this problem? IM using Vista Home Basic 32-bit.

  It comes with Vista, upgrade install and activate Forum.

  Try in Vista programs Forum:

  http://social.answers.Microsoft.com/forums/en-us/vistaprograms/threads

  See you soon. Mick Murphy - Microsoft partner

• Dear Sir, our creative cloud need updating, but always after 70 or 80% update, update stopped creative cloud - (display an error - 184 fetal. How can I solve this problem. Please help me...

  Dear Sir, our creative cloud need updating, but always after 70 or 80% update, update stopped creative cloud - (display an error - 184 fetal. How can I solve this problem. Please help me...

  Please visit get the following message appears when you try to install Illustrator 2015: Exit Code 184

• There are ten virus adware and malicious software attempting to invade my files; If you follow prompt to "remove all", nothing happens. How can I solve this problem?

  There are ten virus adware and malware that have file names tries to invade the following files: my dovument (7), Shared (6) and Local C drive files (78); If you follow prompt to "remove all", nothing happens.  There are three flashing warning signs alert me of evil potentiial for files named above. How can I solve this problem?

  Hello

  We need more information. What antivirus do you use? Don't forget to contact support
  and forums. If the MSE a response - MSE here on answers forum. What version of Windows
  you use. It might also help if you named the malware involved.

  Please provide all the information we need to help us help you.

  How to ask a question
  http://support.Microsoft.com/kb/555375

  ===============================================================

  This troubleshooting is for Windows 7 - Vista is similar - for XP using RUN instead of
  Start - Search.

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  There may be necessary sanitation - which some depends on your version of Windows.
  RUJ SFC/scannow and checkdisk (CHKDSK) - if necessary to do a repair installation. For
  more information on these methods require responses - Windows Forums for your version of
  Windows.

  Answers - Windows Forums
  http://answers.Microsoft.com/en-us/Windows

  Also, be sure to provide all the information we need to help us to help you:

  How to ask a question
  http://support.Microsoft.com/kb/555375

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  If you are in North America, you can call 866-727-2338 for virus and spyware help
  infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">